Invoiced Reviews

What do you like best about Invoiced?I love Invoiced's easy-to-use interface. It's really straightforward and user-friendly. Plus, whenever I encounter an issue, there's a convenient question mark icon that I can click for explanations or guidance. Another feature that I find incredibly valuable is the automated email chasing. It helps me reach out to customers promptly, reducing the chances of them paying late. This automation saves me from having to remember follow-up emails manually. Overall, these features make my invoicing and collections processes much smoother and less stressful.What do you dislike about Invoiced?The way the subscriptions are done is a bit frustrating. Editing subscriptions is hard, and having to create both an item and a plan for the subscription adds to the complication. If there's a change in price for any items, I have to redo everything from scratch. It's frustrating not to have a simple option, like clicking one button to change the pricing on a plan. Instead, I have to remove all my 1,300 subscriptions, redo all the plans, and manually change each price. It's a tedious process.What problems is Invoiced solving and how is that benefiting you?I can easily send subscription invoices each month, and automated collection emails mean I don't have to manually remind late payers. It helps me get ahold of customers on time and reduces manual labor.

What do you like best about Invoiced?It just works. Our billing is complex due to subscription and transactional invoices, USD and CAD, sales tax, multiple bank platforms. Invoiced handles all of it without us babysitting it. The QuickBooks and bank integrations are solid, and applying payments to open invoices is genuinely easy, which was a constant headache in our previous system. Our account rep, Randeep Saeed, has also been excellent, and their hypercare team got us through onboarding cleanly. Strong value for what we pay. The time we've recovered is the clearest measure — no more manual reconciliation between our billing system, QuickBooks, and our bank accounts, and far fewer customer emails asking where an invoice stands now that they have portal access. For a finance team supporting dual-currency, multi-entity billing, that reclaimed capacity more than justifies the cost. The onboarding support we got was also included, not billed as an add-on.What do you dislike about Invoiced?Honestly, very little. Implementation took a few months, though most of that was down to the complexity of our own billing setup: dual currencies, sales tax, subscription and transactional invoicing, and multiple bank platforms. If anything, a more prescriptive roadmap up front for complex multi-entity setups would have helped us scope the timeline better. Since going live, we haven't run into any significant issues.What problems is Invoiced solving and how is that benefiting you?ChargeOver gave our customers no visibility. They couldn't see outstanding invoices or payment history, so every question came back to us by email. Invoiced gives both sides a shared portal, which cut that inbound volume immediately. It also fixed our QuickBooks, bank, and sales tax integration problems, so subscription and transactional billing across USD and CAD now runs without manual cleanup. Result: cleaner AR, a faster close, and customers who can self-serve.

What do you like best about Invoiced?It allows me to view our customers’ billing information and help with any issues they’re having with their accounts. It also helps me stay on top of customer follow-ups.What do you dislike about Invoiced?sometimes the system can be slow with downloading reportsWhat problems is Invoiced solving and how is that benefiting you?I like being able to view the history of our customers’ invoices, along with any previous issues they’ve had.

What do you like best about Invoiced?Invoice collection is easy to manage, and the automated notifications help us stay up to date when communicating with our customers, so everyone has the latest information.What do you dislike about Invoiced?ACH payments are hard to track because the in-process payment is not clear to identifyWhat problems is Invoiced solving and how is that benefiting you?Primary collection on time, secondly, communication with our customers

What do you like best about Invoiced?I like the dashboard and how much information it provides you. I'm also a huge fan of the chasing function for collections. It makes our jobs more efficient, allowing us to get more tasks done quicker.What do you dislike about Invoiced?There are sometimes changes to Invoiced that aren't always announced. So, then we have to take the time to reach out to customer support to get an answer. That can take some time depending on the issue. Also, the dispute portion of Invoiced is not very intuitive.What problems is Invoiced solving and how is that benefiting you?It allows us to enable a chasing function with each invoice we send out. Having that function for us makes our jobs so much better. In the past, we would manually send out past-due invoices and collections notifications. Having emails and notification sent out automatically is a game changer.

What do you like best about Invoiced?I like that the payment plan feature is across the account and not just invoice specific. What do you dislike about Invoiced?The payment sync from Sage Intacct needs to be improved. Too many payments get stuck. What problems is Invoiced solving and how is that benefiting you?Invoiced solved our collections aspect. It has automated chasing abilities with different cadences whcih really helps as not all our customer are the same. It has streamlined and saved us tremendous part on manually trying to handle past due accounts.

What do you like best about Invoiced?I love that Invoiced makes payment processing easy and handles automatic credit card surcharging well. The system is user-friendly from a UI/UX perspective, which really helps. I also like that the support team is super responsive and capable, so they are there to help if you have any issues. Setting it up was easy with an import from QuickBooks too.What do you dislike about Invoiced?Handling estimates or payment plans we have had issues with.What problems is Invoiced solving and how is that benefiting you?Invoiced makes payment processing easy, solving automatic payment credit card surcharging. Its user-friendly design and responsive support team enhance its value.

What do you like best about Invoiced?Invoiced is very easy to use. We use it as a team that chases AR. The chasing cadences are extremely helpful for staying on track. Invoiced support has been helpful when issues arise. Integration with QBO works well. Pricing is reasonable. Invoiced has helped us lower our days sales outstanding. We have had minimal issues with performance.What do you dislike about Invoiced?There are very few downsides to Invoiced. We did have one instance where some older already paid invoices were sent to our customers but customer support was quick to resolve the issue.What problems is Invoiced solving and how is that benefiting you?Customer support is responsive to our needs.

What do you like best about Invoiced?I like the ease of the interface for our customers with Invoiced. It helps because they don't need a login, so they tend to review and pay us faster. The initial setup of Invoiced was very easy, which was a great plus.What do you dislike about Invoiced?On the admin side, the logs of messages and attachments can get a bit confusing. I think a slightly more robust interface would be more useful - showing all messages in a more streamlined way.What problems is Invoiced solving and how is that benefiting you?Invoiced helps us with follow-ups and organizing materials for partners. Its interface is easy for customers, as they don't need a login, which speeds up the review and payment process.

What do you like best about Invoiced?The drag-and-drop interface saves me hours each week.What do you dislike about Invoiced?The syncing of the convenience fee needs improvement.What problems is Invoiced solving and how is that benefiting you?We haven’t had any problems with Invoiced. The team is currently doing their best to resolve a few issues.