piHAPPINESS Pricing, Reviews and Features (April 2024)

About piHAPPINESS

piHappiness enables users to capture feedback from their customers. It makes this possible via various channels such as email, SMS, QR codes, Web, Tablet, and even Kiosk. This makes it a one-stop solution and a holistic platform to analyze walk-in customer happiness. The management and customers can both receive real-time notifications about updates. And while enough customer data has been captured, it can be presented to users in the form of actionable analytics and reports. In this way, users can unearth customer happiness trends that aid their decision-making process. Within just 30 seconds, the customer feedback system of the tool can capture core customer insights through various features. These include feedback-collecting emoticons, Net Promoter Score (NPS), Dynamic Questionnaire, and more. Users can even leverage feedback forms to efficiently track customer opinions and satisfaction levels. The platform can even change the questions dynamically according to the user’s business demands.

Screenshots & Videos

Pricing

Free Trial Available
Starts at $42.49. Offers Custom plan.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)
Desktop App (Windows, Mac)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

24/7 (Live rep), Business Hours, Online

piHAPPINESS Features

Show Feature Explanation

Review Monitoring

Enables users to timely track and monitor reviews to facilitate quick response

Customer Review Platform

Facilitates timely and proper collection of product and/or business reviews

Surveys & Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Campaign Management

Allows user to analyze and track marketing campaigns

Segmentation

Groups and segregates audiences based on defined criteria

Sentiment Analysis

Identifies and categorize audience opinions as positive and negative

Dashboard

A digital insight of reports and other workings on a single screen

Alert Notifications

Alerts the user when predefined criteria is met

Response Management

Allows timely responding to the feedback given by the product users/hotel guests

Reporting (Analytics)

Helps to get insightful reports and task performance analytics to measure the task monitoring outcomes

piHAPPINESS Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

MONTHLY YEARLY

Basic $42.49 $49.99 per month

$37.49 per Feedback Point per Month billed 2 Years

Great for individuals or small businesses looking to start with a basic customer satisfaction tool.

Features

Companies (Max 1)
Locations(Max 1)
Smileys
Categories (Reasons)
Open Text Question
Email Notifications ( 10000 Per Subscription)
Real time fusion charts
Custom Demographics
Response based Questionnaire
Promotional Video
Feedback Questionnaire
Download Reports
Web Reports
eMail Support

Premium $84.99 $99.99 per month

$74.99 per Feedback Point per Month billed 2 Years

Built for teams to collaborate on customer satisfaction management that power their feedback programs.

Features

Companies (Max 2)
Locations(Max 10)
Includes features of Basic plan, plus
Net Business Promoter Score
Email Notifications (100000 Per Subscription)
Custom Intro Screen
Question with sub-questions
Multi Category Selection
Customer Participation Confirmation
Multilingual Survey
Offline tablet survey

Premium Plus $127.49 $149.99 per month

$112.49 per Feedback Point per Month billed 2 Years

Powerful customer satisfaction survey to measure and take feedback across multiple regions

Features

Companies (Max 10)
Locations (Max 100)
Includes features of Premium plan, plus
Email Notifications (5000000 Per Subscription)
Consulting (Additional Charges)
Premium Support
Online Survey Link
Survey Links by SMS (Purchase separately)
Implementation (Additional Charges)
Happiness Program Management (Additional Charges)
Response based Questionnaire
Promotional Video
Group Live Dashboard
Branding Filler
Multi Category Selection
Survey by QR Code

Corporate Custom

Ideal for Multi National Corporates to see group customer happiness and improve with one customer satisfaction app

Features

Companies (Max 100)
Locations (Max 1000)
Includes features of Premium Plus plan, plus
Email Notifications (1000000 Per Subscription)
Survey response time disp
eMail Support

Contact the vendor to get the latest pricing detail.

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 02/04/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about piHAPPINESS Pricing.