NetSupport Notify is a messaging and alerting tool used to send routine and urgent alerts to the customers. The software is compatible with all OS platforms such as Windows, Linux and Mac. In addition to this, it provides local notification gateway for smooth message delivery across multiple networks. It also has reporting and tracking feature, which ensures that the delivered messages are recorded centrally and can be tracked. The software is a mass notification system where recurring events can be scheduled in advance. In addition to this, pre-configured emergency messages can be sent to the customer by typing hotkey combinations.
|Support||Business Hours||Customer Type||Medium Business Small Business|
|API||NA||Contact||+44(0)1778 382270 / Peterborough,United Kingdom|
|Deployment||SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac||Category||Push Notification Software|
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Disclaimer: The pricing details were last updated on 09/04/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Pros: Helps us give alerts to our sales team when a call comes in.
Cons: No issues to report. Software works great.
Pros: Easy to install and administer, easy to use
Cons: Wish there was a MAC version of the Emergency Alert
Overall: I use this software mainly for the Emergency alert features, although as an IT guy the messaging features are good when I need to run maintenance or need users to reboot their PCs. Deployment is a breeze with the discovery process that Netsupport Notify comes with. The Emergency Alert feature is a great one this day and age where active shooter incidents seem to happen more frequently. Its a great way to alert everyone at once of an emergency.
Pros: I like the pop up, it's big and in your face and can't be ignored because it stays on top of everything
Cons: Deployment is difficult, the included deployment software doesn't work for the installer, so I had to create a GPO that installs the MSI, force an update of the group policy and then use the deployment tool to install the config for each machine. Took a while but got there in the end
Pros: This product is great for getting messages out to the entire organization or specific departments. It is very easy to use and the history is nice to resend previous messages or track who sent what. Also it is a great price and easy to implement.
Cons: I can't think of a con to this product. It does exactly what it is supposed to do notify users in a timely manner in a way that they will notice.
Pros: besides ease of use, the tests we run are easy to do and are of short duration, thus not interrupting the operations of the office. So far, we have only tested it. We have not had to use it in a real situation.
Cons: Hard to come up with a negative. It is easy to use and the messages are clear. People do not miss it unless they are away from their desks.
Overall: An easy way to reach all our employees.
Pros: We are able to push instant desktop notices to all of our users across 8 remote facilities with no effort. The NetSupport Notify product also has the option to force the end user to view the notice by defining a minimum amount of time before a user can acknowledge the alert to make it go away. The software also shows who has read and acknowledged the alert from the central admin console and even gives us the ability to brand the pop-up notice with our own logo.
Cons: Wish we would have found the software years ago as we used to rely on email notifications and overhead paging.
Overall: Multi Year Support Discounts
Pros: The control you have... just overall. It's awesome to be able to see everyone's screen, lock down certain things, push things to them, etc.
Cons: I don't know if it has the capability to just kind of audio conference instead of having to broadcast messages
Pros: -Setup was easy and quick
-Makes sending out notifications super easy
-You can see when users close the notifications.
Overall: When we had to get a notification out to each department we would have to call each department. Now with netsupport notify I can send out a message to users in all the departments. Much more efficient!
Pros: It's easy to setup and use. You can set up groups for notifications. Price. I would highly recommend the software.
Pros: Ease of use, open the software type in your notice select the users and off it goes. Invaluable piece of software to keep users informed of important notices or events.
Cons: Would really like a bigger text box on the notice that goes out so users do not have to scroll and more characters to work with.
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