Juphy Reviews

User Rating

5/5 (Based on 102 Ratings)

Rating Distribution

Excellent
96.1%
Very Good
3.9%
Average
0%
Poor
0%
Terrible
0%

User Sentiments

Centralized Social Inbox, Ease of Use, Time Saving, Improved Team Collaboration

Limited Integrations, Lack of Mobile App, UI/UX Improvements Needed, Slow Feature Development

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Review Summary

Juphy users praise its user-friendly interface, ease of use, and time-saving capabilities. They appreciate the platform's ability to streamline processes and facilitate efficient teamwork. Many reviewers highlight Juphy's excellent customer support, commending the team's responsiveness and willingness to assist users. However, some users mention occasional glitches and bugs that require improvement. Additionally, a few reviewers express concerns about pricing, suggesting that it may be a deterrent for some potential customers.

Pros

Streamlined digital inspection process: Juphy simplifies inspections, allowing users to conduct them efficiently and accurately.
Enhanced data collection: Juphy's mobile app enables inspectors to capture detailed data, ensuring thorough and organized inspections.

Cons

App performance issues: Some users have reported occasional performance issues with the Juphy mobile app, impacting the user experience.
Steep learning curve: While Juphy is generally userfriendly, some users have mentioned that the initial learning curve can be steep, especially for less techsavvy individuals.

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Reviews

Verified User in Marketing and Advertising

March 17, 2026 Source: G2.com

A Huge Time-Saver for Social Media Support and Lead Generation

What do you like best about Juphy?Having a single interface to respond to everyone coming in from different social media channels, without needing to switch back and forth all the time, is a huge time-saver. It really simplifies both customer support and lead generation.What do you dislike about Juphy?At the moment, there’s honestly nothing negative I can point out about Juphy. The platform delivers on what it promises and does it very well. I’m also looking forward to seeing how the product continues to evolve, especially as AI is incorporated into the mix.What problems is Juphy solving and how is that benefiting you?We advertise and promote products and services across multiple social media channels. Before Juphy, we had to constantly check each channel to keep up and respond to incoming enquiries from users and potential buyers. Now, with Juphy, we can monitor everything from a single interface, which allows me to take action immediately without delays. This level of service creates a very positive experience for my audience because they receive answers almost in real time, and my brand benefits massively as well. Overall, Juphy saves time and makes communication across multiple social media channels much simpler.

Colin D

June 17, 2024 Source: G2.com

"Awesome platform that makes communicating with clients and followers so much easier!!"

What do you like best about Juphy?

I love that you can quickly filter for results, whether that be on one platform or all platforms. Finding questions that have been asked by my followers has never been easier!

What do you dislike about Juphy?

Not much to dislike here. The product has continued to be improved since I bought it. Very impressed.

What problems is Juphy solving and how is that benefiting you?

Juphy makes communicating with my followers easier than using the native platform itself. I have saved so much time and provided better responses to my customers thanks to Juphy

Colin D

June 17, 2024 Source: G2.com

I have saved so much time and provided better responses to my customers thanks to Juphy Awesome platform that makes communicating with clients and followers so much easier!!

What do you like best about Juphy?I love that you can quickly filter for results, whether that be on one platform or all platforms. Finding questions that have been asked by my followers has never been easier!What do you dislike about Juphy?Not much to dislike here. The product has continued to be improved since I bought it. Very impressed.What problems is Juphy solving and how is that benefiting you?Juphy makes communicating with my followers easier than using the native platform itself.

Shoan S

November 20, 2023 Source: G2.com

"Makes connecting with potential prospects easier"

What do you like best about Juphy?

Connecting with our community is the most important factor of conversion. We have a long spin sales process and our clients come from all angles. Juphy makes it possible to communicate with out prospects faster, which in turn speeds up the sales process.

What do you dislike about Juphy?

Juphy is not fully integrated with all platforms and we still have to navigate to certain 3rd party platforms.

What problems is Juphy solving and how is that benefiting you?

Our sales and customer service departments are more focused and deliver a better response time.

Lillian C

October 25, 2023 Source: G2.com

"Suitable Tool For Social Media"

What do you like best about Juphy?

The fact that all social medias are in one platform

What do you dislike about Juphy?

Nothing at the moment as I am able to have all social media accounts in one platform

What problems is Juphy solving and how is that benefiting you?

Being able to have IG DM on a social media tool as well as have all social media accounts in one tool which makes it easy to respond to customers

Amit D

October 7, 2023 Source: G2.com

"Essential for Social Inbox Listening"

What do you like best about Juphy?

Juphy is absolutely an essential tool if you would like a centralised inbox for all your social channels.

The UX & UI is very friendly and intuitive and I love the simplicity of it.

What do you dislike about Juphy?

There are a few integrations such as Facebook Groups, Instagram DM's, Gmail etc that are needed but they are already on the roadmap and being worked on. So basically nothing much to dislike this amazing app :)

Recommendations to others considering Juphy:

This one's a no-brainer! Go for it :)

What problems is Juphy solving and how is that benefiting you?

The biggest benefit is of having one centralised inbox for all things email and social. Juphy helps a lot with that :)

Sachin S

June 16, 2023 Source: G2.com

"Awesome implementation for a much required marketing function"

What do you like best about Juphy?

It gives me a One-shot view of all the social channels and the responses by the community. It helps me understand how my social media posting and campaigns are doing by looking at it in a single view.

What do you dislike about Juphy?

Twitter still needs to be improved. I see all my posts end up in the inbox. I hope this issue gets resolved.

What problems is Juphy solving and how is that benefiting you?

I save a lot of time by getting to look at all the social responses in one window. It helps me save time for my social team and me. Juphy is a great productivity tool that helps to increase marketing outputs.

Erhan T

June 9, 2023 Source: G2.com

"Customer support in different channels on one screen"

What do you like best about Juphy?

Using all of our brand's social media accounts together really adds speed to us.

What do you dislike about Juphy?

A few features are missing. It would be nice if it had email integration

Recommendations to others considering Juphy:

We want use to email client on Juphy

What problems is Juphy solving and how is that benefiting you?

We manage our social media accounts from a single screen. It is very nice to manage all accounts from a screen connected to the same place instead of opening and managing different accounts one by one.

Lucio F

March 18, 2023 Source: G2.com

"Great tool. Very simple and easy to use."

What do you like best about Juphy?

I work alone, and I used to spend a lot of time answering my users on different platforms (Facebook, Twitter, YouTube, Google Play, etc.). Juphy helped me by centralizing support for my users in one

place.

So far, it's been the only platform I've found that integrates with Google Play to respond to Android user feedback.

What do you dislike about Juphy?

It would be great to be able to change the platform language. I would love to use it in Brazilian Portuguese.

What problems is Juphy solving and how is that benefiting you?

It helps me centralize my users' support in a single tool. Mostly Google Play Store users.

Anonymous User

September 2, 2022 Source: G2.com

"Everything you need to manage all your social platforms"

What do you like best about Juphy?

Our team love the fact that all the social activities are listed on one page, saves so much time. We have a global view of every comments posted on our platforms and it takes very little time to answer them all. Huge time saving!

What do you dislike about Juphy?

The interface user friendliness could be improved, but i am being picky.

What problems is Juphy solving and how is that benefiting you?

Juphy is helping us stay on top of our social platform activities to ensure all are responded. It also help us streamline our new employee training by having ONE platform that does it all.

Juphy Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Juphy?

Review Summary

Pros

Cons

Verified User in Marketing and Advertising

Colin D

Colin D

Shoan S

Lillian C

Amit D

Sachin S

Erhan T

Lucio F

Anonymous User

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