ManyChat Reviews

What do you like best about Manychat?I like how you can integrate Manychat with your social media account. Especially if you have some influence, you can automate certain processes like when a user comments asking for more information or details on your post. Managing these interactions becomes easier as I can create automations and trigger them depending on the workflow we use, which is very user-friendly for first-time users, beginners, and intermediate users. It really helps create workflows that follow specific instructions based on business needs. For example, if a user comments 'interested,' Manychat would trigger and send a DM to that user, maybe asking them to fill out a form to schedule a consultation with our business. Manychat also captures keywords and automatically sends users to the appropriate department depending on their requests, this was integrated with Claude API, which is valuable because we receive many requests on platforms like Instagram. If the request comes from a non-client, we automatically send a consultation link for them to have the initial free consultation with us.What do you dislike about Manychat?I think that sometimes, let's say, a user has a private profile and this specific user demonstrate an interest in our service and commented interested in our post. So in this case, Manychat's not able to automate that process as send a DM to the user because the profile is private. For some reason, this automatically makes a process inefficient. At first, I had a little bit difficulty understanding everything. Maybe we could have some Manychat could host some more webinars for intermediate advanced users.What problems is Manychat solving and how is that benefiting you?I use Manychat for client and prospect routing, capturing interest on Instagram and automatically sending users to the right department or a consultation link.

What do you like best about Manychat?used it with Facebook when running 5 day challenges - worked a treatWhat do you dislike about Manychat?The dev curve was sporadic - mainly because it was hard to keep up with changes in FB compliance and policies.What problems is Manychat solving and how is that benefiting you?We used it to communicate with registrants to a 5 day challenge, keep the attendance rate, progress rate and completion rates high

What do you like best about Manychat?I love how Manychat allows me to automate DMs to my Instagram followers, making my Instagram reels and carousels perform better in terms of views and comments. It's really easy to use, especially the duplicating feature, which lets me create automations in less than five minutes, saving me hours each week. I also appreciate how fast it lets me deliver landing pages or sales pages to people interested in my products, maintaining consistency across all my posts. The initial setup was very easy thanks to the templates they offer, and once I got used to it, duplicating past campaigns became a breeze.What do you dislike about Manychat?I'm not sure. I honestly don't see any issues with Manychatchat at all.What problems is Manychat solving and how is that benefiting you?I use Manychat to automate DMs on Instagram, boosting my reels and carousels. It saves me from manually responding to DMs and lets me quickly deliver landing and sales pages. It's easy to duplicate automations, saving me hours weekly and creating post consistency.

What do you like best about Manychat?It makes it easy to build structured Messenger and Instagram flows that qualify leads, deliver information instantly, and guide users toward conversion, without requiring advanced technical skills.What do you dislike about Manychat?While the visual builder is intuitive at the beginning, larger funnels with multiple branches can become harder to manage and optimizeRecommendations to others considering Manychat?the problem of delayed responses and unstructured social media lead management. What problems is Manychat solving and how is that benefiting you?On platforms like Messenger and Instagram, prospects expect instant replies.

What do you like best about Manychat?I really like how easy it is to build and manage automation with Manychat without heavy technical effort. It allows us to scale conversations quickly, maintain consistent messaging, and respond faster while keeping interactions personalized. The initial setup was straightforward and easy to follow, and basic configurations and flows can be set up quickly with minimal technical effort.What do you dislike about Manychat?Some advanced use cases require more technical configuration than expected, and managing complex flows can become harder to maintain as they scale. Additionally, better analytics and clearer visibility into conversation performance would further improve optimization and decision-making.What problems is Manychat solving and how is that benefiting you?We use Manychat to automate and manage conversational workflows, handling inbound conversations at scale. It reduces manual work, improves response times, ensures consistent messaging, and lets our team focus on more complex conversations.