Riskified

About Riskified

Riskified is the AI platform powering the eCommerce revolution. The platform leverages data from billions of orders placed with Riskified merchants, allowing us to track shifts in fraud tactics and shopper preferences across verticals. The Webapp offers people across your organization powerful insights into eCommerce trends, as well as the ability to track performance in real-time. With full visibility into decisions and tools built specifically for their needs, customer service and fraud teams can better interact with shoppers and work more efficiently.

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Pricing

Free Trial Not Available
Offers Custom plan.
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Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Online

Riskified Features

Show Feature Explanation

Fraud Detection

Detect foul practices and handle disputes between participants, if any

Risk Assessment

Helps to analyze the potential risk factors that cause harm to the business

Approval Process Control

Allows to approve or reject the content before publishing

Real-time Reporting

Allows users to check campaign real-time status as it happens

eCommerce

Facilitates buying and selling goods/services online using internet facility

Riskified Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Riskified Custom

Features

Empower your team
Proven results across industries
Lift approval rates and curb losses
Cut operational costs
Safely grow global sales
Scale your business
Turn more shoppers into customers
Create a seamless omnichannel journey

Disclaimer: The pricing details were last updated on 15/12/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Riskified Reviews

User Rating

4.6/5 (Based on 263 Ratings)

Rating Distribution

Excellent
63.1%
Very Good
33.5%
Average
1.1%
Poor
0.8%
Terrible
1.5%

Do You Use Riskified?

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Review Summary

User reviews for Riskified highlight its effectiveness in combating online fraud, particularly regarding chargebacks. Customers commend the platform's ease of use, real-time decision making, and the chargeback guarantee, which provides peace of mind and allows them to focus on core business. However, some users express concerns about occasional false positives that can negatively impact customer experience. Additionally, while the platform is generally praised for its customer service, some users mention the limited visibility into the approval/rejection factors for individual orders. Overall, the reviews suggest Riskified is a valuable tool for businesses aiming to mitigate fraud risks, but further improvements in transparency and customization could enhance its usability.

Pros

Riskified offers a chargeback guarantee, protecting merchants from financial losses.
The platform efficiently detects fraudulent transactions, minimizing manual review workload.
Riskified provides realtime recommendations, enabling quick approval or decline decisions.

Cons

Some users experience issues with the Second Look feature, requiring multiple data submissions.
The platform can be overly sensitive, leading to legitimate orders being declined.
Lack of detailed information about decline reasons can hinder customer support interactions.

Riskified Reviews

AI-Generated from the text of User Reviews

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