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Quickbooks Reviews

User Rating

4.6/5 (Based on 4,702 Ratings)

Rating Distribution

  • Excellent

    84.6%
  • Very Good

    4.4%
  • Average

    2%
  • Poor

    8.2%
  • Terrible

    0.9%

User Sentiments

Ease of Use, Comprehensive Reporting, Extensive Integrations, Invoice Management

Customer Support, Subscription Model, Software Performance, Limited Features for Large Businesses

Do You Use Quickbooks?

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Review Summary

QuickBooks Desktop Pro is praised for its user-friendliness, ease of navigation, and robust features. Users appreciate its ability to handle accounting, payroll, and invoicing, with many finding it simple to use even without prior accounting experience. However, some users report slow performance, particularly with large files and multiple users, and some dislike the shift to a subscription-only model. Additionally, customer support is often cited as a weak point, with users finding it difficult to get timely and effective assistance.

Pros

  • Excellent customer service with knowledgeable and friendly staff.
  • Quick response times and solutions provided by support agents.
  • Helpful staff members go above and beyond to resolve issues.

Cons

  • Software can be complex and has recurring issues with bank integration.
  • Occasional problems with syncing transactions and data accuracy.
  • Limited functionality for certain UK tax requirements and lack of autosave.

AI-Generated from the text of User Reviews

Reviews
VM

Verified User in Alternative Medicine

October 13, 2026 Source: G2.com
Easy Tax Return Integration and One-Click W-2 Downloads
What do you like best about QuickBooks Online?I like the ability to integrate tax returns and easily download my W-2 forms in one place.What do you dislike about QuickBooks Online?The pricing can be expensive, and some features feel unnecessarily complicated. Navigating the platform and finding specific information could be more intuitive.What problems is QuickBooks Online solving and how is that benefiting you?simplifies bookkeeping, expense tracking, and tax preparation by keeping financial information organized in one place. It saves time and makes it easier to monitor business finances and prepare for tax season.
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SA

Solomon A

October 13, 2026 Source: G2.com
A Reliable and Efficient Accounting Solution for Small Busineness
What do you like best about QuickBooks Online?What I like best about QuickBooks Online is how easy it makes managing my company's finances in one place. I can track income and expenses, reconcile bank accounts, generate profit and loss statements and balance sheets, manage accounts receivable and payable, and prepare financial reports. It saves time, improves accuracy, and helps me monitor the company's financial performance in real time. I also appreciate that I can access the system from anywhere and easily share financial information with my accountant.What do you dislike about QuickBooks Online?One thing I dislike about QuickBooks Online is that certain features can be hard to navigate, especially when I’m dealing with more complex accounting tasks like correcting transactions or reconciling accounts. I’ve also found that some reports take extra customization before they show the exact information I need. On top of that, the subscription costs can add up as the business grows. Overall, it’s a useful accounting tool, but smoother navigation, more flexible reporting options, and stronger customer support would make the experience even better.What problems is QuickBooks Online solving and how is that benefiting you?QuickBooks Online helps me solve the challenge of managing my company's finances efficiently and accurately. It allows me to track income and expenses, reconcile bank transactions, manage accounts receivable and payable, process financial reports, and monitor cash flow in one place. This saves time, reduces manual errors, and makes it easier to prepare financial statements, monitor business performance, and make informed decisions. It also helps me stay organized and maintain accurate financial records for tax preparation, budgeting, and regulatory compliance.
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VM

Verified User in Electrical/Electronic Manufacturing

October 9, 2026 Source: G2.com
Affordable Finance Management for Small Businesses with QuickBooks Online
What do you like best about QuickBooks Online?QuickBooks Online allows our small company to manage our finances without having to pay large accounting firms.What do you dislike about QuickBooks Online?The constant updates and “new features” QuickBooks thinks we want, along with the Openface AI reading and thinking, make reconciling the account at the end of the month more difficult than it should be.What problems is QuickBooks Online solving and how is that benefiting you?The problems QuickBooks Online is solving for us is removing the need to hire an accountant team to handle our books, instead we can affordably take care of our finances with the software allowing us to spend more time on strategic growth instead of daily balancing, etc.
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AD

Atensia D

October 6, 2026 Source: G2.com
A Great Fit for Small Business Accounting
What do you like best about QuickBooks Online?I’ve used QuickBooks Online at several workplaces and have had a positive experience. It’s been a great fit for the small business I currently work for, helping me manage invoicing, track payments, and keep financial records organized. I appreciate having everything in one place and would recommend it to other small businesses.What do you dislike about QuickBooks Online?wish the online and desktop mimicked each other in style.What problems is QuickBooks Online solving and how is that benefiting you?Normal day to day small business operations.
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PR

Piyush R

October 3, 2026 Source: G2.com
AI Brings Big Efficiency Gains to Small Business Operations
What do you like best about QuickBooks Online?Bring efficiency to small business operations.What do you dislike about QuickBooks Online?Too many clicks, and hard to get to the correct reports. Payroll for contractors is a pain.What problems is QuickBooks Online solving and how is that benefiting you?Dashboard, Projection.
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VP

Verified User in Architecture & Planning

September 25, 2026 Source: G2.com
We love that we are able to keep track of all business development receipts all in one place! Seamless CRM & Time-Tracking Integration with Responsive Support
What do you like best about QuickBooks Online?QuickBooks Online integrates seamlessly into our current Customer Resource Manager as well as our time-keeping platform. Support is readily available anytime we have questions or need help accessing features.What do you dislike about QuickBooks Online?As a small company, we have been struggling with the rising subscription costs. We also utilize fractional HR, accounting, and controlling firms to aid in our QuickBooks online usage. As such, we have experience limitations with the number of users we are able to include on our plan.What problems is QuickBooks Online solving and how is that benefiting you?QuickBooks Online has helped us automate financial tracking, organize expenses, and streamline business reporting.
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BM

Barbara M

September 24, 2026 Source: G2.com
QuickBooks Online Makes Payables, Receivables, and Reporting Effortless
What do you like best about QuickBooks Online?QuickBooks Online is very helpful for all accounting functions within my organization. I use it for Payables and Receivables. I love the financial report function that gives me a quick snapshot of where we are currently at within the month.What do you dislike about QuickBooks Online?The integration features can take some time setting up.What problems is QuickBooks Online solving and how is that benefiting you?Quickbooks Online helps me solve discrepancies in the ledger. This is the easiest way to find and correct them.
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KD

Kumari D

September 24, 2026 Source: G2.com
Expense Management Made Easy with QuickBooks
What do you like best about QuickBooks Online?I use QuickBooks Online to manage my monthly account. I like that it gives me a quick picture of where my monthly spends went. I love the expense categorization as well. Once all the records are logged, it helps me in identifying where I'm spending the most. The initial setup was straightforward.What do you dislike about QuickBooks Online?Sometimes finding a particular expense among all the monthly expenses can be a little time-consuming. Adding filters based on amount, date, or merchant could help make it easier.What problems is QuickBooks Online solving and how is that benefiting you?It helps me track incoming payments and record all expenses, giving me a clear picture of monthly spending and where I spend the most.
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MK

Michelle K

September 11, 2026 Source: G2.com
Convenient Anywhere Access Without Installation
What do you like best about QuickBooks Online?I can access the software from anywhere as long as I have an internet connection. It doesn’t need to be installed or loaded on a server or on an individual computer, which makes it convenient to use.What do you dislike about QuickBooks Online?The interface is a bit different than what I’ve worked with for over 20 years, so it’s made adjusting to it and finding certain functions a little difficult.What problems is QuickBooks Online solving and how is that benefiting you?Ease of access is the main problem it solves. I also like the bank and credit card interface, and it’s nice being able to see live transactions.
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FR

Fareed R

September 2, 2026 Source: G2.com
GL view thorugh step by step Easy, End-to-End Experience with a User-Friendly Dashboard
What do you like best about QuickBooks Online?.Every thing from top to bottom, Easy dashboardWhat do you dislike about QuickBooks Online?Some times it take much time to show bank feedsWhat problems is QuickBooks Online solving and how is that benefiting you?its the
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