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productboard Reviews

User Rating

4.8/5 (Based on 384 Ratings)

Rating Distribution

  • Excellent

    88.3%
  • Very Good

    8.3%
  • Average

    1.6%
  • Poor

    1.6%
  • Terrible

    0.3%

User Sentiments

Centralized Feedback Repository, Flexible Roadmap Visualization, Seamless Third-Party Integrations, Efficient Prioritization Tools

Occasional Performance Issues, Complex Initial Setup, Limited Reporting Functionality, Expensive Pricing for Larger Teams

Do You Use productboard?

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Review Summary

Productboard's user reviews across multiple sources reveal a high level of customer satisfaction. Overall, users find it effective in managing roadmaps, aligning teams, and improving the execution of product strategies. Notable benefits include user-friendly interface, well-organized features, and comprehensive visualization tools. However, some users have encountered occasional bugs and limitations in integration with other software.

Pros

  • Comprehensive feature set for product managers and stakeholders.
  • Intuitive user interface simplifies the product planning and execution process.
  • Facilitates effective collaboration and idea sharing among team members.

Cons

  • Steep learning curve for new users due to the wide range of features.
  • Limited customization options for userdefined fields and reporting capabilities.
  • Limited integration options with thirdparty tools, limiting seamless data transfer.

AI-Generated from the text of User Reviews

Reviews
MR

Mudit R

August 26, 2026 Source: G2.com
Accelerated Collaboration and Innovation with Intuitive UI
What do you like best about Productboard?I really like the lightweight UI/UX and great speed of Productboard, which makes it super easy to collaborate with other product managers and engineering teams on roadmaps and tracking PRDs. Additionally, the integration with Slack is a huge plus, allowing me to work in Productboard via Slack and making the user experience quite frictionless. These features have significantly accelerated the pace of innovation for our team, as earlier it was difficult to collaborate across multiple PMs, but now everyone can easily see and provide input on each other's work.What do you dislike about Productboard?I find the help documents and the onboarding new user guide lacking. I think it needs a more modern tutorial for the first-time user.What problems is Productboard solving and how is that benefiting you?Productboard accelerates our innovation by making collaboration across multiple PMs easy. I love the fast performance and integration with Slack, which reduces usage friction.
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DW

Denis W

October 15, 2024 Source: G2.com
I found the perfect solution for aligning product teams
What do you like best about Productboard?Productboard helps us streamline our product prioritization process, and I like that. It’s really easy to use, and my team can implement it without extensive training. By integrating with other tools like Slack and Jira, it becomes even more integrated to our workflow. They’ve also been incredibly responsive to any questions we had in the support team. It is something that we use often to make sure everyone is on the same page in terms of what our goals are.What do you dislike about Productboard?I don’t like Productboard’s dashboard because it’s too crowded with information. It’s also hard to customize the views and takes time to get them right. I wish we had better reporting tools to look at our data.What problems is Productboard solving and how is that benefiting you?Gathering feedback in one place and helping us choose which features to work on first, Productboard solves a lot of problems for us. It allows my team to focus on the important stuff and not waste as much time. We all understand the product goals so working together has become easier. This allows us to get things to our customers faster.
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OR

Owen R

August 5, 2024 Source: G2.com
Powerful product roadmapping and customer insights
What do you like best about Productboard?Out of all the Productboard features, the one that I enjoy most is the Productboard product roadmap. It helps map out our product strategy and feature roadmap to make better decisions regarding users’ feedbacks and company goals. When used with Jira, it was quite easy to incorporate and helped to keep the development team on track with the vision for the product. Presumably, the possibility to use features such as customer information and prioritization has made our work more focused, as there is nothing superfluous among the available tools.What do you dislike about Productboard?Probably the biggest drawback of Productboard is that it has a high level of complexity, which may lead to difficulties when onboarded by a company. We spent quite a long time exploring all the possibilities of the program and using some of them decreased our productivity at first. Furthermore, the pricing may be slightly on the higher end for the smaller teams or startups. These have affected our efficiency especially on the onboarding process and yes it has been an issue in the funding conversations.What problems is Productboard solving and how is that benefiting you?We are using Productboard as a solution to sort out unmanageable product planning and prioritization issues for us. When it comes to product development, it has helped a lot because we have been able to gather all the customer feedback, and then correlate it with overall business goals and objectives. Drawing concrete plans and high priorities in concepts have greatly enhanced our productivity; we implement those functions users are apt to find most valuable. This has positively impacted the team since it minimizes confusion and improves productivity.
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VS

Verified User in Computer Software

June 14, 2024 Source: G2.com
All you need to successfully evolve your software products
What do you like best about Productboard?The tool is so helpful for efficiently finding information on features and managing them. I love the portal features for collecting customer feedback on roadmap items. Also, its integration capabilities (Salesforce, Gainsight) are crucial for us.What do you dislike about Productboard?The new AI features do not yet provide real added value. Many suggested links of insight notes to features are incorrect. Maybe it just needs more time to learn.What problems is Productboard solving and how is that benefiting you?On the one hand, it provides the necessary overview of what all product teams are and will be working on and when this is estimated to be finished. On the other hand, it connects individual customer feedback with the features. This combination is key to prioritize according to customer needs.
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TP

Tais P

May 8, 2024 Source: G2.com
You can put everything important for a good product management
What do you like best about Productboard?I like because its a software that you can use to put all the informations about your product roadmap, putting tags and organizing the planning development giving a amazing view for who needs to know about your projectWhat do you dislike about Productboard?At first it was a bit difficult to found some things due the high volume of featuresWhat problems is Productboard solving and how is that benefiting you?Productboard helped me to see everything i have planed for my team in a very good visual way, bringing relevant information and also good features that helps me with the decisions.
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ST

Simon T

February 14, 2024 Source: G2.com
The go to solution for Product Roadmap
What do you like best about Productboard?The way insights and ideas can not just be be captured, that they can then be used to influence the roadmap through prioritisation activities, and all in a clean UI, just made it stand out from the crowd. What do you dislike about Productboard? Recommendations to others considering Productboard?Then the link to/from a development tool like JIRA or ADO, provided a gateway to a true Product roadmap, by detaching from the feel of creating a delivery plan.What problems is Productboard solving and how is that benefiting you?To be honest, nothing comes to mind. The solution is so flexible, that whilst improvement re always needed to any platform, and Productboard are regularly making them, right now, this solution is very much on point.
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LM

Lara M

February 7, 2024 Source: G2.com
Our product launches are more in tune with market needs
What do you like best about Productboard?Im really into how Productboard fosters collaboration. Its like a melting pot of ideas and feedback. When we all join forces and see how seamlessly it connects to our project tools its like adding fuel to the fire of our products performance. Also having all customer comments and market info in one place helps us get inside the minds of our users ultimately paving the way for our product innovation.What do you dislike about Productboard?Productboard could definitely use more custom notifications. Updates can be a bit overwhelming sometimes. Being able to control the updates you receive whould help a lot. If you also could filter notifications it would prevent information overload and help you focus on the most important tasks.What problems is Productboard solving and how is that benefiting you?Productboard is my goto for staying on top of the everchanging customer needs at work. Its like having a sidekick ensuring our products lead the pack not just imitate others. Leveraging Productboard has given our products a fresher feel enabling quicker rollouts. This matters since our business is always evolving swiftly.
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AC

Alex C

February 3, 2024 Source: G2.com
Productboard helps us make sure our products are always what people are looking for
What do you like best about Productboard?Productboard has a really neat feedback feature that helps our team. We can see what customers and others think directly from the platform. Every opinion counts as we make products. Working with the team and Productboard's feedback tools, we're on a path to connect what people want with new ideas. The goal is to build things users truly enjoy.What do you dislike about Productboard?Something that could be better about Productboard is its analytics. It gives good info on what customers think and how they use products, but more detailed data would help understand users even better. More in depth analytics would let fine tune products to match exactly what customers are looking for.What problems is Productboard solving and how is that benefiting you?Productboard really helps me ensure products match what customers want. We listen to feedback and ensure new products fit needs. This made products more popular and customers happier. Productboard also makes changing things fast easier when needed, keeping us updated on customer wants.
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WM

Winston M

December 17, 2023 Source: G2.com
Best product management tool
What do you like best about Productboard?Productboard enables user to organise tasks according to their priority and stacks up projects in line for their next implementation.What do you dislike about Productboard?Nothing as such. All features are useful to me untill now.What problems is Productboard solving and how is that benefiting you?Our organisation uses productboard to track upcoming projects to be taken up with respect to their priority. The UI makes it easy to understand which projects are currently in queue for the next release.
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SS

Sachin S

June 7, 2023 Source: G2.com
"Seamless and powerful"
What do you like best about Productboard?

Its user-friendly interface, robust collaboration features, and seamless integration with popular tools make it a standout choice. It empowers teams to prioritize, plan, and execute product strategies effectively.

What do you dislike about Productboard?

One potential drawback of Productboard is its pricing, which may be considered expensive for small businesses or individual users. However, the comprehensive features and value it provides often outweigh this downside for larger organizations.

What problems is Productboard solving and how is that benefiting you?

It benefits me by streamlining prioritization, collaboration, and strategic planning, leading to enhanced productivity, alignment, and successful product execution.

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FTC Disclosure

SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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