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HoneyBook Reviews

User Rating

4/5 (Based on 386 Ratings)

Rating Distribution

  • Excellent

    62.4%
  • Very Good

    10.4%
  • Average

    7.3%
  • Poor

    4.4%
  • Terrible

    15.5%

User Sentiments

User-Friendly Interface, Comprehensive Templates, Efficient Workflow Automation, Streamlined Client Communication

High Processing Fees, Limited Customization Options, Mobile App Functionality, Lack of Extensive Integrations

Do You Use HoneyBook?

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Review Summary

HoneyBook users appreciate its user-friendly interface, robust features like customizable templates, automated workflows, and seamless integrations. Many reviewers mention that HoneyBook streamlines their workflows and helps them save time. However, some users express concerns about its pricing structure and occasional technical glitches. Additionally, a few reviewers suggest improvements in customer support responsiveness and the need for more customization options. Overall, HoneyBook is generally well-received for its ease of use, comprehensive features, and time-saving capabilities, but there's room for improvement in terms of pricing and customer support.

Pros

  • Userfriendly interface and easy setup.
  • Streamlines client management and scheduling.
  • Mobile app allows for onthego access.

Cons

  • Some users have experienced difficulty with the mobile app.
  • May not be suitable for businesses requiring advanced features.
  • Limited customization options for branding and design.

AI-Generated from the text of User Reviews

Reviews
V

Vanessa

January 12, 2026 Source: Trustpilot.com
It took a few months to get comfortable…
It took a few months to get comfortable with the layout but once I did, it had everything I needed. The automations and organization have made my job easier
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H

Hank

January 3, 2026 Source: Trustpilot.com
The best CRM
Very smooth and always evolving CRM.
Read more
S

Staci

December 30, 2025 Source: Trustpilot.com
This company is doing well at bringing…
This company is doing well at bringing new and improved features and benefits to its customers.
Read more
TG

The Robinson Media Group

December 20, 2025 Source: Trustpilot.com
Honeybook is user friendly and it has…
Honeybook is user friendly and it has made our business transactions.A whole lot easier!!!
Read more
j

j.kitchka

December 17, 2025 Source: Trustpilot.com
Hits the spot
Hits the spot, I’ve been looking for a crm solution for my business type for years and always settling. Finally found the one, with confidence!
Read more
H

Hunter

December 15, 2025 Source: Trustpilot.com
I've been using Honeybook for 7 years…
I've been using Honeybook for 7 years now. Maybe 18 months ago I would've left it a 4-star review and described it as a helpful tool with lots of potential, but a few too many bugs to figure out first. But honestly, they've come a long way in getting more of the kinks out, and it's hard to imagine running my boutique wedding photography business without it. We use it as a client communication hub, for sending contracts and invoices, and for collaborating with wedding planners. We don't use any of the bookkeeping or scheduling tools, although I know they're built in. I'm no AI booster, and find it annoying in many of the places online that it's being forcibly incorporated. But the AI email assistant is actually super clutch! What would've taken me 6 ot 7 minutes to write now takes me just 90 seconds to retouch, saving me 5 minutes here and there 10 times a day. It really adds up across a week or a month or a year. Honeybook is NOT perfect, but I would still recommend it to other photographers and solopreneurs.
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J

Jordain

June 24, 2025 Source: Trustpilot.com
Streamline Your Business!
I have been using honeybook for over a year and I LOVE IT. The contract templates and ability to send, sign and pay all in one place is extremely convenient.
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C

Cory

June 8, 2025 Source: Trustpilot.com
I love all of the features that even…
I love all of the features that even the basic package offers. It helps me run my business very smoothly from payments to inquiry forms to client contacts and more.
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C

Casey

June 6, 2025 Source: Trustpilot.com
Amazing platform
Very easy to use and navigate. The invoicing and credit software make my job a breeze
Read more
KJ

Krystal J

June 6, 2025 Source: Trustpilot.com
I enjoy the professional upgrade…
I enjoy the professional upgrade HoneyBook brings to my business. We were already organized but the addition of the client portal just really takes things to the next level while improving organization. I am very pleased with the ease of use and will recommend to my clients.
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