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Kochava Reviews

User Rating

4.3/5 (Based on 181 Ratings)

Rating Distribution

  • Excellent

    48.1%
  • Very Good

    38.1%
  • Average

    9.9%
  • Poor

    2.8%
  • Terrible

    1.1%

User Sentiments

Excellent Customer Service, Robust Mobile Attribution, Easy to Use Interface, Extensive Integrations

Convoluted Setup Process, OutDated User Interface, Inconsistent Data Accuracy, Limited Reporting Functionality

Do You Use Kochava?

Write a Review

Review Summary

Overall, reviewers acknowledge Kochava's robust measurement and attribution capabilities, praising its accurate data and customizable dashboards. They also appreciate the user-friendly interface and the quick implementation process. However, some users express concerns regarding the pricing structure, finding it relatively expensive compared to competitors. Additionally, a few reviewers mention occasional glitches and bugs, suggesting the need for improved stability and reliability.

Pros

  • Detailed customer analytics and reporting: Offers robust insights into customer behavior, engagement, and preferences.
  • Seamless integration with various data sources: Connects with numerous marketing platforms and ad networks, enabling comprehensive data analysis.
  • Advanced attribution modeling: Provides accurate measurement of marketing campaign effectiveness and ROI.
  • Robust audience segmentation and targeting: Allows marketers to create highly targeted segments and deliver personalized campaigns.

Cons

  • Steep learning curve: The platform's complexity may require a significant investment in training and onboarding.
  • Limited selfservice capabilities: Some users may find the platform's interface less intuitive and require assistance from customer support.
  • Potential data privacy concerns: The platform's extensive data collection may raise concerns regarding user privacy and data security.
  • High cost: The platform's pricing may be prohibitive for some businesses, particularly small and mediumsized enterprises.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

June 3, 2024 Source: G2crowd.com
"Kochava provides deep level data insights"

What do you like best about Kochava?

In Kochava we can create custom sements which helps us idetify the exact data we are looking for and with multple filters.

This gives a way forward and help in decision making

Also it is easy to integrate with multiple tools.

What do you dislike about Kochava?

Its not really a dislike but sometimes it is a bit difficult to understand the data flow because I fee l the graphical representation could be better than the current one.

What problems is Kochava solving and how is that benefiting you?

Kochava helps in idetifying the data based on the targetings we have selecetd in any of our DSP. Like we are using multiple strategy (Aiifnity, In-Market, Custom audiences, Device level breakdown) so kochava helps us by providing data at creative level which we can lookup with our raw data and get the exact insight on what should be done in campaigns.

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AU

Anonymous User

May 28, 2024 Source: G2crowd.com
"Unlocking the Power of Data with Kochava - best in class mobile attribution partner"

What do you like best about Kochava?

Kochava offers robust analytics that provide deep insights into user behavior, campaign performance, and ROI across various marketing channels. It allows for seamless tracking of user interactions across multiple platforms and devices, providing a holistic view of the customer journey.

Kochava has a sophisticated attribution modeling which helps our businesses accurately attribute conversions to the appropriate marketing touchpoints, enabling them to optimize their marketing strategies effectively.

Kochava has fraud detection algorithms and real-time monitoring capabilities, and helps our businesses combat ad fraud and ensure the integrity of their marketing campaigns. Kochava is known for its excellent customer support, Kochava provides timely assistance and resources to help our business to maximize the value of their platform investment. Kochava integrates neatly with all major platforms and is willing to create additional integrations with smaller partners

What do you dislike about Kochava?

Sometimes Kochava's UX can be difficult to navigate and important features are hidden 2 or 3 level below in extra options / not clearly labelled. This can be done much more prevelant.

Also the loading time of reports can be annoying - if you are not that well versed in SQL

Recommendations to others considering Kochava:

Have someone in each of your team who knows SQL to fully leverage kochava. You have a huge breadth of data at your fingertips, you just need to use it. Also be aware that data rentention is not indefinite, due to the sheer size of data.

What problems is Kochava solving and how is that benefiting you?

Mobile Attribution

Ad Fraud prevention / detection

Data fragmentation (consolidate scattered data cross various platforms/devices)

Cost integration

Steering marketing campaigns

Internal attribution

Smartlinking / deeplinking

MAU / DAU analysis

Push Notifications

In App Event Tracking for Android / iOS and Samsung Galaxy Apps

To sum up: Kochava is addressing critical challenges in marketing analytics and attribution, and provides tools, insights, and capabilities they need to make data-driven decisions, optimize marketing strategies, and achieve business objectives more effectively.

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VV

Vanesa V. V

December 1, 2023 Source: G2crowd.com
"Amazing Tool to Aid your Business Analytics and Marketing Campaings"

What do you like best about Kochava?

I work closely with the tecnnical teams in our company implementing development tools integrating Kochava. I've always have great help from the customer support team, the dashboard available for diferent configurations is very easy to use, we can interact easy with the other teams in our company using other aspects of the many available tools.

What do you dislike about Kochava?

I have not found anything that I can complain about Kochava

What problems is Kochava solving and how is that benefiting you?

- We can easily give our cuestomers links with specific attribution to acces the features of our mobile app

- We can use all the data provided by kochava of how our users access and use the different parts of our mobile app for the desition making and the improvement of our lifecyle

- We can make informed desitions for marketing campaigns to adress both weakeneses and streghts

Read more
DA

Dulce A

November 30, 2023 Source: G2crowd.com
"Great customer service and assistance on the use"

What do you like best about Kochava?

Very friendly platform and excellent customer service team

What do you dislike about Kochava?

That they don't have local team (Central America)

What problems is Kochava solving and how is that benefiting you?

It's giving us important information for tracking our mobile app installs

Read more
AU

Anonymous User

November 30, 2023 Source: G2crowd.com
"Amazing Platform"

What do you like best about Kochava?

Kochava stands out for its comprehensive approach to mobile attribution and analytics. What I appreciate most is its robust and user-friendly platform, providing in-depth insights into user behavior, campaign performance, and ROI across various marketing channels.

What do you dislike about Kochava?

While Kochava offers a powerful suite of tools for mobile attribution and analytics, there are a few areas where improvement could enhance the user experience. One aspect that could be refined is the learning curve for new users. The platform's depth and breadth of functionalities might initially be overwhelming for beginners, requiring a steeper learning curve to fully harness its capabilities.

What problems is Kochava solving and how is that benefiting you?

Kochava plays a pivotal role in solving several critical challenges within the realm of mobile marketing and attribution. Firstly, it addresses the issue of accurately attributing conversions and user actions across various marketing channels.

Read more
MF

Mark F

March 14, 2023 Source: G2crowd.com
"The Best MMP"

What do you like best about Kochava?

It makes atteibution crystal clear and gives you all beed to make decisons. In addition the staff is like havig a partner.

What do you dislike about Kochava?

The ui is a little outdated but getring better

What problems is Kochava solving and how is that benefiting you?

It helped me cut out fraud which allowed me to put our ad dollars to better use.

Read more
VP

Vishal Kumar P

November 28, 2022 Source: G2crowd.com
"Kochava Review By Vishal"

What do you like best about Kochava?

The way to log the events is good. Data segregation is proper. I have always compared it with other tools in the market and found the presentation is smooth. It eases the time taken to train the team members for using the tool.

What do you dislike about Kochava?

User experience can be made better in terms of visibility. Sometimes I think a short tour for user experience will be good to have as a flagship feature.

What problems is Kochava solving and how is that benefiting you?

Understanding user behavior and getting count of fixes can be done for my customers. Controlling the user data and learning out of it gives me confidence to improve the quality of my products. Again the reporting metrics are showing the way u]you can handle all abrupt situation for the product.

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CR

Cody R

August 17, 2020 Source: G2crowd.com
"Intuitive, yet sophisticated"

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AU

Anonymous User

July 7, 2020 Source: G2crowd.com
"Great product! Highly recommended!"

What do you like best about Kochava?

Kochava was easy to set up and easy to use. it integrates with SSO.

What do you dislike about Kochava?

Support is very hit or miss. They had a hard time communicating properly and resolve issues in a timely manner.

Recommendations to others considering Kochava:

Well worth it

What problems is Kochava solving and how is that benefiting you?

Kochava provides great mobile device analytics and data

Read more
AS

Administrator in Information Technology and Services

July 7, 2020 Source: G2crowd.com
"Great product! Highly recommended!"

What do you like best?

Kochava was easy to set up and easy to use. it integrates with SSO.

What do you dislike?

Support is very hit or miss. They had a hard time communicating properly and resolve issues in a timely manner.

Recommendations to others considering the product:

Well worth it

What problems are you solving with the product? What benefits have you realized?

Kochava provides great mobile device analytics and data

Read more

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