Home/Field Service Management Software/RazorSync
Updated on: March 1, 2021
What is RazorSync ?
RazorSync - Field Service Management Software : SaaSworthy.com
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RazorSync

A field service manager enriched with features
(446 Ratings) Write Review

RazorSync web-enabled field service management software comes stuffed with multiple relevant features, which enhance its overall functionality. It helps in payment processing, workforce management, seamless customer data updation etc. Using this software, you can ensure allocating right job to the right person. The real-time job tracking feature will allow you to get an overview of your workforce in real-time. Performance of the labor can be systematically tracked and properly analysed with the available robust analytics. RazorSync can handle billing & invoicing matters very well. This software feature documents, attendance and stock management. Doing digital signature is possible.

RazorSync Awards

Most Popular Software

RazorSync Features Show All Features

RazorSync Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API NA Location / Phone Number Minneapolis, Minnesota / 877-675-4395
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Field Service Management Software

RazorSync Pricing

Pricing ModelFree Trial , Subscription
MONTHLY YEARLY
Solo
$40 /Month
Billed Yearly

Features

  • up to 2 users
  • Standard Features
  • 1-on-1 Training
Team
$115 /Month
Billed Yearly

Features

  • up to 7 users
  • Standard Features
  • 1-on-1 Training
  • QuickBooks Desktop & Online Sync
  • Advanced Reporting
  • Advanced Notifications
Pro
$240 /Month
Billed Yearly

Features

  • up to 15 users
  • Standard Features
  • 1-on-1 Training
  • QuickBooks Desktop & Online Sync
  • Advanced Reporting
  • Advanced Notifications
  • Route Optimization
  • Inventory Management
  • Templates
Enterprise
$630 /Month
Billed Yearly

Features

  • Unlimited Users
  • Standard Features
  • 1-on-1 Training
  • QuickBooks Desktop & Online Sync
  • Advanced Reporting
  • Advanced Notifications
  • Route Optimization
  • Inventory Management
  • Templates
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Disclaimer: The pricing details were last updated on 29/11/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

RazorSync FAQs

RazorSync is Field Service Management Software. RazorSync offers the following functionalities:

  • Billing and Invoicing
  • Document Management
  • Inventory Management
  • Digital Signature
  • Job Scheduling
  • Real-time Job Tracking
  • Route Optimization
  • Reporting
  • Analytics (Workforce)
  • Offline Reporting

Learn more about RazorSync features.

The pricing for RazorSync starts at $45.00 per month. RazorSync has 4 different plans:

  • Solo at $45.00 per month.
  • Team at $135.00 per month.
  • Pro at $280.00 per month.
  • Enterprise at $725.00 per month.

No, RazorSync does not offer a free plan.

Learn more about RazorSync pricing.

No, RazorSync does not provide API.

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RazorSync Reviews

OVERALL RATING
3.5
Based on 446 Rating(s)
Rating Distribution
  • 40 %
  • 0 %
  • 20 %
  • 0 %
  • 40 %
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Rachel MSource : g2crowd.com
(Reviewed on 17 November 2020)
"Comprehensive and User Friendly Software"

What do you like best?

I love that it covers everything from start to finish. You enter the customer, create the WO, Let the customer know digitally when on the way, invoice and estimate - everything, all in one place! You can pull a variety of reports and it will communicate with other software that you already use. We also love the scheduling feature and setup. You can see all your employees appointments for the day, which makes it clear who can go where!

What do you dislike?

The only thing I think RazorSync could work on would be more customizations for invoice and estimate layouts. They only have the one template for each and you can't customize them. They aren't very aesthetically pleasing, so we end up sending them to our customers via another software we use.

Recommendations to others considering the product:

Research other software and you will quickly see that the price and functionality is hard to beat! They offer trials and will do a mock set up for you so you can test out the software before committing. They have support assistance in chat which makes it very easy to get answers when needed as well as a comprehensive help center.

What problems are you solving with the product? What benefits have you realized?

We are able to track when the technicians are on their way to the next appointment without them calling us to let us know. We love that we can set up our customers to receive an automatic text confirmation when the technician is en route, onsite, etc. It has also aided in us having everything we need to know about our customers in one place versus multiple apps and spreadsheets.

...more
MistySource : financesonline.com
(Reviewed on 14 September 2020)
Easy to learn tool that meets our business needs.

PROS & CONS

What are the best aspects of this product?

I am truly glad that I stumbled upon Razor Sync because it makes life easier for everyone at the office. The primary function of this tool is to basically take our workflow to the next level. We don't have to spend too much time creating manual invoices, tracking attendance, and computing for payroll every two weeks. Also, tech appointments are easily tracked and scheduled via the app to make sure that we would be able to attend to each of our clients while on the field.

What aspects are problematic or could work better?

I think that Razor Sync is an efficient app to work with. However, there are some opportunities that they need to work on. For example, the templates that we use are quite limited. As much as I would like to customize it by adding more details I am unable to do it because of its restrictions.

What specific problems in your company were solved by this product?

Customer appointments are now made easier to manage on our end. We know where the techs are headed and what time should they start billing the clients. Also, it allows us to communicate in advance with clients so they know that our techs are coming at a certain date and time. Basically, Razor Sync allows us to perform multiple functions in one single app. Meaning you can do extra work even if you are away from your desk.

Are you a current user of this product?

Yes

...more
Source : g2crowd.com
(Reviewed on 25 March 2019)
"Nothing "friendly" about this software!!"

What do you like best?

The only redeeming side to this software is it works in conjunction with Quickbooks for payroll and billing. (At least at first Customer service was always readily available even if they had no clue what was needed to solve an issue.

What do you dislike?

I learned very quickly that Quickbooks was not as integrated as I was led to believe. I had to do a lot of manual entries which was time consuming.

Recommendations to others considering the product

I would suggest you go with Service Titan. Pay the extra to get what you need.

What business problems are you solving with the product? What benefits have you realized?

It never solved anything. I would advise to go with Service Titan.

...more
MAIRA TSource : g2crowd.com
(Reviewed on 25 March 2019)
"Nothing "friendly" about this software!!"

What do you like best?

The only redeeming side to this software is it works in conjunction with Quickbooks for payroll and billing. (At least at first) Customer service was always readily available even if they had no clue what was needed to solve an issue.

What do you dislike?

I learned very quickly that Quickbooks was not as integrated as I was led to believe. I had to do a lot of manual entries which was time consuming.

Recommendations to others considering the product:

I would suggest you go with Service Titan. Pay the extra to get what you need.

What problems are you solving with the product? What benefits have you realized?

It never solved anything. I would advise to go with Service Titan.

...more
Source : g2crowd.com
(Reviewed on 04 January 2019)
"Nothing "friendly" about this software!!"

What do you like best?

The only redeeming side to this software is it works in conjunction with Quickbooks for payroll and billing. (At least at first Customer service was always readily available even if they had no clue what was needed to solve an issue.

What do you dislike?

I learned very quickly that Quickbooks was not as integrated as I was led to believe. I had to do a lot of manual entries which was time consuming.

Recommendations to others considering the product

I would suggest you go with Service Titan. Pay the extra to get what you need.

What business problems are you solving with the product? What benefits have you realized?

It never solved anything. I would advise to go with Service Titan.

...more
Source : g2crowd.com
(Reviewed on 28 March 2018)
"Not user friendly "

What do you like best?

It offers integrations with QuickBooks for payroll and billing. Maybe it wasn't set up well at my place of work. I did like that customer service was prompt and that they did have courses available for training purposes.

What do you dislike?

Again, maybe it wasn't properly set up on my place of work, and I was never able to use it to its full capacity. To my personal experience, the integration never happened, I still had to bill and create payroll manually on my QuickBooks side.

Recommendations to others considering the product

Make sure you get two people trained by razorsync team and make sure the features you are looking for work properly the first time you use it. Otherwise it will be a pain in the butt.

What business problems are you solving with the product? What benefits have you realized?

The client that used Razorsync, was always on the road, and they would log in the hours and the jobs they did during the day, then I would create invoices out of those work orders, but I never got the actual integration running so it was a mess.

...more
Source : g2crowd.com
(Reviewed on 29 May 2018)
"We have used Razorsync for a year. Dispatch works. I would not recommend to HVAC contractors"

What do you like best?

Dispatch, web based, Quickbooks integration, customer service

What do you dislike?

Quickbooks integration not as functional as I hoped, reporting, auditing, KPI calculation,

Recommendations to others considering the product

Pay more and consider Service Titan and FieldEdge

What business problems are you solving with the product? What benefits have you realized?

Dispatch with Quickbooks integration

...more

Videos on RazorSync

RazorSync Introduction 1:36
RazorSync Introduction 1:36
RazorSync Introduction 2:23

RazorSync Screenshots

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