ManyChat Reviews

User Rating

3.2/5 (Based on 185 Ratings)

Rating Distribution

Excellent
47%
Very Good
4.9%
Average
3.8%
Poor
4.9%
Terrible
39.5%

User Sentiments

Ease of Use, Extensive Integrations, Effective Automation, Comprehensive Features

Limited Customization Options, Occasional Technical Issues, Facebook Dependency, Lack of Multi-language Support

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Review Summary

Overall, users appreciate ManyChat's ease of use, customer support, and automation capabilities. They find it user-friendly, even for beginners, and praise its drag-and-drop interface and intuitive design. The platform's customer support is responsive and helpful, and users value their quick resolution of issues. ManyChat's automation features are also well-received, enabling businesses to streamline their communication and marketing efforts. However, some users have encountered occasional bugs and glitches, and a few have expressed concerns about the platform's pricing.

Pros

Easy to use, userfriendly chatbot platform.
Comprehensive range of features and customizable options.
Robust API and integration capabilities.

Cons

Limited reporting and analytics capabilities.
Some users experience occasional connectivity issues.
Steep learning curve for advanced features.

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Reviews

Frances Reneè

January 4, 2026 Source: Trustpilot.com

Cool Control

I love how we are able to take control of our Magazine page. Now comment, questions, key words, become inquiries. This allows us to sift through on lookers and serious business.

Tazzi Lewis

December 1, 2025 Source: Trustpilot.com

I absolutely love Manychat

I absolutely love Manychat! I remember when I started how much I was growing on social media and my engagement was blowing up✨ 🔥 Highly recommend for all creators around social media! It’s incredible 👏🏻

Lorena Michelle

October 30, 2025 Source: Trustpilot.com

It’s truly incredible!

ingrid limpens

October 28, 2025 Source: Trustpilot.com

I loved the customer's service.

I loved the customer's service.

I only used the tool for 1 o 2 months, for basic help. I believe I could have made a better use of it. However, when I canceled the suscription, customer's service was very helpful and did even reimburse my automatic payment. If one day I want to use such a service again, I would definitely subscribe to Manychat.

Heidi Elvira

October 27, 2025 Source: Trustpilot.com

Love it so much

Love it so much! It helps my business grow and I save so much time!

Bryan

October 24, 2025 Source: Trustpilot.com

Building my busiy

I’ve been using Manychat a lot recently and absolutely love it! These tools have helped scale my business and make real conversions! I really appreciate what Manychat is doing!

Scott T

October 24, 2025 Source: Trustpilot.com

I haven’t used the service but their Summit was fantastic!

I haven’t used the service but just attended their Instagram summit. It was fantastic. They had speakers like Zach King. All of the advice was amazing.

Sara

September 18, 2025 Source: Trustpilot.com

I had an amazing experience truly so…

I had an amazing experience truly so happy

Cathlen Roldan

September 14, 2025 Source: Trustpilot.com

I like it

I like it because the many chat us giving a questin

Dejan Majkić

September 9, 2025 Source: Trustpilot.com

Five stars – it has truly transformed how I do business!

ManyChat has been an absolute game-changer for my business!
It's intuitive drag-and-drop flow builder makes creating engaging chatbots incredibly easy. The automation features are powerful, allowing for seamless lead nurturing, instant support, and effective campaigns. I especially appreciate the ability to segment audiences and personalize interactions, which has significantly improved my communication strategy. ManyChat is a platform that empowers genuine connections and consistently exceeds expectations.