Home/Survey/ User Feedback Software/SightMill
Updated on: August 4, 2021
What is SightMill ?
SightMill - Survey/ User Feedback Software
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78% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

SightMill

Gather Instant Customer Feedback
(6 Ratings) Write Review

SightMill is a comprehensive customer feedback software that brings all the gathered feedbacks under one roof. It offers tools to carry out surveys at different web-properties including emails, websites, SMS, and even events. It’s a GDPR compliant tool that keeps privacy in check while collecting customer feedback with their explicit consent. The software’s USP lies in offering surveys using Net Promoter Score (NPS) methodology. This helps businesses understand the effectiveness of their offerings through a single number. These surveys are pretty valuable, especially after launching a new product, price range, or engagement feature. All customer feedback is visible on the dashboard in real-time, enabling businesses to take quick and accurate actions based on user data. The dashboard is user-friendly and requires very less manual effort. SightMill allows easy integration with many popular tools including WordPress, Zendesk, Salesforce, Slack, and even Zapier, which opens up more possible connections.

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SightMill Features Show All Features

SightMill Technical details

Support 24/7 (Live rep) Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number London, United Kingdom
Deployment SaaS/Web/Cloud Category Survey/ User Feedback Software

SightMill Pricing

Pricing ModelFree Trial , Subscription
Primer
$25 /Month

The full pack for lower-volume start-ups

Features

  • 250 Surveys per month
  • 3 User license
  • 3 Survey Projects

All the plans include these features

  • Website NPS Surveys
  • Email NPS Surveys
  • Event NPS Surveys
  • Employee eNPS Surveys
  • Built-in Integrations
  • Help and support 24/7 via online chat or email
  • Full Webhooks API support
  • Add unlimited tags to segment and categorize
  • Create rules to automatically tag responses
  • Import /Export data
  • Customize text and design of surveys
  • Setup email surveys in a flash with our templates
  • Create in-app /web surveys with simple installation
  • WordPress plugin for instant setup on WP sites
  • Setup links to social media and review sites
  • Historic trend analysis tools
  • Generate and export reports
  • Setup alerts with workflows to inform in real-time
Starter
$49 /Month

Everything your team needs to deliver NPS programs

Features

  • 750 Surveys per month
  • 10 User license
  • 10 Survey Projects
  • Includes features of All plan

Growth
$99 /Month

When you work at scale or need a custom setup

Features

  • 2500 Surveys per month
  • 25 User license
  • 25 Survey Projects
  • Includes features of All plan

Professional
$199 /Month

Supporting more products and larger teams

Features

  • 5000 Surveys per month
  • 50 User license
  • 50 Survey Projects
  • Includes features of All plan
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Disclaimer: The pricing details were last updated on 30/10/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about SightMill pricing.

SightMill FAQs

SightMill is Survey/ User Feedback Software. SightMill offers the following functionalities:

  • 360 Degree Feedback
  • Data Analysis Tools
  • Email Distribution
  • Embeddable Survey
  • Mobile Survey
  • Multiple Question Types
  • Site Intercept Survey

Learn more about SightMill features.

Yes, SightMill provides API.

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SightMill Reviews

OVERALL RATING
4.9
Based on 6 Rating(s)
Rating Distribution
  • 100 %
  • 0 %
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Source : g2crowd.com
(Reviewed on 27 November 2018)
"great product; great compnay to do business with"

What do you like best?

Easy to install, easy to use and very affordable. Provides great insight into customers' thoughts. NPS is an industry standard - so the data is relevant to our customers as well as internally.

Plus SightMill are a delight to work with

What do you dislike?

We found inserting the code straightforward but may need assistance if less technically able?.

What business problems are you solving with the product? What benefits have you realized?

Understanding better how our users browse our products and services plus what they really value. We share the scores directly with our customers who understand NPS.

...more
Source : g2crowd.com
(Reviewed on 27 September 2018)
"NPS Demystified "

What do you like best?

Sightmill is extremely intuitive and easy to use. The reporting is incredible and has allowed me to gain fresh and useful insights into my business and customer satisfaction. It's great value for money and I couldn't recommend it enough.

What do you dislike?

I wish I had found this product much earlier.

Recommendations to others considering the product

Get in touch with the SightMill team and learn about your customers in more detail - It's definitely worth it!

What business problems are you solving with the product? What benefits have you realized?

SightMill has allowed me to gain greater insight into customer satisfaction, which provides motivation to all customer facing staff within my business.

...more

SightMill Screenshots

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SightMill screenshot: Access Sightmill via any device, whether desktop, mobile phone or tablet
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SightMill screenshot: Access Sightmill via any device, whether desktop, mobile phone or tablet

Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com