Jimdo Reviews

User Rating

4.3/5 (Based on 1,810 Ratings)

Rating Distribution

Excellent
75.6%
Very Good
1.4%
Average
2.8%
Poor
19.7%
Terrible
0.4%

User Sentiments

Ease of Use, Fast Customer Support, Helpful Support Staff, Professional Designs

Cancellation Policy, Limited Customization Options, Email Issues, Domain Setup Issues

Do You Use Jimdo?

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Review Summary

Users praise Jimdo's user-friendly interface and ease of use, making it suitable for individuals and small businesses with limited technical expertise. It offers a variety of customizable templates and design options, allowing users to create professional-looking websites without coding knowledge. Jimdo's drag-and-drop functionality and intuitive editor simplify the website building process, making it accessible to users of all skill levels. Additionally, Jimdo's e-commerce features, such as online stores and payment processing integrations, enable users to easily set up and manage online businesses.

Pros

Userfriendly interface and intuitive draganddrop editor.
Wide range of professionally designed templates to choose from.
Seamless integration with social media platforms.
Affordable pricing plans for both personal and business use.

Cons

Limited ecommerce functionality compared to other platforms.
Lacks advanced features like custom coding and plugins.
May not be suitable for large or complex websites.
Limited customer support options, especially for free users.

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Reviews

TOBINKARICHERFINEART

February 28, 2026 Source: Trustpilot.com

Images (thumbnals) were not

Images (thumbnals) were not - clicking up - / enlarging when clicked. The issue has been resolved. It seems to have resplved iself(?) The next day it was back to normal. One issue is that on most of the images of painting that I add to Jimdo, I also include via the -list- setting- title, dimensions, price etc. which is senn when the thumbnail is clicked on. It used to be that this information would appear at the bottom of the image in -white- type- making it very east to view the information. Currently and for no apparent reason, if the information appears at all, it is at the top of the image in black type, making it very difficult to see. Jimdo is great and continues to be so. Thank you.
Tobin Karicher

fissacamontrouge.fr

February 22, 2026 Source: Trustpilot.com

Quick response

Quick response. Great service.

Hans

February 20, 2026 Source: Trustpilot.com

Friendly, helpful and fast

Always when I have a problem with my Jimdo website and sending an inquiry to the Jimdo-team I get a very fast answer and solution for my problem. The team is always fast and very friendly and helpful.

Trish King

February 19, 2026 Source: Trustpilot.com

Jimdo is the best!

Jimdo has always been prompt and helpful when I have had an issue, including in the last case. I'm very pleased to have chosen them

Pascale-Julie Robinson

February 2, 2026 Source: Trustpilot.com

Efficient service

Joana Maso

February 2, 2026 Source: Trustpilot.com

Great experience with Jimdo

Jimdo is very easy and intuitive to use, even for people with no experience in web design. The platform is clear, simple, and allows you to create a professional-looking website without technical knowledge. I’ve found it very practical and user-friendly, and I would definitely recommend it.

Andrey

January 27, 2026 Source: Trustpilot.com

Quick and correct response to my…

Quick and correct response to my request.

Admin

January 19, 2026 Source: Trustpilot.com

In an extreme situation

In an extreme situation, he reacted professionally.

Claudia

January 8, 2026 Source: Trustpilot.com

Hendrik was fantastic

Hendrik was fantastic! Thanks for your help!

Kimberly Sillito-Schmidt

December 25, 2025 Source: Trustpilot.com

Love this APP!

Having a great time setting up my new “FREE” website!!