Quickbooks Reviews

User Rating

4.4/5 (Based on 3,259 Ratings)

Rating Distribution

Excellent
79%
Very Good
5.3%
Average
1.4%
Poor
1.7%
Terrible
12.6%

User Sentiments

Ease of Use, Comprehensive Reporting, Extensive Integrations, Invoice Management

Customer Support, Subscription Model, Software Performance, Limited Features for Large Businesses

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Review Summary

QuickBooks Desktop Pro is praised for its user-friendliness, ease of navigation, and robust features. Users appreciate its ability to handle accounting, payroll, and invoicing, with many finding it simple to use even without prior accounting experience. However, some users report slow performance, particularly with large files and multiple users, and some dislike the shift to a subscription-only model. Additionally, customer support is often cited as a weak point, with users finding it difficult to get timely and effective assistance.

Pros

Excellent customer service with knowledgeable and friendly staff.
Quick response times and solutions provided by support agents.
Helpful staff members go above and beyond to resolve issues.

Cons

Software can be complex and has recurring issues with bank integration.
Occasional problems with syncing transactions and data accuracy.
Limited functionality for certain UK tax requirements and lack of autosave.

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Reviews

Trevor

January 15, 2026 Source: Trustpilot.com

Very helpful and patient

Very helpful and patient as we hadn’t used Quickbooks before. Told us everything we needed to know to get started.

HM

January 14, 2026 Source: Trustpilot.com

Cassandra was so helpful and patient

Cassandra was so helpful and patient. Together we figured out my problem and got it resolved.

Denise Prior

January 13, 2026 Source: Trustpilot.com

Query dealt with very efficently

Cassandra was very helpful and a pleasure to speak to, she resolved the issue very quickly and made sure I was getting the best out of using quickbooks.

Lamya Asgaraly

January 12, 2026 Source: Trustpilot.com

it was very helpful and took time to…

it was very helpful and took time to guide me on the steps

Heidi Gaddes

January 12, 2026 Source: Trustpilot.com

Best that money can buy

I have started to go self employed, quickbooks is definitely going to make my life easier , I have just had a tutorial which was done by a lovely lady and not AI .
I actually feel more confident about invoicing people and setting up my own business

Paul Van

January 11, 2026 Source: Trustpilot.com

Glazia was very helpful and patiently…

Glazia was very helpful and patiently assisted as I started using Quickbooks and answered questions. Thankyou

Juliana Mbithi

January 8, 2026 Source: Trustpilot.com

Nigel was very responsive and engaging…

Nigel was very responsive and engaging throughout the call. Really appreciate all the support and efforts to address my issue.

Mrs Linda Struthers

January 8, 2026 Source: Trustpilot.com

Very helpful member of staff

Very helpful member of staff - helped me solve my query

Kennedy

January 8, 2026 Source: Trustpilot.com

Resolved my issue on cash receipts

Resolved my issue on cash receipts, explaining I had to issue a credit note to the customer

Gaynor Jolliffe

January 8, 2026 Source: Trustpilot.com

Very helpful

Great call, very helpful. All my questions were answered and I’m ready to get on and record my accounts

Quickbooks Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Quickbooks?

Review Summary

Pros

Cons

Trevor

HM

Denise Prior

Lamya Asgaraly

Heidi Gaddes

Paul Van

Juliana Mbithi

Mrs Linda Struthers

Kennedy

Gaynor Jolliffe

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