Mindbody Reviews

User Rating

4.5/5 (Based on 3,846 Ratings)

Rating Distribution

Excellent
72%
Very Good
13.9%
Average
4.2%
Poor
9%
Terrible
0.9%

User Sentiments

Excellent Customer Support, Ease of Booking, Comprehensive Business Management Tools, Robust Reporting Features

Frequent Software Glitches, Mobile App Limitations, Unintuitive User Interface, Inconsistent Calendar Syncing

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Review Summary

Users praise MINDBODY for its comprehensive suite of features, ease of use, and helpful customer support. It streamlines scheduling, payment processing, and client management, saving time and improving efficiency. Additionally, its robust reporting capabilities provide valuable insights into business performance. However, some users have experienced occasional technical glitches and have expressed concerns about the pricing structure. Overall, MINDBODY is a popular choice for businesses seeking a reliable and feature-rich software solution to manage their operations.

Pros

Comprehensive suite of tools for managing fitness businesses, including scheduling, payments, and marketing.
Easy to use and navigate, even for those with limited technical expertise.
Integrates with a wide range of other software and services, making it a versatile solution.

Cons

Can be expensive for small businesses or those with limited budgets.
Some users have reported issues with customer service and support.
Limited customization options may not suit the needs of all businesses.

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Reviews

Kiara Narro

November 10, 2026 Source: Trustpilot.com

Katherine Lopez explained everything to…

Katherine Lopez explained everything to me step by step. She was patient, kind, and very helpful. I highly recommend her, especially if you’re opening a studio!

Matt Griffith

November 10, 2026 Source: Trustpilot.com

Easy transition!

Josselin Marquez made the transition back to Mindbody after over 4 years easy. Much appreciated

Rebecca Chambers

November 10, 2026 Source: Trustpilot.com

Timely and informative training!

This training process has been timely and affective. We have been working with Roger Ayala and he has been great! He is very thorough and has taken the time to explain each area to us and has been timely with his follow up. Roger has great customer service.

customer

November 8, 2026 Source: Trustpilot.com

Great Representative!

The representative was very friendly, helpful and fixed the issue.

Ericka Edmundson

November 8, 2026 Source: Trustpilot.com

My experience with Juan Miranda was…

My experience with Juan Miranda was great! He is very patient and explained things so that I can understand the features and functionality of Booker.

Jessamyn Bryce

November 8, 2026 Source: Trustpilot.com

Brian Gichuki is great

Brian Gichuki is great! He is friendly, kind, and knowledgable about MIndbody. He is accomodating and available for questions not just during but after our sessions.
The recorded calls are fantastic for someone like me who isn't tech savvy. Having all of the information at hand is reassuring and much appreciated. Mindbody customer service is top-notch.

Frances Cater

November 8, 2026 Source: Trustpilot.com

Caroline Musyoki & Evan Lohmann did a…

Caroline Musyoki & Evan Lohmann did a great job with my on boarding with House of Estoria located in Dallas, Texas at the Statler Hotel. Customer service was amazing with both of them great communication skills and was able to give me solution solutions for the issues I was having.

Raff

November 6, 2026 Source: Trustpilot.com

Powerflex Gym - Mindbody Training with Ricardo

Ricardo is awesome; he answered all the questions I had and gave examples. I would love to have more training with him to get the full Minbody experience.

Alicia

November 5, 2026 Source: Trustpilot.com

Yasmeen was amazing

Yasmeen was amazing. She was so patient, so fixed every single one of my problems and is still following up with me on some small items. Couldn't say enough great things about her!

customer Natalie

November 5, 2026 Source: Trustpilot.com

Guillermo is always super helpful and…

Guillermo is always super helpful and very patient with me. Always helping me solve any issues I have with Mindbody settings. Thank you so much!

Mindbody Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Mindbody?

Review Summary

Pros

Cons

Kiara Narro

Matt Griffith

Rebecca Chambers

customer

Ericka Edmundson

Jessamyn Bryce

Frances Cater

Raff

Alicia

customer Natalie

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