OnCall Health

About OnCall Health

OnCall Health is a cloud-based virtual care solution for healthcare organizations. Expand the reach of your practice for new and existing patients. All engagement tools in OnCall are encounter-based by design, so you get compensated for every interaction. OnCall makes setup as convenient as picking up the phone and hosting as effective as most in-person visits. Save hours of time every week with practice automation. Ditch your paper forms. OnCall lets your patients complete intake on any personal device.

Screenshots & Videos

Pricing

Free Trial Not Available
Starts at $49.0. Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

83%
Reviews

80%
Momentum

60%
Popularity

75%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)
Desktop App (Windows, Mac)

Organization Types Supported

All (Small, Medium, Large)
Individuals

API Support

Available

Modes of Support

24/7 (Live rep), Business Hours, Online

OnCall Health Features

Show Feature Explanation

Show Missing Features

Telemedicine Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

83%

HIPAA Compliant

Offers security over the collection of sensitive data and uphold to protect the integrity of PHI

Payments

Enables payment collection from the visitors via popular payment gateways

File Transfer

Allows sending and receiving files

Reminders

Sends important reminders through email to attendees

Patient Records Management

Manages and records all necessary and vital data about a patient.

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Personalized URL

Enables to create a customized or brand URL for respondents and visitors to get access to the link

Care Summary

Patient summary of care report that helps on each care transition or to another setting of care

Patient Queue

Allows to virtually control patient queue and connect to the doctor

Patient Portal

Facility for patients to access personal health information from anywhere

GDPR Compliance

Makes the website compliant to General Data Protection Regulation 2016/679 that offers privacy to all users in the European Union

Alert Notifications

Alerts the user when predefined criteria is met

OnCall Health Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

Basic $49.00 $49.00 per month

$49 per healthcare provider per month

Features

Encrypted video conferencing (up to 15 participants per call)
Encrypted instant messaging
Secure file sharing and storage
Automated appointment reminders (email and SMS)
Secure payment processing
Custom, branded receipts
Appointments calendar view
Option to schedule in-person and phone appointments
PHIPA and PIPEDA compliant portal, hosted on Canadian servers

Premium Custom

Features

The full suite of virtual care features
Custom patient self-scheduling page
Roster to manage patient records
Charting and session notes, including templates and secure cloud storage
Custom digital intake and assessment forms

Enterprise Custom

Features

Includes features of Premium plan, plus
Branded apps
EMR integration
Analytics dashboard
Patient-provider matching
Configurable workflow
Multilingual interface

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 23/04/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about OnCall Health Pricing.

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OnCall Health Reviews

User Rating

4.3/5 (Based on 167 Ratings)

Ratings Distribution

Excellent
53.9%
Very Good
33.5%
Average
7.2%
Poor
3%
Terrible
2.4%

Do You Use OnCall Health?

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Review Summary

Reviewers applaud OnCall Health for its user-friendly interface, comprehensive features, and excellent customer support. They appreciate the platform's ability to streamline communication, improve care coordination, and enhance patient engagement. However, some users have reported occasional technical glitches and suggest improvements in certain functionalities. Overall, OnCall Health is highly praised for its effectiveness in facilitating efficient and effective healthcare delivery.

Pros

Comprehensive care: Provides a wide range of services, including primary care, mental health, and chronic disease management.
Convenient access: Offers virtual consultations and inperson appointments, making healthcare accessible from anywhere.
Personalized treatment plans: Tailors treatment plans to individual needs, preferences, and goals.

Cons

Limited availability: Service is available in select regions only, limiting accessibility for some users.
Technical issues: Users have reported occasional technical difficulties with the platform, such as connectivity problems and glitches.
Lack of insurance coverage: OnCall Health may not be covered by all insurance plans, leading to potential outofpocket expenses for some users.

OnCall Health User Reviews

AI-Generated from the text of User Reviews