Home/New SaaS Software/piHAPPINESS
Updated on: October 3, 2022


Real-time Customer Feedback and Survey Tool
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What is piHAPPINESS and how does it work?

piHappiness enables users to capture feedback from their customers. It makes this possible via various channels such as email, SMS, QR codes, Web, Tablet, and even Kiosk. This makes it a one-stop solution and a holistic platform to analyze walk-in customer happiness. The management and customers can both receive real-time notifications about updates. And while enough customer data has been captured, it can be presented to users in the form of actionable analytics and reports. In this way, users can unearth customer happiness trends that aid their decision-making process. Within just 30 seconds, the customer feedback system of the tool can capture core customer insights through various features. These include feedback-collecting emoticons, Net Promoter Score (NPS), Dynamic Questionnaire, and more. Users can even leverage feedback forms to efficiently track customer opinions and satisfaction levels. The platform can even change the questions dynamically according to the user’s business demands.

piHAPPINESS Features

piHAPPINESS Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Dubai, United Arab Emirates / +971 4 551 6694
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Official Website https://www.pihappiness.com/
Category New SaaS Software


Pricing ModelFree Trial , Subscription
$42.49 /Month
Billed Yearly

$37.49 per Feedback Point per Month billed 2 Years

Great for individuals or small businesses looking to start with a basic customer satisfaction tool.


  • Companies (Max 1)
  • Locations(Max 1)
  • Smileys
  • Categories (Reasons)
  • Open Text Question
  • Email Notifications ( 10000 Per Subscription)
  • Real time fusion charts
  • Custom Demographics
  • Response based Questionnaire
  • Promotional Video
  • Feedback Questionnaire
  • Download Reports
  • Web Reports
  • eMail Support
$84.99 /Month
Billed Yearly

$74.99 per Feedback Point per Month billed 2 Years

Built for teams to collaborate on customer satisfaction management that power their feedback programs.


  • Companies (Max 2)
  • Locations(Max 10)
  • Includes features of Basic plan, plus
  • Net Business Promoter Score
  • Email Notifications (100000 Per Subscription)
  • Custom Intro Screen
  • Question with sub-questions
  • Multi Category Selection
  • Customer Participation Confirmation
  • Multilingual Survey
  • Offline tablet survey
Premium Plus
$127.49 /Month
Billed Yearly

$112.49 per Feedback Point per Month billed 2 Years

Powerful customer satisfaction survey to measure and take feedback across multiple regions


  • Companies (Max 10)
  • Locations (Max 100)
  • Includes features of Premium plan, plus
  • Email Notifications (5000000 Per Subscription)
  • Consulting (Additional Charges)
  • Premium Support
  • Online Survey Link
  • Survey Links by SMS (Purchase separately)
  • Implementation (Additional Charges)
  • Happiness Program Management (Additional Charges)
  • Response based Questionnaire
  • Promotional Video
  • Group Live Dashboard
  • Branding Filler
  • Multi Category Selection
  • Survey by QR Code

Ideal for Multi National Corporates to see group customer happiness and improve with one customer satisfaction app


  • Companies (Max 100)
  • Locations (Max 1000)
  • Includes features of Premium Plus plan, plus
  • Email Notifications (1000000 Per Subscription)
  • Survey response time disp
  • eMail Support

Contact the vendor to get the latest pricing detail.

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Disclaimer: The pricing details were last updated on 02/04/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about piHAPPINESS pricing.

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Videos on piHAPPINESS

piHAPPINESS - Customer Feedback App and Survey Software
piHAPPINESS - Customer Feedback App and Survey Software

piHAPPINESS Screenshots

piHAPPINESS Screenshots
piHAPPINESS Screenshots
piHAPPINESS Screenshots
piHAPPINESS Screenshots
piHAPPINESS Screenshots
piHAPPINESS Screenshots
piHAPPINESS Screenshots


piHAPPINESS offers the following functionalities:

  • Dashboard
  • Review Monitoring
  • Campaign Management
  • Customer Review Platform
  • Reporting (Analytics)
  • Surveys & Feedback
  • Response Management
  • Sentiment Analysis
  • Segmentation
  • Alert Notifications

Learn more about piHAPPINESS features.

Yes, piHAPPINESS provides API.


The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com