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Melio Reviews

User Rating

4.3/5 (Based on 1,305 Ratings)

Rating Distribution

  • Excellent

    76.6%
  • Very Good

    7%
  • Average

    1.5%
  • Poor

    1.8%
  • Terrible

    13.1%

User Sentiments

Great Customer Service, Ease of Use, Quick Payment Processing, Seamless QuickBooks Integration

Delayed Payments, Lack of Phone Support, Inconsistent Payment Delivery, Account Verification Issues

Do You Use Melio?

Write a Review

Review Summary

Overall, Melio is a well-received online payment solution that simplifies business bill payments and streamlines financial operations. Users praise its user-friendly interface, seamless integration with accounting software, and time-saving features such as automatic bill reminders and scheduled payments. While some reviewers mention occasional glitches and customer service delays, the majority applaud Melio's efficiency, cost-effectiveness, and positive impact on their businesses.

Pros

  • Simple and intuitive interface, easy to navigate and use.
  • Streamlined payment process, allowing for quick and efficient payments to vendors and contractors.
  • Automated reconciliation features, reducing manual tasks and improving accuracy.
  • Integration with popular accounting software, facilitating seamless data transfer.

Cons

  • Reporting capabilities are limited, with some users expressing a desire for more comprehensive reporting options.
  • Occasional technical glitches and bugs reported by users, requiring customer support intervention.
  • Some users have experienced issues with integration with their accounting software, leading to data discrepancies.
  • Customer support responsiveness and resolution time can sometimes be slow, affecting user satisfaction.

AI-Generated from the text of User Reviews

Reviews
MH

Megan H

April 21, 2026 Source: G2.com
I can upload invoices, or even send auto invoices to the email address Super Easy to Use—My Favorite Payment System
What do you like best about Melio?
Super easy to use. I like it way better than any other payment system.
What do you dislike about Melio?
nothing, I like everything about melio payment systems.
What problems is Melio solving and how is that benefiting you?
everything.
Read more
AS

Ana S

April 7, 2026 Source: G2.com
Easy-to-Use Accounts Receivable Tool with Competitive Rates
What do you like best about Melio?
I use it primarily for account receivable. It offers competitive rates. Is easy to use. I use it several times a week to process invoice. I haven't used customer support in a while.
What do you dislike about Melio?
Some clients have issues using it because of the need to verify the bank accounts.
What problems is Melio solving and how is that benefiting you?
Ease of receiving the majority of direct deposit payments. Minimal interaction with the application.
Read more
M

Megan

March 31, 2026 Source: Trustpilot.com
They make it easy
It was an easy process to have something altered or fixed. No fuss just helpful!
Read more
HC

Henry Collins

March 30, 2026 Source: Trustpilot.com
Anthony guided me to the correct solution
Anthony corrected an incomplete solution offered by a colleague in a previous call. His work was quick, efficient, and professionally delivered.
Read more
JB

Johanna Brown

March 30, 2026 Source: Trustpilot.com
Stop Bill Payment
I sent an urgent email to support and it was answered promptly .
Read more
IP

Indya Price

March 30, 2026 Source: Trustpilot.com
Always Great Service
Quinn helped resolve my issue quickly.
Read more
JH

Jamison Horton

March 27, 2026 Source: Trustpilot.com
Quinn responded quickly and with the…
Quinn responded quickly and with the information I needed to get help.
Read more
S

Sarah

March 19, 2026 Source: Trustpilot.com
Sara was very helpful!
Sara was quick to respond, gave me great information and additional articles that would be helpful. Very satisfied with the help I received today!
Read more
T

Tegan

March 18, 2026 Source: Trustpilot.com
I called in needing assistance for bill pay…
I called in needing assistance for bill pay for my QuickBooks desktop. Lulu was extremely professional, helpful and polite. While we were unable to accomplish what we needed on the call, Lulu followed up very shortly after with written instruction that may help...and it did! Not only did she get me what I needed, she taught me something new! Thank you, Lulu!
Read more
M

Maria

March 18, 2026 Source: Trustpilot.com
Quinn
I would like to express my sincere appreciation for Quinn from the Melio Support Team. Quinn helped me resolve multiple issues with exceptional professionalism and care. He followed up promptly on every open task, provided clear guidance, and ensured that nothing fell through the cracks. His responsiveness, patience, and thorough support made a tremendous difference.
He delivered truly outstanding customer service, and I am very grateful for his assistance.
Read more

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