Clara Icon MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
Get Started
/*
Loading...
*/
Paylocity Reviews

User Rating

4.5/5 (Based on 2,153 Ratings)

Rating Distribution

  • Excellent

    72.5%
  • Very Good

    18.8%
  • Average

    3.3%
  • Poor

    0.9%
  • Terrible

    4.5%

User Sentiments

User-Friendly Interface, Extensive Reporting Capabilities, Excellent Customer Service, Seamless Payroll Processing

Inconsistent Customer Service, Time & Labor Integration Issues, Benefits Administration Challenges, Lack of System Customization

Do You Use Paylocity?

Write a Review

Review Summary

Paylocity, a payroll and HR software, garners mixed reviews from users. Its user-friendly interface and comprehensive features are praised, while concerns arise regarding its complex setup, occasional technical glitches, and limited customization options. Some users find its reporting capabilities lacking, and customer support is sometimes viewed as slow to respond. Paylocity's mobile app is generally well-received, but some users report issues with its functionality. Overall, opinions are divided, with some users highlighting its strengths and others pointing out areas for improvement.

Pros

  • Centralized hub for all HRrelated processes, streamlining operations and improving efficiency.
  • Robust reporting and analytics capabilities provide valuable insights for datadriven decisionmaking.
  • Continuous software updates ensure access to the latest features and functionalities.

Cons

  • Some users have reported occasional technical glitches and system downtime, affecting productivity.
  • The initial setup and configuration process can be timeconsuming, requiring dedicated resources.
  • Limited customization options may not fully accommodate the unique needs of all businesses.

AI-Generated from the text of User Reviews

Reviews
TS

Tamica Sears

August 27, 2024 Source: Trustpilot.com
My Fave
I'm super surprised at all of the bad reviews! Paylocity is my favorite payroll/HRIS, I love it! It is easy to use, easy to set up, very intuitive and you get a lot for the money. I recommend it to any small business.
Read more
DW

Daniel Wright

November 23, 2023 Source: Trustpilot.com
I pulled up my Google account to add a…
I pulled up my Google account to add a password. I had warning to change my password for Paylocity because it said there had been a security breach and my information had been found on the dark web. I reached out to my company and never received a reply. All I want to know is if this is true and do I have anything to worry about.
Read more
KN

Kevin N

March 24, 2022 Source: G2.com
We finally struck gold with Paylocity
What do you like best about Paylocity?
I love how comprehensive Paylocity has been. They have an extensive onboarding process, and continue to be comprehensive when setting up new people, systems or processes. This gives me tremendous comfort that they've been just as thorough in all other areas of their company. Like with the stuff we don't see like data security or access management.
What do you dislike about Paylocity?
The journal entry mapping process to QBO could be way easier to update. Currently you have to manually map out every single payroll code to its own account and class. If you wanted to make your departments their own class in QBO then... good luck. You're dealing with hundreds of custom mappings. If Paylocity gave the option to make certain assumptions, then they could auto-map 90% of them. Like, if I used a departmental report combined with an employee address report I could auto assign state tax codes and classes. We don't map the way we want to in QBO because the process is so arduous in Paylocity.
Recommendations to others considering Paylocity?
Because of the heavy nature of the software I would not recommend it unless you have personnel who are willing to spend a lot of time getting to know it. Once you get over the onboarding, initiation and learning phase, it's a breeze to manage and comes with amazing support. Just be prepared to dedicate someone to learning it.
What problems is Paylocity solving and how is that benefiting you?
Where do I start...
Read more
HC

Hannah C

March 24, 2022 Source: G2.com
Super easy for expenses on the go and for approvals.
What do you like best about Paylocity?
The mobile app has been great when I've been on the road cause I can see my spending in real-time which helps with not going T&E limits. Plus, I can just snap a pic of a receipt and upload it to the corresponding charge. On the desktop side, I'm using on my laptop when I get a notification to approve invoices, and it's super clear and easy to find what I'm approving, and all I need to do is click a button.
What do you dislike about Paylocity?
It took me a minute to get my first receipt on the go to upload correctly cause it didn't flow how I expected, but once I figured it out, it was fine.
What problems is Paylocity solving and how is that benefiting you?
This is far easier and way cleaner for tracking budget, spending, and expenses. I hadn't used an app before that so quickly and clearly showed my work travel expenses in real-time. So much easier to submit an expense report after a trip than previously.
Read more
VS

Verified User in Computer & Network Security

March 23, 2022 Source: G2.com
Easy as a Breeze
What do you like best about Paylocity?
I like how simple it is to make different spend cards for different vendors, and approvals are smooth and straightforward.
What do you dislike about Paylocity?
There isn't much I don't like, but sometimes I think the categories could be better.
What problems is Paylocity solving and how is that benefiting you?
We are managing purchases for a 400 person organization acrosss dozens of vendors and 6 continents.
Read more
VA

Verified User in Automotive

March 23, 2022 Source: G2.com
Air Base Review Survey
What do you like best about Paylocity?
I like that you can easily be reimbursed for company purchases like food, travel, etc. Submitting reciepts is a very easy process as well.
What do you dislike about Paylocity?
My airbase card took a very long time to get delivered to my apartment and had to be resent.
What problems is Paylocity solving and how is that benefiting you?
Usually its very stressful tracking costs that you have to spend for work from your personal funds.
Read more
VI

Verified User in Internet

March 23, 2022 Source: G2.com
Amazing experience
What do you like best about Paylocity?
I like the ability to apply for cards and reimbursements, and the UI is very transparent as to what's available.
What do you dislike about Paylocity?
I haven't found any yet, to be perfectly honest!
What problems is Paylocity solving and how is that benefiting you?
Reimbursement and card generation for regular companies activities that require expensing.
Read more
VS

Verified User in Computer & Network Security

March 21, 2022 Source: G2.com
Quick and easy way to cover work expenses
What do you like best about Paylocity?
Airbase's virtual card function is by far my favorite part of the tool. As a team member without a company card, I'd typically need to pay using my own card then wait to get my purchases reimbursed but with Airbase I can easily request a virtual card for whatever payments I need to make and use it as I would any other online card payment. When I do need to submit invoices or get reimbursed, it is much easier and faster than our prior vendors.
What do you dislike about Paylocity?
One small feature that could be improved is the naming of the cards - currently, the cards generate a "First name" and "Last name" based on the vendor that the card will be used for - i.e. if you request a card for an Amazon purchase the card name is "Amazon.com Card" and I've had that raise a red flag with some vendors but it's always been easy to resolve.
What problems is Paylocity solving and how is that benefiting you?
Before using Airbase, my team struggled to track our spending and budget throughout the month as we were making payments but now it's easy to document and track what is being spent against our budget in real time. It's also easy to share costs across teams by using Airbase's tags and category functions.
Read more
VR

Verified User in Retail

March 20, 2022 Source: G2.com
Streamlined Vendor Reimbursements
What do you like best about Paylocity?
Airbase has greatly simplified our vendor reimbursement/disbursement process and cut down on our need to handle/distribute checks. We consistently hear from vendors that changing to Airbase has been a big improvement!
What do you dislike about Paylocity?
Some vendors we work with are a bit technologically-challenged and have had trouble setting up direct deposit, but that can mostly be attributed to user error.
What problems is Paylocity solving and how is that benefiting you?
We used to handle vendor reimbursements by hand-distributing physical checks, but now we're able to use direct deposit via Airbase.
Read more
JD

Jonathan D

March 20, 2022 Source: G2.com
The BEST business expense platform, and it’s not close
What do you like best about Paylocity?
The ease of use with Airbase is unmatched. The ability to spin up a virtual card with a limit and use it for anything needed, while simply uploaded a receipt to the app, is perfect.
What do you dislike about Paylocity?
Nothing, they have updated and changed the way things are done so frequently, that any issues I thought I had, were fixed before I knew it.
What problems is Paylocity solving and how is that benefiting you?
With airbase I dolce the problem of having to review all my teams transactions by way of individual receipts that are tied to cards that I have no visibility into. I can see outstanding transactions in one place and get exactly what I need.
Read more

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed