Paylocity Reviews

What do you like best about Paylocity?All-in one. Features for both admin and staff, right from the initial job offer of the candidate and full-cycle onboarding. We use it as one of our means for distributing information through the community board, keeping track of regulatory training in our industry, a quick glance for compensation history and more.What do you dislike about Paylocity?There can be so many layers to paylocity, which is great if you know how to use them. The AI chat has been helpful in finding certain tools and giving how-to's, but can use some refining as it doesn't always direct me in the right direction. I would love if there is a way to do a pdf file of all the completed tasks to consolidate our tasks of creating a physical file.What problems is Paylocity solving and how is that benefiting you?Saving us time, and in turn money. Schedules can be kept organized and allows for labor tracking, with the PTO talking to it when creating it. I like that there are templates available to save for continuous operations. Our benefits provider and paylocity integrate well to each other, where the start date in paylocity will notify our insurance that the employee is benefit eligible. We are still smoothing out our 401k integration.

What do you like best about Paylocity?It is a quality platform that integrates with a multitude of additional platforms. Also, when given the correct account manager, the customer service is wonderful. We only had one A.M. that was sub par, but Paylocity was able to recognize we weren't receiving the level of help we needed, and they instantly got us a new A.M. who is just as helpful as the previous.What do you dislike about Paylocity?I do not like that they have an "Onboarding" module and then that they also have the separate "templates" in their HR & Payroll module where you can add a new hire. It makes it confusing. It should only be in one place. I also dislike the way the platform handles employment authorization for non-us citizens. There should be a better way of notifying both HR and the employee of their upcoming authorization expiration. The notification system is lacking. There needs to be more customizable options for each module. Lastly, the "Workflows" you can setup are too minimal and are useless for our company.What problems is Paylocity solving and how is that benefiting you?I don't have a specific use case at hand, but I can tell you that every time we have an issue with the functionality of something, Paylocity makes sure to either tweak our platform or submit a development improvement ticket for us to hopefully have an added feature in the future.

What do you like best about Paylocity?I like that Paylocity integrates with Blue Marble (their international payroll arm). I also appreciate that I can run as many payrolls as needed, which is especially helpful when employees resign at the last minute in California and Hawaii (both immediate pay states). I like the number of modules you can choose from, and I’ve been particularly happy with Time and Labor. The pricing is very reasonable for what we get, and we haven’t had issues with the system being down. Onboarding varies by country, but overall it has been very good. I also have regular calls with our team at Paylocity to work out any kinks as they come up. Finally, I like the reporting the system provides on turnover and employee information.What do you dislike about Paylocity?It’s not always clear what’s required for international staff in Paylocity, or what will trigger sync issues—France, in particular, has been challenging. Time-off accruals also aren’t real time. We had real-time accruals with our previous HRIS system, so I know it can be done, and I really wish Paylocity offered real-time accruals as well. This gap definitely creates issues for our finance team. Recommendations to others considering Paylocity? What problems is Paylocity solving and how is that benefiting you?I also don’t like that when someone moves to a new location (we’re a global business with global mobility), we have to fully terminate them in the system and then rehire them as new. That process disrupts the employee ID number we use in Concur. As a result, someone in Paylocity has to delete all of the “pay history” from closed payrolls just to change a location in the system, which is definitely frustrating.

What do you like best about Paylocity?I like that I can use Paylocity on my phone, including to log in when I work remotely, update and submit my time sheets, and get supervisor approval. I can also request vacation days and get approval for sick time. I like that it lets me have conversations with team members and access my benefits profile and 401(k) information. It shows my start date, wages, and raises, and stores the company hierarchy and team members’ contact information. I can also access information about training that’s out of compliance, like CPR or CPI training. Paylocity was very easy to set up, and it’s easy to access from my phone. It has a lot of things I can do, including access to Bswift benefits, tax forms, and pay stubs. I also like the little pie chart that shows how my check is distributed. I think it was more user friendly and had more features than the previous product.What do you dislike about Paylocity?It was difficult to move between BSwift and the main pageWhat problems is Paylocity solving and how is that benefiting you?Paylocity gives me a place to sign in when I’m working remotely and lets me update my time cards.

What do you like best about Paylocity?Paylocity is easy to use, our employees can easily navigate it. I enjoy being able to customize it to fit our needs as a business.What do you dislike about Paylocity?Getting help with certain things is basically non-existent. We used to receive white-glove service, but over the last two years the model has shifted to more self-serve support, and it’s not always straightforward to find the right information and fix the problem. On top of that, our integration with our finance system has been broken and no one has been able to help us resolve it, so we’re stuck pulling manual payroll reports.What problems is Paylocity solving and how is that benefiting you?Paylocity is a great HRIS solution for our organization. It checks all the boxes for things we need to track for employees.

What do you like best about Paylocity?Ease of use - interfaces with many outside vendorsWhat do you dislike about Paylocity?The initial installation could have been better. Many things were not done correctly at first. Also needed more training before implementation.What problems is Paylocity solving and how is that benefiting you?We went looking for a new updated payroll system that interfaced with our vendors. Didn't consider the huge impact on HR. Employees now do their own onboarding and all the information is on their phones.

What do you like best about Paylocity?I find Paylocity pretty efficient. I like that it integrates with Sage Intacct at no extra or very minimal cost, so I don’t have to enter payroll entries manually. It also keeps track of employees’ time off. I like the ease of use. Paylocity has reduced the number of steps in the payroll process, which makes payroll easier to process, helps reduce mistakes, and means I spend less time on payroll. I’m also making fewer calls when I get stuck. The initial setup and integration were very easy.What do you dislike about Paylocity?I initially found the payroll process a little tedious because it took multiple steps. Paylocity has reduced the number of steps over time and I find the payroll process is very efficient. I have an issue with vacation, sick, and pto not being reported correctly. After speaking to Paylocity support I found the employees were using the time off calendar correctly. I don't process the salary payroll and it's my understanding during the 'salary' payroll process the time off calendar is not being loaded correctly to report accurate data to our employees. I don’t know how to fix it, and I think figuring it out will take a lot of time on the phone.What problems is Paylocity solving and how is that benefiting you?Paylocity is efficient and integrates with Sage Intacct at very minimal cost, so I don’t have to enter payroll entries. It keeps track of employees’ time off. Fewer steps make payroll easier to process, reduce mistakes and calls when I’m stuck, and save me time.

What do you like best about Paylocity?Paylocity is very easy to use, and it makes running payroll simple and straightforward.What do you dislike about Paylocity?Reporting can be a bit difficult, and it’s not always easy to find exactly what I need.What problems is Paylocity solving and how is that benefiting you?Paylocity has made it easy to track record keeping, tax forms, and benefits.

What do you like best about Paylocity?I really appreciate the convenience and automation of having access to all portals in one place. Their customer service department is top Knoch.What do you dislike about Paylocity?The one thing I dislike is that I can’t import the time-off calendar into Outlook.What problems is Paylocity solving and how is that benefiting you?Onboarding eliminates the paperwork I used to do by hand. I no longer have to remember every document that needs to be completed, because it’s essentially set it and forget it.

What do you like best about Paylocity?Recruiting, Onboarding, Payroll, Benefits are all housed in one place. I also like the Home page for all my self service needs PTO, Paychecks, Spending Accounts. It is very easy to use.What do you dislike about Paylocity?Nothing that comes to mind. It works well for our organization.What problems is Paylocity solving and how is that benefiting you?With our previous system, recruiting was not a part of the HRIS. Having recruiting be a part of HRIS has streamlined out processes and made things much more efficient.