Planday Reviews

User Rating

4.1/5 (Based on 221 Ratings)

Rating Distribution

Excellent
71.5%
Very Good
7.2%
Average
0.5%
Poor
0.9%
Terrible
19.9%

User Sentiments

User-friendly Interface, Efficient Scheduling, Effective Communication, Extensive Integrations

Slow App Performance, Inconsistent App Functionality, Unclear Monthly Overview, Delayed Customer Support

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Review Summary

Overall, Planday earns praise for its user-friendly interface, ease of scheduling, and mobile accessibility. It excels in shift planning, time tracking, and employee management. Satisfied users highlight its intuitive design, seamless integration with other software, and strong customer support. However, some reviewers mention occasional technical glitches and a need for more customization options. While its pricing may be a concern for some, many find it justified by the value it delivers.

Pros

Transparent pricing plan with no hidden fees.
Easy setup and userfriendly interface accessible on multiple devices.
Advanced scheduling and availability management tools.

Cons

Limited features for advanced payroll processing and HR analytics.
Customer support is occasionally slow to respond.
Occasional issues with syncing and integrations with thirdparty apps.

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Reviews

Denise Radford

July 1, 2025 Source: Trustpilot.com

Simple and easy to use

I love using planday it simple and easy to use.

Andy Vine

June 19, 2025 Source: Trustpilot.com

Great scheduling software

Detailed and patient in depth support from Oliver helped us get the most from Planday

Yogesh

June 19, 2025 Source: Trustpilot.com

Amazing oliver

Oliver made understanding of system simple, was helpful and answered all questions of our queries.

Rajeev

June 11, 2025 Source: Trustpilot.com

Oliver

Oliver, was great, had all answers for my questions and seems very proffesional.

Stephen Owens

June 9, 2025 Source: Trustpilot.com

Met with Oliver this morning

Met with Oliver this morning, he was courteous and professional and provided some quick fixes and support to some of the queries I had, so first class service provided.

Paul Loebenberg

May 26, 2025 Source: Trustpilot.com

Great service from Olli once again in…

Great service from Olli once again in setting up our new site.

Alejandro Blanco

May 19, 2025 Source: Trustpilot.com

Some times it get complex but the…

Some times it get complex but the backoffice team is great!

Jonathan

May 9, 2025 Source: Trustpilot.com

The onboarding was straight forward…

The onboarding was straight forward with Oliver Wright setting the majority up prior to going live. Anything I wasn't sure with was a quick call or email with him to get it resolved. Planday has some great features making scheduling and payroll a lot easier for me.

Mr Shergill

May 8, 2025 Source: Trustpilot.com

Excellent platform that meets our…

Excellent platform that meets our needs. Great account management to help us launch and integrate the solution across the business.

Andy Powell

May 7, 2025 Source: Trustpilot.com

Ollie was super helpful

Ollie was super helpful. Understood instinctively what we needed to get done and helped us to achieve it. Will certainly allow us to get more value out of planday.