Pinpoint Reviews

User Rating

4.2/5 (Based on 32 Ratings)

Rating Distribution

Excellent
71.9%
Very Good
9.4%
Average
0%
Poor
6.3%
Terrible
12.5%

User Sentiments

User-friendly Interface, Efficient Candidate Management, Automated Interview Scheduling, Excellent Customer Support

Limited Integrations, Lack of Bulk Editing, Slow Loading Times, Inefficient Candidate Search Functionality

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Review Summary

User reviews of Pinpoint highlight its user-friendliness, ease of use, and efficiency in streamlining the recruitment process. Many praise the intuitive interface, particularly the dashboard for managing jobs and candidates. The platform's automation features, including interview scheduling and email templates, are also well-received. However, some users note limitations in integration with HRIS systems and a lack of advanced reporting features. Overall, Pinpoint receives positive feedback for its ability to simplify the recruitment process, enhance candidate experience, and provide a centralized hub for managing talent acquisition activities.

Pros

Pinpoint simplifies recruitment tasks, saving time and money.
The intuitive interface makes it easy to use, even for nontechnical users.
Pinpoint fosters a positive candidate experience, improving the hiring process.
Excellent customer service and support are provided by Pinpoint.

Cons

Integration with other HR systems is limited, though improving.
Some features could be more visually appealing and intuitive.
Advanced automation and customization options may be lacking for complex HR needs.

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Reviews

James

May 27, 2025 Source: Trustpilot.com

Innovative and customer focused ATS

We have been using Pinpoint for nearly 12 months, having gone through a lengthy search before that for a global ATS that would fit our complex needs.

Pinpoint has been a breath of fresh air to use, its really simple to use for both recruiters and hiring managers, is easy to customise and new features are being added all the time.

Since implementing, its helped us to automate our sign off workflows, recruitment processes and onboarding. The implementation and support teams have been fantastic despite our many asks.

Would happily recommend for anyone looking for a cutting edge ATS.

Faye

May 12, 2025 Source: Trustpilot.com

A great ATS!!!

We have been using Pinpoint for roughly a year now and the experience has been great! From the support through implementation, ensuring that they understood our business needs so that we had everything set up in the best way that would work for our business, through to ongoing support and guidance when we have had queries or new features are released to ensure we are getting the most out of the ATS.

Having used a lot of different ATS over the years, Pinpoint is one of the most user friendly I have experienced. This has meant that hiring manager and interviewer training has been minimal which has led to faster time to offer along with more consistent and timely feedback. We have also experienced reduced time spent on admin by the recruitment team, which has been a real bonus!

Feedback from the TA team and all of our users has been excellent - I would 100% recommend Pinpoint to others.

Charlotte Williams

May 9, 2025 Source: Trustpilot.com

Outstanding Recruitment System – The Best We've Ever Used!

This recruitment system has completely transformed the way we hire. It has significantly improved our candidate experience and boosted manager engagement across the board. The platform is sleek, intuitive, and incredibly easy to use — feedback from users has been overwhelmingly positive.

Reporting is vastly improved, support is always available when needed, and we’ve experienced zero downtime in the last two years. The onboarding module stands out in particular: candidates consistently comment on how smooth and professional the process is, and from an admin perspective, it’s never been easier.

The system integrates seamlessly with our HR software, and the ability to build a tailored careers page with direct support from developers and our account manager has been a huge plus.

We truly can't speak highly enough of this system — it’s hands down the best recruitment tool we've ever worked with!

Alicia C

December 15, 2023 Source: G2.com

"Easiest ATS I have used"

What do you like best about Pinpoint?

Pinpoint has a very user friendly system and is easy to navigate. Jobs and candidates and clear and easy to find, and pretty much everything connected to the hiring process can be customised to your needs without hassle. The customer service team are also very helpful and responsive on the webchat and have amanged to resolve issues quickly, and when that was not possible it was immediately passed to our account manager. The inisghts pages are also very helpful tools to help with our analysis of recruitment data.

Overall, a very positive experience and would definitely recommend as an ATS.

What do you dislike about Pinpoint?

I haven't found any so far. all a positive experience.

What problems is Pinpoint solving and how is that benefiting you?

Keeps most of our candidates and applicants on one place and the indiviudal jobs are very easy to navigate. Communication with candidates can also mostly be done through the platofjmr for the various hiring sdtages wihch is very helpful and such a time saver.

Joe Caprani

March 3, 2023 Source: Trustpilot.com

God’s own Estate Agent

God’s own Estate Agent.

Buying a property in Belfast is, or can be, a daunting experience, as nothing, (save a day at the races), can prepare one for the breakneck pace of turnover or the fund guzzling, nerve shredding, bidding process that are an integral part of this proud city’s housing market.
Needless to say, a fortnight of this had left my wife and I at our collective, wits end.
And then a miracle happened on the Shore Road, God sent forth a smiling Angel in bespoke suit and shining brogues.
An Angel, in whose calm reassuring presence time stood still and sanity returned.
“ Hello, my name is Alan Shields, and everything is now perfect in this best of all possible worlds. Let me dry your tears, take you by the hands and lead you to the ideal house, one you can afford in an area that fulfils that your needs “ he said, in a voice that was as soothing as it was resolute. Okay, maybe I’ve misquoted him slightly, but that was the general effect.
Within a matter of hours he’d guided us through the labyrinth, delivered us to sunnier plains and negotiated a deal that left buyer and seller smiling from proverbial ear to ear.
To call Alan Shields an ‘estate agent’ would be akin to calling the Beatles, a garage band.
He is a gentleman, very clever, a problem solver, a man possessed of an encyclopaedic knowledge of his craft and a sympathetic reader of peoples needs.
And yet, he is an estate agent, God’s own estate agent.

I would gladly recommend, Pinpoint property to anyone looking for quality assistance in the buying of a home and I extend my deep gratitude to their staff, especially Graham, whose warm greeting first endeared us to the company.

Courtney Mark

January 5, 2023 Source: Trustpilot.com

ATS Excellence

Absolutely every part of PinPoint is excellent. I joined a company already using this ATS for about 4 months and mastered it within a week. Very easy to schedule different types of interviews, provide hiring managers and external agencies access and contact candidates.

Never any technical issues, and they are happy to take on board potential improvements and upgrades.

Kieran P

September 9, 2022 Source: G2.com

"Easy and simple to use"

What do you like best about Pinpoint?

The ease of use and ability to review and communicate with all candidates

What do you dislike about Pinpoint?

Being able to have match percentage-based on criteria set by the recruiting manager so they can have a simple view of the best match on paper before reviewing profiles and C.V.'s.

What problems is Pinpoint solving and how is that benefiting you?

Instead of HR filtering out candidates that they think are suitable for a role that they aren't very close to, we now have the ability to see all candidates and pick the ones we see fit as the hiring manager. It also means we can spot candidates that might not be suitable for the role we are recruiting for but are right for another that we know about with another manager.

Anonymous User

September 8, 2022 Source: G2.com

"Great new ATS; great implementation team"

What do you like best about Pinpoint?

Pinpoint is easy for both candidates and recruiters. The implementation process was super simple - and the team provided hands-on support for our recruiters. Communication between candidates and recruiters is easily facilitated and the interface is user-friendly. It is the perfect tool for agile teams.

What do you dislike about Pinpoint?

The transition of candidates from our old ATS had a few hiccups.

What problems is Pinpoint solving and how is that benefiting you?

The ease of use has more than made up for some things that our previous ATS lacked.

Craig S

March 4, 2022 Source: G2.com

"Sharp, easy, dynamic"

What do you like best about Pinpoint?

Everything is located in one place and easy to filter, all synced up to Microsoft365 so booking candidates is quick and simple

What do you dislike about Pinpoint?

I haven't actually come across anything that I dislike at the moment

What problems is Pinpoint solving and how is that benefiting you?

Dealing with large amounts of applicants and being able to quickly screen and book in.

Anonymous User

March 3, 2022 Source: G2.com

"Easy to use"

What do you like best about Pinpoint?

Pinpoint makes the process of employing new people so easily and it takes care of everything. I like how the updates and new features are shared via email and that you can see how the rest of the team evaluated the candidate/s.

What do you dislike about Pinpoint?

I can't think of anything I dislike about Pinpoint so far.

Recommendations to others considering Pinpoint:

You are about to make the right choice!

What problems is Pinpoint solving and how is that benefiting you?

It's much easier for the whole team to keep track of the progress of new candidates. The calendar sync tool makes interview scheduling a piece of cake.

Pinpoint Reviews

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Rating Distribution

User Sentiments

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Review Summary

Pros

Cons

James

Faye

Charlotte Williams

Alicia C

Joe Caprani

Courtney Mark

Kieran P

Anonymous User

Craig S

Anonymous User

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