Mindbody Reviews

I use Mindbody for my fitness business, and it has all the tools and resources needed to keep track of data. It sets itself apart from other gym software with the ease of use of the platform. I love how easy it is to train staff to use it. Mindbody Messenger is a game changer for me. The initial setup was very easy, and I'm highly likely to recommend it with a score of 10 out of 10.

If Mindbody could connect to a 3rd party we use for payroll

I use Mindbody for my fitness business; it tracks data and streamlines operations without overcharging. It's easy to train staff, and Mindbody Messenger is a game changer.

I use Mindbody for my yoga studio and find the software user-friendly, which helps with programming. What I like most is the familiarity I have with the program. I also enjoy that you can find classes and studios all over the world. The initial setup was easy, and I have recommended the software to a new studio in the area called Allfull Body Flow Pilates.

I don't like the amount of time I have to spend behind the scenes to fix some issues. The support from the agents could be better because some of them are not well trained, and I can solve the problems better than they can.

Mindbody offers user-friendly programming for my yoga studio.

MindBody has unbelievable reporting and analysis of our business. The Staff App is also the only one we've seen that has a calendar view and is intuitive and easy to use to enable our staff to respond quickly to our customers. The amount of settings and customisable options to set up the system are amazing and means that we can tailor the system to our business needs. Support is always attentive and respond quickly to our requests.

We use the system for both adults who book single classes themselves online, but then also for children after school activities which are booked on a term basis. We find it difficult to have customers book term bookings for family accounts with the current functionality. We see this is improving, but still some work to be done by MindBody on workshop/enrollment bookings. Also there aren't enough filters on the MindBody custom booking app currently to refine your search for those who offer a lot of classes daily.

Understanding our whole business business potential and revenue. Also breaking this down by booking type, by coach with the ability to export data extracts to slice and dice them. We love the new customer reports to keep on top of communication to enable better customer retention.

I love that I can get to what I want about three different ways. This feature is super helpful because I am not super tech savvy, and it makes it easy for me and my staff to find things quickly. Having a side menu bar, a top menu bar, and settings options really helps with navigating the software. We save so much time with Mindbody because we have everything in one place, including 13 years of comprehensive client history, which helps us stay in touch with our customer service. Mindbody's integration with ClassPass, our marketing suite, AI messenger, and our website enhances its value for us.

They are constantly improving. While that is a good thing, the layouts and interfaces are always changing. This tends to cause confusion, frustration of change for change sake and invites a lot of bugs into the day to day flow which eats at time calling to register and get them ironed out. I am not going to lie, it is a lot of work, but as is anything worth while. While user friendly it is grossly comprehensive and although we use a lot - we know we only use the tip of the iceberg.

We save so much time having 13 years of client history centralized, and being more in touch with customer service.