get-free-advice
Clara Icon MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
Get Started
/*
Loading...
*/
Pipeline CRM Reviews

User Rating

4.5/5 (Based on 951 Ratings)

Rating Distribution

  • Excellent

    62.9%
  • Very Good

    29.1%
  • Average

    5.5%
  • Poor

    1.6%
  • Terrible

    0.9%

User Sentiments

Ease of Use, Customizable Interface, Excellent Customer Support, Comprehensive Reporting Capabilities

Limited Third-Party Integrations, Mobile Application Functionality, Data Entry Process, Search Functionality

Do You Use Pipeline CRM?

Write a Review

Review Summary

PipelineDeals is lauded for its intuitive interface, ease of use, and customizable features that cater to various sales processes. Users appreciate its visual pipeline view, drag-and-drop functionality, and robust reporting capabilities. However, some reviewers express concerns regarding limited integrations, occasional glitches, and the need for improved customer support. Overall, PipelineDeals is generally well-received for its user-friendly design, flexibility, and ability to streamline sales management, making it a contender in the CRM software market.

Pros

  • Simple, intuitive user interface for easy navigation and swift onboarding.
  • Robust customization options to tailor sales processes and workflows.
  • Powerful reporting and analytics capabilities for datadriven decisionmaking.
  • Seamless integration with various thirdparty applications for enhanced productivity.

Cons

  • Limited automation capabilities compared to more advanced CRM solutions.
  • Occasional performance issues reported by some users during peak usage times.
  • Steep learning curve for complex functionalities, requiring dedicated training.
  • Limited customer support options outside regular business hours.

AI-Generated from the text of User Reviews

Reviews
Dp

Dharamveer p

July 3, 2026 Source: G2.com
Pipeline CRM’s Clean, Simple Interface Makes Tracking Deals Effortless
What do you like best about Pipeline CRM?
What I like best about Pipeline CRM is its simplicity and ease of use. The interface is clean, making it easy to track leads, manage deals, and monitor sales activities without a steep learning curve. The visual sales pipeline helps keep opportunities organized and provides a clear view of where each deal stands. I also appreciate the contact management and activity tracking features, which help keep all customer information in one place.
What do you dislike about Pipeline CRM?
One thing I dislike is that some advanced reporting and customization options could be more robust. While the platform covers the core CRM requirements very well, larger organizations with complex workflows may need additional flexibility. Occasionally, certain integrations require extra configuration to fit specific business needs.
What problems is Pipeline CRM solving and how is that benefiting you?
Pipeline CRM solves the problem of managing leads and sales opportunities across multiple stages. It centralizes customer information, communication history, and deal tracking, which helps reduce manual work and improves visibility into the sales process. For me, it helps stay organized, follow up with prospects more effectively, and track progress toward sales goals more efficiently.
Read more
IS

Ishan S

May 27, 2026 Source: G2.com
Keeping Follow Ups, Tasks, Timelines, and Daily Workflow More Under Control
What do you like best about Pipeline CRM?
What I like about Pipeline CRM is that managing tasks, follow-ups, reminders, and daily activities feels properly organized without making the work confusing. I work as a Dietician & Nutritionist and also create health education content for social media, so I regularly use it for consultation follow-ups, wellness discussions, progress tracking, and content planning during daily work. Creating tasks, checking pending and completed activities, updating follow-ups, and managing reminders feels simple during busy schedules. I also like that pipelines, timelines, activity tracking, and task management stay connected together, which helps keep different healthcare and educational activities arranged from one place.
What do you dislike about Pipeline CRM?
Recommendations to others considering Pipeline CRM?
The dashboard and task sections are easy enough to understand during regular use, and switching between activities, timelines, and follow-up lists feels smooth most of the time. Features related to task tracking, reminders, pipelines, priorities, statuses, and workflow management fit naturally into my regular workflow without making things messy. The platform feels smooth during regular use and switching between tasks, timelines, pipelines, and activity sections does not feel slow most of the time. Updating follow-ups, checking reminders, and managing daily activities feels comfortable even while handling multiple tasks together during busy schedules. Overall, Pipeline CRM has been useful for keeping healthcare follow-ups, educational planning, and daily work activities more organized and easier to manage.
What problems is Pipeline CRM solving and how is that benefiting you?
I feel a few activity update sections could refresh a little more smoothly because sometimes newly updated tasks take a moment before appearing properly in the activity view. I also like that timelines, pipelines, and tasks stay connected together, though a little more flexibility in dashboard and layout arrangement would make daily activity management feel more comfortable.
Read more
VS

Verified User in Computer Software

April 28, 2026 Source: G2.com
Reliable CRM with Excellent Support and Evolving Features
What do you like best about Pipeline CRM?
I really value Pipeline CRM's continual evolution over the 10 years we've used it, as they've been very progressive in adding new features. I also find their support to be the best, which makes a big difference. I appreciate the automated campaigns feature, as I can set campaigns and call agenda triggers in advance, saving me a lot of time. The integration with Slack is particularly useful for keeping everyone updated on progress and wins across the office. I found the initial setup easier than with Salesforce. I really like the team at Pipeline CRM; although there are bigger programs out there, their product is growing really well.
What do you dislike about Pipeline CRM?
I have two issues: 1) They recently added eSign contracts, which I was excited about because I currently pay for another program for that. However, the feature is still new and doesn't have all the functions I need yet. 2) The search function isn't as accurate as I'd like, and sometimes I end up searching multiple times to find the record I want.
What problems is Pipeline CRM solving and how is that benefiting you?
Pipeline CRM helps manage sales leads, rep performance, deals, upsells, special programs, and renewals. I can set up campaigns and call agendas in advance, saving time. Slack integration keeps the team updated on sales campaigns and wins.
Read more
BL

Brandon L

April 28, 2026 Source: G2.com
Easy to Use, Fast Insights, and Great AI at an Affordable Cost
What do you like best about Pipeline CRM?
The overall ease of use and how your able to train new users. I enjoy the how fast I am able to receive the information that I need that helps move forward. The total cost for the system is affordable. I have enjoyed using this with others and the AI aspect of the system is great
What do you dislike about Pipeline CRM?
Needing a report side that would better hold information
What problems is Pipeline CRM solving and how is that benefiting you?
It has stream lined our needs to making sure we are able to benefit from it and how our team can
Read more
DA

Dorcas A

October 23, 2025 Source: G2.com
User-Friendly CRM with Great Support and Capabilities, But Needs Better Integrations and Performance
What do you like best about Pipeline CRM?
The user-friendliness of the interface of Pipeline CRM is one of the most fundamental strengths that makes it a reliable solution.
What do you dislike about Pipeline CRM?
Pipeline CRM gives us value for money because it leads us to the right clients and enables us to build rapport smoothly.
Recommendations to others considering Pipeline CRM?
Its exceptional sales pipeline management gives our company a competitive edge.
What problems is Pipeline CRM solving and how is that benefiting you?
On top of that, I am impressed by the speed at which the customer support team of Pipeline CRM responds to our questions.
Read more
PG

Peter G

October 12, 2025 Source: G2.com
Review of Great CRM: Pipeline CRM
What do you like best about Pipeline CRM?
I like Pipeline CRM because of follwing features:
What do you dislike about Pipeline CRM?
1. Easy to use, easy to manage deals and prospects.
Recommendations to others considering Pipeline CRM?
2. Easy to implement in already setup marketing plan.
What problems is Pipeline CRM solving and how is that benefiting you?
3. Great customer support avilable.
Read more
CC

Cristian C

October 1, 2025 Source: G2.com
User-friendly CRM with strong sales pipeline management
What do you like best about Pipeline CRM?
Pipeline CRM is very intuitive and makes managing deals and contacts straightforward. I like the clear pipeline visualization, which gives a quick overview of opportunities and their status. The reporting is helpful for tracking sales progress, and the mobile app makes it easy to stay connected on the go.
What do you dislike about Pipeline CRM?
While the platform is easy to use, the customization options could be more advanced for companies with complex sales processes. Integration with some third-party apps is available, but expanding this further would add even more value.
What problems is Pipeline CRM solving and how is that benefiting you?
Pipeline CRM helps solve the problem of disorganized sales tracking by centralizing contacts, leads, and opportunities in one place. This makes it easier to follow up with prospects, prioritize deals, and improve conversion rates. It has improved our team’s efficiency and given us better visibility into the sales cycle.
Read more
SK

Santhi Kumari K

July 7, 2025 Source: G2.com
Pipeline CRM?
What do you like best about Pipeline CRM?
What I like best about Pipeline CRM is its clean, intuitive interface that makes managing sales pipelines simple and efficient. It’s designed specifically for sales teams, which keeps the focus on closing deals rather than navigating complex menus.
What do you dislike about Pipeline CRM?
What do you dislike about Pipeline CRM?
Recommendations to others considering Pipeline CRM?
While Pipeline CRM is user-friendly, it lacks some advanced features that larger or more complex sales teams might need, such as robust marketing automation or deep analytics dashboards.
What problems is Pipeline CRM solving and how is that benefiting you?
Read more
MD

Manpreet D

June 20, 2025 Source: G2.com
Simple, Effective CRM for Sales Teams
What do you like best about Pipeline CRM?
I liked how easy it was to set up and start using Pipeline CRM. The interface is very clean and intuitive, which made onboarding my team quick and smooth. The pipeline view gives a clear picture of where every deal stands, and task management helps us stay on top of follow-ups. Custom fields and automation have been very helpful in tailoring the CRM to fit our sales process.
What do you dislike about Pipeline CRM?
Limited reporting options and fewer integrations compared to some other CRMs.
What problems is Pipeline CRM solving and how is that benefiting you?
Pipeline CRM helped us solve the problem of disorganized lead and deal tracking. Before using it, we were struggling to manage follow-ups and keep visibility on where each deal stood in the sales process. With Pipeline CRM’s visual pipeline and task reminders, we are now able to track every opportunity, ensure timely follow-ups, and keep the entire sales team aligned.
Read more
GM

Gabriel M

March 13, 2025 Source: G2.com
visibility to all aspects of our business deals not having access to export reports in a usable file format (internal business restrictions from our office admin) labor forecasting could not access my saved deals lists
.
Read more

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed