Home/Hotel Management Software/Maestro PMS
Updated on: October 21, 2021

What is Maestro PMS ?

Maestro PMS - Hotel Management Software
89% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Maestro PMS

Property management software
(35 Ratings) Write Review

Maestro PMS is a property management system designed to assist independent full-service hotels, resorts, conference centers, and multi-property groups with the core business operations. Spanning key areas across Front Office PMS for full guest service management with group billing and handling, Maestro modules also cover specialist spa and activities, condo/timeshare, sales and catering management, plus POS support for retail and fine dining applications. Dynamic yield management adds automated control over setting competitive room rates, while GDS/OTA integration expands web exposure further by connecting into third-party travel portals and online travel agencies.

Maestro PMS Features Show All Features

Maestro PMS Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Individuals Large Enterprises Medium Business Small Business
API Location / Phone Number Markham, Canada / 1-888-667-8488
Deployment SaaS/Web/Cloud Installed - Windows Installed - Mac Category Hotel Management Software

Maestro PMS Pricing

Pricing ModelQuotation Based
Maestro PMS
Custom

Features

  • Multiple Property Management
  • Cloud Hosted or On-Premise
  • Front Office
  • Sales & Catering
  • Spa & Activities
  • Booking Engine
  • Mobile Guest Engagement
  • Mobile Operations
  • Analytics Data mining
  • Membership
  • Retail POS

Disclaimer: The pricing details were last updated on 04/06/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Maestro PMS pricing.

Maestro PMS FAQs

Maestro PMS is Hotel Management Software. Maestro PMS offers the following functionalities:

  • Catering
  • Employee Management
  • Front Office Management
  • GDS / OTA Integration
  • Hotel Group Management
  • Guest Experience (GEM)
  • Housekeeping Management
  • Maintenance Management
  • Marketing Management
  • Multi-Property
  • Online Hotel Booking
  • Point of Sale (POS)
  • Reviews Management

Learn more about Maestro PMS features.

Yes, Maestro PMS provides API.

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Maestro PMS Reviews

OVERALL RATING
3.6
Based on 35 Rating(s)
Rating Distribution
  • 16.7 %
  • 41.7 %
  • 16.7 %
  • 8.3 %
  • 16.7 %
SHARE YOUR EXPERIENCE Write a Review
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James W
James WSource : g2crowd.com
(Reviewed on 31 October 2019) "Maestro PMS. "

What do you like best?

Maestro PMS is super simple to learn and use. Once I got the operations down it was quick and easy to set up reservations for our guests. I'm so glad we use this program. I am impressed with the level of support we receive and the speed in which the support is delivered.

What do you dislike?

Trying to figure out the best way to do some things can be difficult and certain things that are seemingly simple are often a lot more complicated than they should be.

Recommendations to others considering the product:

This software really does well in hospitality management and I highly recommend it.

What problems are you solving with the product? What benefits have you realized?

This system has enabled us put all our events and track bookings. It has also enabled us keep records of events and those for bookings.

...more
User in Hospitality
User in HospitalitySource : g2crowd.com
(Reviewed on 30 July 2018) "Great PMS for multiple properties "

What do you like best?

I love how notes are integrated easily.

What do you dislike?

You cannot open multiple windows. Small print

What problems are you solving with the product? What benefits have you realized?

Good for more modern hotels looking to have a more simple overview of where everything used for front office is located

...more
Sarah H
Sarah HSource : g2crowd.com
(Reviewed on 13 August 2018) "Utilitarian but it gets the job done"

What do you like best?

It works, which is more than can be said for the majority of the software used in my role

What do you dislike?

Interface is a little boring but that's not that important

Recommendations to others considering the product:

Definitely worth investing in.

What problems are you solving with the product? What benefits have you realized?

Property management for rental homes

...more
Lacy H
Lacy HSource : g2crowd.com
(Reviewed on 04 August 2018) "Maestro PMS"

What do you like best?

Maestro PMS helps with real-time and direct website booking and the control of rates and availability

What do you dislike?

Rates and availability sometime lags and isn’t always in real time

What problems are you solving with the product? What benefits have you realized?

Easy and direct booking driving traffic to website

...more
User in Hospitality
User in HospitalitySource : g2crowd.com
(Reviewed on 21 July 2018) "Easy once you get the hang of it"

What do you like best?

Maestro is an incredibly thorough system. Each action involves plenty of prompts, making it difficult to make mistakes. This is especially nice if you are a beginner. My first experience with any sort of property management system was with Maestro, and I will say I learned a ton.

What do you dislike?

That being said, once you've used the system for awhile, the prompts get a bit irritating. The system is almost too thorough and it slows down checkins, checkouts, transactions, etc. I also wish that when inserting notes into reservations, there's some sort of automatic timestamp/signature of the one leaving the comment.

Recommendations to others considering the product:

Learning this system will take time, but once you get the hang of it, you'll appreciate all the features it has to offer.

What problems are you solving with the product? What benefits have you realized?

Maestro's thoroughness makes it easy to avoid errors. In the instance of an error, it's easy to retrace steps to figure out what went wrong and how to fix it.

...more
Administrator in Hospitality
Administrator in HospitalitySource : g2crowd.com
(Reviewed on 13 July 2018) "Does the job"

What do you like best?

Has great support, very diverse and in depth.

What do you dislike?

Not so user friendly. Sometimes difficult to train new users.

What problems are you solving with the product? What benefits have you realized?

It serves as our main PMS

...more
User in Hospitality
User in HospitalitySource : g2crowd.com
(Reviewed on 21 July 2018) "Sales and Catering - Overall Easy to Use and full functionality!"

What do you like best?

I like the fact that it works all-round great for events and sales at the hotel property I work at. Great flow and ease of use once you know the program. You can input all of your own food and beverage requirements, setup, special items like linens, and fees. Contracts, Invoicing and BEO's easily used. Accounting and being able to put through payments directly in the program.

What do you dislike?

There is no dedicated print-out calendar to give to our team.

Recommendations to others considering the product:

Go for it!

What problems are you solving with the product? What benefits have you realized?

Sales and Catering of Meetings and Events. The ease of use in day-to-day work is greatly improved. We looked to see if there was a better program out there, and we couldn't find something. The costs of the program is great, and can't be beat by other software.

...more
Kristen F
Kristen FSource : g2crowd.com
(Reviewed on 18 November 2018) "Attendent "

What do you like best?

I found the software easy to use and it made sense.

What do you dislike?

It took a bit to learn and at times was confusing but once I was passed the learning curve I had few issues

What problems are you solving with the product? What benefits have you realized?

Scheduling and keeping track of activities

...more
Kelleyann M
Kelleyann MSource : g2crowd.com
(Reviewed on 18 June 2018) "Upgrade but still could improve"

What do you like best?

I like that the system accepts reservations correctly without having to reset the server.

What do you dislike?

Still very slower, especially when assigning a room

Recommendations to others considering the product:

Further updates to prevent lagging and maestro system termination errors

What problems are you solving with the product? What benefits have you realized?

Smoother night audit process

...more
Administrator in Government Administration
Administrator in Government AdministrationSource : g2crowd.com
(Reviewed on 30 July 2018) "Outdated software"

What do you like best?

Simple interface; ability to manually adjust folios

What do you dislike?

Too many features that cannot be disabled; program glitches; I do not have the ability to make certain changes without having support perform them; random errors that support could not assist with fixing; too many pop up windows for simple processes.

What problems are you solving with the product? What benefits have you realized?

Useful for day to day processes, but we end up using Excel instead of the software for ease of certain processes

...more
Read All Reviews

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