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iubenda Reviews

User Rating

4.3/5 (Based on 287 Ratings)

Rating Distribution

  • Excellent

    75.6%
  • Very Good

    3.1%
  • Average

    3.5%
  • Poor

    12.5%
  • Terrible

    5.2%

User Sentiments

Excellent Customer Support, Comprehensive GDPR Compliance Solutions, User-Friendly Interface, Regular Updates and Legal Accuracy

Complex Integration for Multilingual Websites, Occasional Inconsistent Customer Service Response Times, Limited Customization Options for Advanced Users, Confusing Free Version Limitations

Do You Use iubenda?

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Review Summary

Overall, users have mixed opinions about the product. While some users praised its ease of use, helpful customer support, compliance with various regulations, and affordability for small businesses, others expressed concerns regarding its complexity, occasional technical glitches, lack of certain features, and limited customization options. Some users also mentioned the need for improved user interface and better integration with other platforms.

Pros

  • Userfriendly interface and intuitive dashboard for easy setup and management of privacy policies.
  • Provides peace of mind with regular updates and compliance checks to stay current with changing regulations.

Cons

  • Customer support can be slow to respond and sometimes provides incomplete or inaccurate information.
  • Limited customization options for advanced users who need more granular control over their privacy policies.

AI-Generated from the text of User Reviews

Reviews
WE

Webempresa E

October 30, 2026 Source: G2.com
Una solución completa para gestionar la privacidad y la protección de datos.
What do you like best about iubenda?We especially like that iubenda brings together tools on a single platform to manage different legal aspects of a website, such as privacy policies, cookie policies, and user consent. It is a very practical solution that allows addressing these needs from a single place. We also highlight the variety of configuration options and the possibility of adapting the solutions to different types of businesses and digital projects. As a company that knows and markets its services, we value being able to recommend such a comprehensive tool that meets the usual needs of our clients.What do you dislike about iubenda?Our experience with iubenda is very positive. We especially value the variety of solutions it offers and the ability to find tools for different needs related to privacy and legal compliance of online projects.What problems is iubenda solving and how is that benefiting you?iubenda helps simplify the management of legal requirements for any digital project. It allows companies and professionals to have legal documents and tools to manage user consent without having to develop these solutions on their own. For us, it means having a specialized service that we can incorporate into our offer and recommend to our clients when they need to cover this type of need.
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DD

Dennis D

October 29, 2026 Source: G2.com
GDPR, making things easy to manage All-in-One Compliance Suite: GDPR, Consent, Cookies, Accessibility and More
What do you like best about iubenda?The portfolio of different solutions collected under one umbrella is great. Everything from GDPR, consent management, cookie popup, terms and conditions to compliance and accessibility is available in one tools.What do you dislike about iubenda?Implementation can be a bit too advanced for non-technical peopleWhat problems is iubenda solving and how is that benefiting you?Collective things around compliance and
Read more
VA

Verified User in Marketing and Advertising

October 27, 2026 Source: G2.com
Effectively Blocks Hidden Cookies with Easy Setup
What do you like best about iubenda?It effectively blocks hidden cookies, is easy to install, and requires very little maintenance.What do you dislike about iubenda?Multi-language support is only available with the premium plans.What problems is iubenda solving and how is that benefiting you?This tool helps with the technical and legal side of GDPR management, especially for a non-technical marketer like me.
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VS

Verified User in Information Technology and Services

October 21, 2026 Source: G2.com
Easy Privacy & Cookie Policy Setup That Just Works
What do you like best about iubenda?It’s easy to use, and I can almost forget about maintaining things like the privacy policy. Setting up the cookie policy is also much easier with it.What do you dislike about iubenda?Free plan is limited, but to be expected. It's worth upgrading.What problems is iubenda solving and how is that benefiting you?Management of cookie consent is the key one. Saves time and reduces risk.
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VM

Verified User in Non-Profit Organization Management

September 29, 2026 Source: G2.com
Transparent Pricing, Flexible Contracting, and Excellent Support
What do you like best about iubenda?1) Clear, transparent pricing: compared to other CMPs, they offer clear, transparent pricing indicators that you can measure independentlyWhat do you dislike about iubenda?2) Flexible contracting: the account team was fast and responsive, open-minded about contracting termsRecommendations to others considering iubenda?3) Excellent customer support: this is clear enough. They are responsive and very knowledgeableWhat problems is iubenda solving and how is that benefiting you?4) Tool performance is above and beyond others: customizable crawler, clear reporting, good integration with other tools, and very user-friendly UI
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BI

Byevi Yael I

September 29, 2026 Source: G2.com
Effortless GDPR Compliance, Needs Mobile Optimization
What do you like best about iubenda?I love that iubenda is easy to install and how it makes staying compliant with GDPR simple by managing cookie consent banners. The automatic updates when laws change are really valuable to me as they keep everything current without extra effort.What do you dislike about iubenda?The way iubenda is set up seems to slow down our website, especially the mobile version. The banner tends to cover most of the mobile view and causes some issues with the Core Web Vitals metrics.What problems is iubenda solving and how is that benefiting you?I use iubenda to stay compliant with GDPR by managing cookie consent banners easily, benefitting from its simple installation and automatic updates when laws change.
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VS

Verified User in Information Technology and Services

September 28, 2026 Source: G2.com
Privacidad y cumplimiento legal desde una misma plataforma
What do you like best about iubenda?What we love most about iubenda is that it brings together different tools we need to manage privacy and legal compliance for our websites on a single platform.

In addition to creating and managing privacy policies, we can identify and manage cookies and tracking technologies and manage user consent. It also offers other solutions, such as Terms and Conditions, user rights management, and processing records, allowing us to cover different needs from one place.

We also offer iubenda to our clients as part of our digital services offering. By using its solutions ourselves, we know the tool firsthand and can recommend it based on our own experience.What do you dislike about iubenda?In our experience, there is no particularly negative aspect to highlight. We find it a practical and comprehensive tool for managing various privacy and legal compliance needs.What problems is iubenda solving and how is that benefiting you?iubenda helps us have more control over the different obligations related to privacy and legal compliance of our websites, from policies and cookie consent to other documents and processes necessary to meet legal requirements.

Centralizing these tasks on a single platform makes management easier and avoids having to use different tools for each need. Additionally, it allows us to offer these same solutions to our clients through Nominalia, as part of our digital services offering.
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AZ

Alex Z

September 22, 2026 Source: G2.com
Easy Setup and Great Support from iubenda
What do you like best about iubenda?iubenda was easy to set up, and the support team was great whenever I had questions. A specific shout-out to Andrew, our account executive, and Daila, our support rep, for being especially helpful.What do you dislike about iubenda?iubenda didn’t properly filter out bot traffic in our page view counts, but their support team has been working with us to address the issue in the meantime.What problems is iubenda solving and how is that benefiting you?We needed a quick solution to stay compliant, and this helped us get there.
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DS

Daena S

September 16, 2026 Source: G2.com
Effortlessly Stay Compliant with Iubenda
What do you like best about iubenda?I use iubenda to keep compliant with privacy regulations worldwide, and it makes compliance a lot easier. I like how easy it is to use, and the support is super good too. I also value the cookie consent banner feature. Overall, everything has been positive for me.What do you dislike about iubenda?nothing so farWhat problems is iubenda solving and how is that benefiting you?I use iubenda to keep compliant with worldwide privacy regulations easily. It helps me stay on top of changing regulations, ensuring compliance. I also like that it is easy to use and offers good support.
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JS

Joost S

September 15, 2026 Source: G2.com
GDPR guidelines Heel gebruiksvriendelijk en gemakkelijk te gebruiken
What do you like best about iubenda?.Very user-friendly and easy to useWhat do you dislike about iubenda?Customization could be easier, but it is generally easyWhat problems is iubenda solving and how is that benefiting you?It greatly helps with easily complying with
Read more

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SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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