Home/Email Encryption Software/Paubox Encrypted Email
Updated on: October 20, 2021

What is Paubox Encrypted Email ?

Paubox Encrypted Email - Email Encryption Software

Paubox Encrypted Email

HIPAA compliant email solution
(162 Ratings) Write Review

Paubox eliminates the hurdles of extra steps for your recipients too, making email a secure and easy way to send messages and attachments. No wasted time or errors dealing with scanning, manual entry, and chasing down faxes. Paubox seamlessly integrates with business email platforms like G Suite, Office 365, and Microsoft Exchange. They take compliance seriously and have taken the extra step of becoming one of the only encrypted email providers to obtain HITRUST CSF Certification. This means Encrypted Email solutions have met key regulatory requirements and industry-defined requirements and is appropriately managing risk.

Paubox Encrypted Email Technical details

Support Business Hours Online Customer Type Individuals Large Enterprises Medium Business Small Business
API NA Location / Phone Number San Francisco, California / 415-795-7396
Deployment SaaS/Web/Cloud Category Email Encryption Software

Paubox Encrypted Email Pricing

Pricing ModelFree Trial , Subscription , Quotation Based
STANDARD
$10 /User/Month

Minimum subscription of $30/mo

Features

  • Unlimited encrypted emails
  • Zero-Step Encryption
  • Business Associate Agreement
  • Secure Calendar Invites
  • Domain Name Expiration Check
  • Keep Your Business Email
  • Mobile Friendly
  • Responsive Support
PREMIUM
Custom

Features

  • Includes features of Standard plan, plus
  • Email Data Loss Protection
  • Email Archiving
  • Inbound Security
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Disclaimer: The pricing details were last updated on 30/04/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Paubox Encrypted Email pricing.

Paubox Encrypted Email FAQs

No, Paubox Encrypted Email does not provide API.

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Paubox Encrypted Email Reviews

OVERALL RATING
5
Based on 162 Rating(s)
Rating Distribution
  • 90.4 %
  • 9.6 %
  • 0 %
  • 0 %
  • 0 %
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Anthony "Tony"​ C
Anthony "Tony"​ CSource : g2crowd.com
(Reviewed on 04 December 2020) "Excellent Technology!"

What do you like best?

What i like best about Paubox is the customer service, the guys are great and always confirm everything is completed to satisfaction prior to closing any tickets. The simplicity of the Paubox technology or implementation of it, is amazingly simple and has been a tremendous benefit to our users and partners. The implementation was a breeze, Paubox is very knowledgeable and very willing to transfer that knowledge to me and my team.

What do you dislike?

Not much, maybe that since they are on west coast time, the communications are quite often later in the day for us, being on eastern time.

What problems are you solving with the product? What benefits have you realized?

We now have inbound email security, we were able to eliminate our Barracuda appliance, continuing to reduce the datacenter footprint and costs. With encrypted outbound email, we are able to ensure PHI is more secure than before, additionally, several of our partners require encrypted emails, which we are now able to communicate with.

...more
Dave L
Dave LSource : g2crowd.com
(Reviewed on 03 December 2020) "Paubox is the magic your email system is missing"

What do you like best?

The easy initial configuration then transitions into easy use -- your users will immediately have safer email, you will have granular control, and with ExecProtect you can kill spoofing to raise the height of your perimeter fence. On the user side? Nothing needs to be done....they send emails and Paubox encrypts them. Emails come in the same way; no portal and no tricks. Even better? Anyone outside your org who sends IN to your company will be protected seamlessly. No effort on their part. You have now become safe harbor for email communications.

I can't say enough good about this platform and solution.

What do you dislike?

The back end UI is a bit flat, albeit fully functional. Outside of that I cannot find anything to fault.

Recommendations to others considering the product:

N/A

What problems are you solving with the product? What benefits have you realized?

I manage all email communications for a healthcare provider, so I must meet HIPAA standards for securing our dialog inside and outside the organization.

Paubox -- a certified HiTrust provider - makes this HIPAA encryption blind to the user, so I have 100% compliance with zero effort for my employees.

...more
Beau M
Beau MSource : g2crowd.com
(Reviewed on 03 December 2020) "Seamless user experience is a real differentiator"

What do you like best?

Our users no longer need to think about when to enable (or disable) encryption, removing a large risk of data leakage due to user error.

What do you dislike?

I wish it had features to disable and/or pull back emails sent in error.

Recommendations to others considering the product:

I wish I had made the move sooner.

What problems are you solving with the product? What benefits have you realized?

We no longer need to train individual users in how to encrypt emails.

...more
Dawn L
Dawn LSource : g2crowd.com
(Reviewed on 21 October 2020) "Easy solution to protect our organization and our participant's information"

What do you like best?

Paubox is so user friendly that you don't have any extra steps to ensure that emails are encrypted...it just magically happens behind the scenes. I no longer worry about user error in encrypting each document or email that our staff sends.

What do you dislike?

I haven't discovered any issues yet. Stay tuned...

Recommendations to others considering the product:

Even though we must pay for the Paubox solution, it is worth the investment due to the ease of use. Protecting PHI is priceless.

What problems are you solving with the product? What benefits have you realized?

Protecting PHI has always been a priority, but there was no way for us to be 100% certain that our staff was encrypting information sent by email 100% of the time. By having the automatic encryption by Paubox, we are protected whenever our staff sends an email and there isn't any guesswork on what program to use or how to encrypt a specific attachment.

We are not spending time teaching staff how to use the Paubox solution as it literally was activated behind the scenes for them.

Although we didn't have a prior issue, adding Paubox to our efforts to protect PHI in the email gives us peace of mind and saves us from potential fines for a HIPAA violation related to our email.

...more
Paul T
Paul TSource : g2crowd.com
(Reviewed on 17 September 2020) "Easy, Reliable, Secure"

What do you like best?

Sending secure, HIPAA-compliant e-mails from Mac Mail is as easy as sending a regular email.

What do you dislike?

The initial setup was a little tricky to make sure our emails weren't routed to the recipient's spam. Once we figured that out, it hasn't been an issue since.

Recommendations to others considering the product:

None

What problems are you solving with the product? What benefits have you realized?

Our biggest issue was having our recipients being able to easily open our encrypted emails from our previous encrypted email provider. Many of our recipients couldn't remember their login credentials. With Paubox, there are no login credentials for the recipients to remember!

...more
Yaniv M
Yaniv MSource : g2crowd.com
(Reviewed on 29 August 2020) "My Paubox Experience"

What do you like best?

Transparency and ease of use.

We had few discovery and technical sessions to ensure no SPF or other records are left behind.

I was amazed by the level of professionalism of the Paubox team.

They reproduced our complex environment to ensure that the solution works.

What do you dislike?

No downsides using Paubox. Nothing to dislike really.

Recommendations to others considering the product:

Do not hesitate. Contact Paubox support/implementation team

Share with them your concerns.

They will find or tailor the solution to your very needs.

What problems are you solving with the product? What benefits have you realized?

Viz.ai was looking for improving email encryption. We are a healthcare company and as such we needed a solution that is HIPAA compliant

...more
Arliene K
Arliene KSource : g2crowd.com
(Reviewed on 28 August 2020) "Perfect for Medical Billing Services"

What do you like best?

1) It integrates easily with outlook and 2) the receivers of my emails do not have to "register" to receive their fully encrypted emails from me. I trust that the content I email is protected. I am a small business and this gives me assurance that the data my staff is sending is also protected.

What do you dislike?

Right now I have not experienced any downside to using Paubox. My communications often end up in the receiver's spam folder but I simply remind them to look there if they don't see my emails in their inbox.

Recommendations to others considering the product:

It is a cost-effective solution that provides expert support and gives the end-user a high-level sense of security.

What problems are you solving with the product? What benefits have you realized?

The most obvious is that our office needed to be HIPAA compliant as we deal with PHI every minute of every day. Protecting not only my data, but our client's information, and their patient data, is our number one concern. Paubox also reviews all of my company's incoming mail for suspicious content, phishing, etc.

...more
Administrator in Mental Health Care
Administrator in Mental Health CareSource : g2crowd.com
(Reviewed on 22 August 2020) "Easiest encryption solution ever"

What do you like best?

Paubox is super simple to use. No need for me to do anything special on my end when sending an email, and the most important part is the recipient doesn't need to take any extra steps. Other encryption programs I've used required extra logins for recipients or made them click on a link to access the email. Those inconveniences are a big deal for me.

What do you dislike?

I was a bit nervous during parts of the setup where I had to go into my cpanel, but the instructions were very clear and it wasn't hard to do.

Recommendations to others considering the product:

Go for it. I have absolutely no complaints.

What problems are you solving with the product? What benefits have you realized?

I need fully encrypted, HIPAA compliant email for my business. Paubox allows me to feel fully confident in the security of my emails. I know that should I ever have a suspected breach, I can show that I was not only compliant, but went above and beyond.

...more
Juli Ann Q
Juli Ann QSource : g2crowd.com
(Reviewed on 04 August 2020) "Always safe, don’t need to think about it"

What do you like best?

What I like most about our email system is it is not an app, no extra steps, no planning for which email content needs to be in the secure environment. Instead, every email is protected, incoming and outbound, and we have availability to it as simple as any popular non-secure email provider. It’s easy at my desk or in my car on my cell phone.

What do you dislike?

I have been a customer for about 5 years and have zero complaints. I recommend Paubox to all my business contacts.

Recommendations to others considering the product:

Make the switch to all email accounts on your domain

What problems are you solving with the product? What benefits have you realized?

2020 work from home was an adjustment in every way, except for our company’s HIPAA security I know we were covered the same as if in the office. We also transitioned to a faxage account that is linked to our secure email and allows us to send and receive incoming faxes to our many staff’s residences providing convince, retrieval and forwarding to other team members, and 100% HIPAA compliant.

...more
Adrienne D
Adrienne DSource : g2crowd.com
(Reviewed on 30 July 2020) "Seamless integration with GSuite, great support"

What do you like best?

PauBox walks you through step by step with configuring all the complicated settings in your domain to seamlessly integrate PauBox into your email. I use GSuite and the pre-written tutorials as well as the personalized email support allowed me to accurately change all the necessary settings to flawlessly integrate end-to-end send and receive encryption into my professional email platform.

What do you dislike?

There are no downsides! I love PauBox!!!

What problems are you solving with the product? What benefits have you realized?

PauBox allows me to send HIPAA-compliant email to my therapy clients, which is a crucial part of my work with clients and common medium to communicate resources to them.

...more
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