Jimdo Reviews

User Rating

4.1/5 (Based on 1,728 Ratings)

Rating Distribution

Excellent
70.1%
Very Good
6.4%
Average
1.2%
Poor
2.5%
Terrible
19.7%

User Sentiments

Ease of Use, Fast Customer Support, Helpful Support Staff, Professional Designs

Cancellation Policy, Limited Customization Options, Email Issues, Domain Setup Issues

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Review Summary

Users praise Jimdo's user-friendly interface and ease of use, making it suitable for individuals and small businesses with limited technical expertise. It offers a variety of customizable templates and design options, allowing users to create professional-looking websites without coding knowledge. Jimdo's drag-and-drop functionality and intuitive editor simplify the website building process, making it accessible to users of all skill levels. Additionally, Jimdo's e-commerce features, such as online stores and payment processing integrations, enable users to easily set up and manage online businesses.

Pros

Userfriendly interface and intuitive draganddrop editor.
Wide range of professionally designed templates to choose from.
Seamless integration with social media platforms.
Affordable pricing plans for both personal and business use.

Cons

Limited ecommerce functionality compared to other platforms.
Lacks advanced features like custom coding and plugins.
May not be suitable for large or complex websites.
Limited customer support options, especially for free users.

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Reviews

Kimberly Sillito-Schmidt

December 25, 2025 Source: Trustpilot.com

Love this APP!

Having a great time setting up my new “FREE” website!!

Wb

December 7, 2025 Source: Trustpilot.com

Excellent communication with Jimdo

Excellent communication. Not expensive. Good site.

Patrick Brogan

November 11, 2025 Source: Trustpilot.com

Quick response

Quick response , solved directly

JUAN

November 8, 2025 Source: Trustpilot.com

Great job

Great job, thanks a lot for your help!!!!

KDMEVENT

October 13, 2025 Source: Trustpilot.com

Great Service

Linda Q

October 13, 2025 Source: Trustpilot.com

Reliable website builder

Reliable website builder, very good customer support. I just switched after 10 years of using a different provider and so far I am super happy with the product, the way I can build my website (even from tablet and mobile, which previously I could not do). I highly recommend!

Anja Perron

October 10, 2025 Source: Trustpilot.com

I have recommended Jimdo to many…

I have recommended Jimdo to many people. I have had my websites with Jimdo for years and I am totally satisfied!

Everything works perfectly, the website is easy to set up, and whenever I had a question, I received a response within a short time. In addition, the help I received was really helpful and provided me with exactly what I needed.

I also find the company to be very lively and creative. In the newsletter, I always see what exciting inspiration they share with us. Thank you very much for your great work!

carine bouvard

September 15, 2025 Source: Trustpilot.com

Great!

A platform that stands out for its responsiveness: responses are quick, clear and tailored to our needs.I particularly appreciate their ability to get back to us with improvements,which shows genuine consideration for their users.A great experience that I would recommend without hesitation.

customer

August 15, 2025 Source: Trustpilot.com

They provided excellent service when I…

They provided excellent service when I needed their help.

nabil nahad

August 11, 2025 Source: Trustpilot.com

Was really amazing to get help from…

Was really amazing to get help from support team. It is only recommended.