CP

Christy P

June 29, 2026 Source: G2.com

Hands-On Support and Faster Close with inecta Food for High-Growth DTC

What do you like best about Inecta Food?We implemented inecta Food at Timeline Longevity in the fall of 2024, almost 2 years ago. The implementation had the normal ups and downs and learning curve, we focused on pressure-testing both the integrations and the core setup well before they hit production, running 9 mock go lives total prior to turning on our system live. We did some unique work to pull Amazon fulfillments and payments into inecta, alongside Shopify orders and payments from additional sources like TikTok and Paypal. We are processing 30,000 to 40,000 transactions a month and are now in a steady rhythm, and are able to close our books in days instead of months! What stood out most about our implementation was the hands-on support that has been provided post go-live: technical, managing consultant, and project management all leaned in during hyper-care, and that's what carried us across the line and into our steady state today. For any high-growth DTC brand that has chosen Business Central ERP and requires functionality to support a food or supplement business, we recommend you carefully consider inecta.What do you dislike about Inecta Food?Timeline meets with inecta Sr Management on a regular basis, generally semiannually, to discuss recent wins as well as address any issues that might have arisen throughout the engagement.What problems is Inecta Food solving and how is that benefiting you?We have recently implemented EDI for a new business channel and that has streamlined our operations as we scale.

J

Jonathan

May 8, 2026 Source: G2.com

Reliable ERP Transition with Exceptional Support

What do you like best about Inecta Food?

I really appreciate how the support staff at Inecta Food are very responsive and have in-depth knowledge of the system. They are very mindful of time and mission-critical processes, providing timely support, which is crucial for any business with deadlines. Additionally, Inecta Food supports many integrations, including plant processing systems, ERP, traceability, print servers, and Power BI, which helps in creating a seamless workflow.

What do you dislike about Inecta Food?

As in any business sometimes employees come and go, it would be nice to have the same people that helped launch the system stay around after the fact. But Inecta team can't control employee retention rates. The initial setup was lengthy, but we have a complex business.

What problems is Inecta Food solving and how is that benefiting you?

Inecta Food helped us migrate from an old AS400 system to a Microsoft-based ERP and provides timely support for mission-critical processes.

AG

Andy G

March 3, 2026 Source: G2.com

Versatile Platform with Stellar Support

What do you like best about Inecta Food?

I like Inecta Food for their combination of a solid platform and excellent customer service. Their project management team is very responsive and understands our business well, having worked with us since 2019. If the system goes down, they're immediately responsive, which is great. The system is also flexible, allowing us to customize it when needed. They always strive to find the most native solution to optimize our cost and spending on the system, making them a really great partner.

What do you dislike about Inecta Food?

I don't have many complaints about Inecta Food as it mostly meets all our needs. However, the reporting and extraction of financial data could use a refresh/update. This is however easily solved for as Business Central/Inecta is seamlessly integrated with MS Excel so all we need to do is run a few quick exports to get the data in the necessary format.

What problems is Inecta Food solving and how is that benefiting you?

We use Inecta Food for sales planning, procurement, and traceability of perishable products. It integrates with tools like Toast, Gusto and FedEx, streamlines shipping and tracking, making it an excellent platform for our business operations.

VB

Verified User in Food & Beverages

February 12, 2026 Source: G2.com

Knowledgeable Implementation Team and Quick, Responsive Support

What do you like best about Inecta Food?

I really enjoyed working with their implementation team. They did a very good job of showing us all of the various ways to setup the software to cover our operational processes. They were very knowledgeable and are quick to respond when we need additional support/

What do you dislike about Inecta Food?

We did not find a lot of value in their Lot Attribute setup. It's not incorporated into the Business Central supply chain planning processes (MPS/MRP) and that was definitely a barrier to implementing.

What problems is Inecta Food solving and how is that benefiting you?

They added a custom module to manage our Sales Contracts and associated prepayments that customers make against those contracts. They also added functionality to help us manage our raw materials that have varying weights in their associated handling units.

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Christy P

Jonathan

Andy G

Verified User in Food & Beverages

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