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Housecall Pro Reviews

User Rating

4.6/5 (Based on 1,533 Ratings)

Rating Distribution

  • Excellent

    84.3%
  • Very Good

    3.7%
  • Average

    2.4%
  • Poor

    9.5%
  • Terrible

    0.2%

User Sentiments

User-Friendly Interface, Excellent Customer Support, Efficient Scheduling and Dispatching, Seamless QuickBooks Integration

Limited Mobile App Functionality, Inconsistent Software Performance, Slow Photo Uploads, Inadequate Reporting Functionalities

Do You Use Housecall Pro?

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Review Summary

HouseCall Pro receives positive feedback for its user-friendly interface, robust scheduling and dispatch features, and comprehensive customer management tools. Reviewers appreciate its ability to streamline operations, improve communication, and enhance customer satisfaction. Some users mention occasional glitches and a learning curve, but overall, HouseCall Pro is praised for its reliability, efficiency, and positive impact on business growth.

Pros

  • Streamlined scheduling and dispatching for efficient job management.
  • Comprehensive suite of features for managing customer relationships and billing.
  • Mobile app allows technicians to access job details and update status on the go.
  • Robust reporting capabilities for analyzing business performance.

Cons

  • Limited customization options for reports and invoices.
  • Some users have experienced occasional glitches and bugs affecting app stability.
  • Customer support responsiveness could be improved for addressing queries promptly.

AI-Generated from the text of User Reviews

Reviews
CC

Colleen Caraballo

October 30, 2026 Source: Trustpilot.com
A real review
Well, I'm gonna make this short and sweet. I have read a lot of negative reviews on here of customers that just simply don't know how to use house call pro app. I've been using it for about two years now, and I am the only one in the company that uses it. Therefore, I know every Nick and Cranny about the software, and most of the people that have negative reviews, it's simply they just haven't learned the software and don't know how to use it properly. I am very software literate. I develop software and I've been managing integrated software of my entire life. including using some of the most complex CAD software and integrated software to build high rises in Homes across the US, which entail detailed scheduling material ordering purchasing. For house call pro, I use this software to manage our auto repair mechanic business, and I would probably get it, give it a 4.5. It's not great, but it's good, and they continue to make updates to the system, which is fabulous!
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JC

Jerry Cline

October 21, 2026 Source: Trustpilot.com
An amazing company to work with
An amazing company to work with. They are always innovating and coming up with new amazing products to help the service industry. The customer support has been great and things have been handled in a timely fashion.
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MC

Macam Cleaning

October 18, 2026 Source: Trustpilot.com
Housecall Pro’s customer service has…
Housecall Pro’s customer service has been phenomenal from the very first contact! I was planning to cancel, but Matt listened to my concerns and found a solution that worked for my business. I truly appreciate his patience, understanding, and support. I’m excited to start using the platform. Thank you, Matt!
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R

Raul

October 18, 2026 Source: Trustpilot.com
The platform is very good
The platform is very good; you can do many things with it, and it’s a great help for acquiring new clients.
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RC

Riley Calvillo

October 14, 2026 Source: Trustpilot.com
Affordable
Housecall Pro has been an affordable and easy to use platform for our electrical company. Customer service has been very responsive anytime I've reached out. I like how they are ever evolving to fit your need.
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dH

degrees Hvac

October 8, 2026 Source: Trustpilot.com
I've had a great experience with…house call super pro
I've had a great experience with housecall pro wish they would bundle services an offer loyalty discounts for members. Also let sample features from time to time.
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CP

Christopher Paterno

October 6, 2026 Source: Trustpilot.com
Housecall Pro provides a great service…
Housecall Pro provides a great service assisting me with automating my business so I can have my time back
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TC

Tony Conz

October 5, 2026 Source: Trustpilot.com
Has helped us grow from $300,000/yr to over $500,000/yr in 12 months
I have been using Housecall Pro for 3 years now and it has been the backbone of my business and has helped us grow by 20%+ every year. I'm not sure wy people are saying there is a lack of support, the support staff is one of my favorite parts of Housecall Pro. If I ever have a question I click the chat button and am talking to a live support person within a minute.

The other thing that I really appreciate about the program is that they are constantly improving. I have never worked with a company who listens to their customers so well and implements the changes that we need. I will admit that they will sometimes launch new features that are kind of half baked, but they use the feedback to quickly make improvements.

I would strongly recommend Housecall Pro to any service professional who needs to keep their business organized.
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NC

Natural C

October 3, 2026 Source: Trustpilot.com
I love Housecall Pro
I love, love Housecall Pro. Their systems make my company, OHPUL Cleaning, run smoothly in the background, form invoicing and alerting clients about their booking and when I am on my way. I have no complaints.
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RL

Reynaldo C. Lozano

October 3, 2026 Source: Trustpilot.com
Border Plex Pest Control has been…
Border Plex Pest Control has been rolling smoothly since I started using HOUSECALL PROS. What's really been helping alot lately is the ability to schedule my appointments and set them as recuring services. No more having to write them down. It does it all for me.
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SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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