RXNT Clinical EHR Reviews

Professionalism and assistance provided by the RxNT team. They have been a pleasure to work with, always responsive, to our needs. The software itself operates through the web.Once you get used to it navigating.

The software experiences sluggishness, which cause delays in accessing information. This is frustrating and impact healthcare providers.

RXNT EHR solves the problems associated with electronic health record systems.The interface is designed to be user friendly making it easy for our staff to navigate and record patient information.

They are always ready to assist and respond promptly. The platforms advertisements dont disrupt my workflow.

There is sluggishness due to issues with integrating data leading to frustration while using the platform.

RXNT EHR solves the problem of complex software head-on. This advantage has improved our health record process.

How easy it is to use, little training is needed. I also love that I can write notes to the pharmacy and customize the sig.

Sometimes it duplicates charts and when the pharmacy sends refills it doesn't allow me to adjust the prescription, instead I have to void it and send it on my own.

Getting patients prescriptions in fast.

Entering billing, insurance & patient data is simple.

The availability to easily review patient payment history and the reports are not set up as user friendly as other software I have used in the past. Customer service.

I have had 2 different times I have put in tickets for glitches that my RXNT representative could not figure out why they were happening and when a ticket is put in it has taken over a month or more to get them resolved, and I am not followed up with in between to let me know it is still being worked on. I have to reach out weekly to get a status.

No problems solved. Benefits is simple billing process.

.Ease of use, online controlled substance prescriptions

Multiple tabs have to be scrolled down to get the full picture

better templates for therapy

Having a column marked current when I sign into a patient's (pharmacy) account.

Being told that my call should be "triaged" when I am told to make a selection from options when I call for support. Not a biggie but you asked for 'disliked.'

eprescribing. Actually the whole practice management package appears to be cheaper than I realized. I am interested in scheduling and sending out bills.

I am an academic physician with experience in numerous EHR apps including Epic and several others. No other software is as flexible and user friendly. This is critical for saving time and being efficient in a busy practice. The support is the best and worth the $, someone always there to help, even a sophisticated user. Good value as well.

very occasional slight delay in loading the site and automated sign out for privacy and security mean logging in more than I would wish..

no need to look around too much, give this a trial

templates can be individualized to anyone's practice. Merge records and custom med insertion..

Very user friendly, easy to navigate and find what you are looking for. Several ways to look up your patients and easy to train others to use. I have the information I need at my fingertips

its hard to explain to some users where to find things when their screen looks different because of different roles they have and restrictions. It is web based and sometimes we have issues with the information loading for a patient. We also have and EMR that connects to the RXNT and sometimes the real time information is delayed and hard to get it to load. We sometimes need to close the program completely and then log back in to get the information we need for the providers and or the patients.

Easy to use program

easy to find prescriptions using client information such as last name only, the providers and myself find it easy to track prescriptions to see who has completed what and when.

I like that it is easy to add patients from my phone.

It seems to take more time when I add patients via a computer.

Patient's are getting their prescriptions in a more timely manner.

It is incredibly helpful to be able to enter orders in seconds to have signed off in just a few more seconds. I also like being able to choose which pharmacy for each script in a list.

It would be helpful for those of us in the inpatient setting if the same script could be sent to 2 separate pharmacies. For example. In order to pull a medication from the omnicell a script needs to be sent to the inpatient pharmacy, the same script needs to be rewritten in order to obtain a personal supply for the patient from a local pharmacy.

Getting the appropriate medication to my patient's as quickly as possible. Having the ability to have schedule 2 medications signed immediately when the MD is not on site.