NordPass Reviews

User Rating

4.7/5 (Based on 1,814 Ratings)

Rating Distribution

Excellent
88%
Very Good
1.3%
Average
2.3%
Poor
7.7%
Terrible
0.8%

User Sentiments

Excellent Customer Support, Ease of Use, Cross-Platform Functionality, Strong Security

Slow Autofill Functionality, Occasional Software Glitches, Invasive Auto-Password Suggestions, Limited Offline Functionality

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Review Summary

Users generally appreciate NordPass for its user-friendly interface, strong security features, and ability to sync passwords across devices. However, some users have experienced occasional glitches and bugs, and a few have raised concerns about the company's privacy policy. Overall, NordPass is a reliable and convenient password manager that offers a good balance of security and ease of use.

Pros

Strong security features like AES256 encryption and twofactor authentication.
Conveniently syncs passwords across multiple devices.
Userfriendly interface and easy to navigate.

Cons

May be more expensive than some other password managers.
Some users have reported occasional sync issues.
Lacks some advanced features found in other password managers.

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Reviews

NordPass Customer

October 27, 2026 Source: Trustpilot.com

Eryc was better than GREAT!

Eryc was great. I was in complete panic mode until I got connected with this agent. I gave the wrong information a couple of times, and he was so patient. I use NordPass for EVERYTHING. I was completely locked out of my accounts. He took care of everything online via chat at 9pm EST. That's killer service!

Pål Andre Mostue

October 26, 2026 Source: Trustpilot.com

Great support staff

Great support staff, safe and easy to use.
Had some questions on migrating 2 accounts.
Got very good help and all issues were resolved very quickly.

Mr Brendan Duffy

October 21, 2026 Source: Trustpilot.com

Very helpful people

Very helpful people. Sorted out a problem very quickly

NordPass Customer

October 21, 2026 Source: Trustpilot.com

Thank you for fixing the issue

NordPass Customer

October 16, 2026 Source: Trustpilot.com

Great

Great, Nova was a life saver

NordPass Customer

October 14, 2026 Source: Trustpilot.com

Problem regarding passwords display

Problem regarding passwords display
it was resolved really fast and staff was very helpful!

NordPass Customer

September 17, 2026 Source: Trustpilot.com

I know nothing about technology and I…

I know nothing about technology and I hate to deal with it. I chatted with AI at first and they AI got a person on the chat. It took AI and Eryc about two hours to help me. I finally got the Nordpass app reinstalled and I am good to go.
It was a great experience and I recommend NordPass assistance highly

NordPass Customer

September 13, 2026 Source: Trustpilot.com

Help with refund

Nicolás Cifuentes was extremely helpful and responsive when I was dealing with an issue for my subscription. I thought I had canceled it, but I did it wrong and was charged. A refund was sent to me very easily and I am very happy with the service.

Shane Copeland Scopetheland

September 13, 2026 Source: Trustpilot.com

Customer service is top tier.

lukas lukauskas

September 3, 2026 Source: Trustpilot.com

I like the password manager

I like the password manager, works great, only logs me out sometimes.

NordPass Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use NordPass?

Review Summary

Pros

Cons

NordPass Customer

Pål Andre Mostue

Mr Brendan Duffy

NordPass Customer

NordPass Customer

NordPass Customer

NordPass Customer

NordPass Customer

Shane Copeland Scopetheland

lukas lukauskas

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