get-free-advice
Clara Icon MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
Get Started
/*
Loading...
*/
HoneyBook Reviews

User Rating

4.6/5 (Based on 979 Ratings)

Rating Distribution

  • Excellent

    85%
  • Very Good

    5.1%
  • Average

    2.3%
  • Poor

    4.3%
  • Terrible

    3.4%

User Sentiments

User-Friendly Interface, Comprehensive Templates, Efficient Workflow Automation, Streamlined Client Communication

High Processing Fees, Limited Customization Options, Mobile App Functionality, Lack of Extensive Integrations

Do You Use HoneyBook?

Write a Review

Review Summary

HoneyBook users appreciate its user-friendly interface, robust features like customizable templates, automated workflows, and seamless integrations. Many reviewers mention that HoneyBook streamlines their workflows and helps them save time. However, some users express concerns about its pricing structure and occasional technical glitches. Additionally, a few reviewers suggest improvements in customer support responsiveness and the need for more customization options. Overall, HoneyBook is generally well-received for its ease of use, comprehensive features, and time-saving capabilities, but there's room for improvement in terms of pricing and customer support.

Pros

  • Userfriendly interface and easy setup.
  • Streamlines client management and scheduling.
  • Mobile app allows for onthego access.

Cons

  • Some users have experienced difficulty with the mobile app.
  • May not be suitable for businesses requiring advanced features.
  • Limited customization options for branding and design.

AI-Generated from the text of User Reviews

Reviews
JL

John L

August 19, 2026 Source: G2.com
Honeybook Powers My Business with Automations, Contracts, and Payments
What do you like best about HoneyBook?My entire business lives on Honeybook - esp love the automations, contracts and paymentsWhat do you dislike about HoneyBook?Mobile app is not awesome - and needs some work...What problems is HoneyBook solving and how is that benefiting you?one place for calendar, contracts, payments, etc
Read more
CS

Christine S

August 16, 2026 Source: G2.com
Efficient for Client Management, Needs Better Accounting Features
What do you like best about HoneyBook?I love the automations of the emails and the ability to keep clients organized with HoneyBook. I also love the billing aspect and how everything is nice and organized. I really like the changes to the format that emails go into the HoneyBook project, as it makes it easier for me, especially when I'm on my phone and not using the HoneyBook app to respond. Having everything in one spot has been very helpful.What do you dislike about HoneyBook?I'm a little reticent to fully lean on HoneyBook for the tax and accounting part of things. I'm so tired of being signed up for so many subscriptions for everything as a professional. I really wish HoneyBook would incorporate a quarterly tax assessment guesstimate feature like QuickBooks used to do. It's frustrating that my calculations never match up with the numbers QuickBooks gave me. Additionally, the transition to Automations 2.0 was the most difficult, and I still don't feel like I have that figured out. I don't love it.What problems is HoneyBook solving and how is that benefiting you?I love the automations of the emails and the billing aspect. HoneyBook keeps clients organized and everything in one spot. It's helpful for client and contract organization, which I couldn't have developed on my own.
Read more
LK

Liz K

August 11, 2026 Source: G2.com
Powerful Templates, Automations, and SMS Updates That Keep Clients in the Loop
What do you like best about HoneyBook?I personally love the proposal templates, automations (2.0), and how easy it is to link a project to different files. The SMS updates are also super valuable for the clients that don’t check their email, because they definitely check their phones!What do you dislike about HoneyBook?Sometimes the interface doesn’t make sense. It feels hard to find certain templates or if I wanted to grab a contract and add it to an invoice it feels clunky? I also HATE that you don’t have all the features on the mobile app as a desktop app. It’s so frustrating when you’re trying to do something only to realize the browser is defaulting to the app view on mobile.What problems is HoneyBook solving and how is that benefiting you?It’s keeping client information, projects, payments, and preferences all organized. I imagine there’s other tools I’m not utilizing now that I will in the future, I probably use it to 40-45% of its potential because teaching myself is exhausting.
Read more
VP

Verified User in Photography

August 11, 2026 Source: G2.com
Easy to Use with a Beautiful Dashboard and Client Portals
What do you like best about HoneyBook?Ease of use, numbers visual on the dashboard to keep me on track, client portals, aesthetically pleasingWhat do you dislike about HoneyBook?Emails to clients get sent to spam/junk sometimes. Mini session scheduler could be better.What problems is HoneyBook solving and how is that benefiting you?Client and file management, keeping up with income goals
Read more
VU

Verified User

August 11, 2026 Source: G2.com
HoneyBook: Essential for Streamlined Photography Business
What do you like best about HoneyBook?I love the invoicing and timely contract features of HoneyBook, making it easier to handle client interactions without hassle. The financing feature was a big draw for me, and I appreciate how HoneyBook grows and evolves alongside my business. It's easy and accessible whether I'm on a desktop or mobile device, which is incredibly convenient. I also enjoy the ability to customize while retaining the core feel of HoneyBook. Even though there are minor things to improve, I find the financial setup authentic and helpful for keeping track of my finances, and it gives off a banking-like vibe. It makes managing different financial aspects straightforward and helps in organizing things better, hence keeping everything on track.What do you dislike about HoneyBook?There are times when I'm trying to look up information/transaction details when I receive a decline or some kind of issue, and it's not clear what was declined. It's limiting because I need to be able to see more detailed information.What problems is HoneyBook solving and how is that benefiting you?HoneyBook keeps everything in line for my photography business and ensures clients are consistently taken care of with timely contracts and proper invoicing. It helps track finances by allocating money in different areas, giving a real banking vibe, and keeping everything on track.
Read more
SM

Sean M

August 10, 2026 Source: G2.com
Streamlined All-in-One Business Management Solution
What do you like best about HoneyBook?I use HoneyBook to manage my business, and I like how easy it is to use and that it keeps everything in one place, like invoices, contracts, and email management. I really appreciate the AI features, which help me come up with email responses quickly and streamline the communication process. I also enjoy that I can do automatic follow-ups, which streamlines my workflow and makes managing multiple clients much simpler. The initial setup of HoneyBook was very easy and detailed, and I love how it wasn't cumbersome. Overall, the ease of use, AI capabilities, and centralized features make HoneyBook very valuable to me.What do you dislike about HoneyBook?There's nothing that I can think of at the momentWhat problems is HoneyBook solving and how is that benefiting you?I use HoneyBook to manage invoices, contracts, and emails, streamlining client communication. Its AI generates responses, speeding up my email process and follow-ups, and it keeps everything organized in one place.
Read more
GR

Graeme R

August 5, 2026 Source: G2.com
Easy to Use, Affordable All-in-One Tool with Great AI Automations
What do you like best about HoneyBook?Easy to use, short learning curve and setting up and customizing templates to get started was easy, and have further refined since then.. Online help has been useful too. Integrates many things I was doing over multiple separate tools (contracts, invoices, calendar booking and now galleries). AI tools are great for automations and template driven responses. Pricing is very affordable for a start up one person business. Never had issues with downtime or unresponsiveness.What do you dislike about HoneyBook?Dislike....not much I actively dislike. The invoice processing fees are a little higher than using Stripe as a separate step, but not greatly so. I wish it had an integration with PicFlow - although I use the new built in galleries for most final deliveries, PicFlow offers better client proofing for collaborative projects. Custom look (logo etc) on the galleries would be good.What problems is HoneyBook solving and how is that benefiting you?Much easier to keep everything on track by having all the tools (or most of them anyway) in one platform - setting up a call or checking a payment or sending a reminder email are all in one go-to spot, and the status of all of them is also together,
Read more
MS

Mary Kate S

June 30, 2026 Source: G2.com
Mobile-First, Brand-Ready: Customizable and Exceptionally User-Friendly
What do you like best about HoneyBook?I love that Honeybook has an app, which makes it truly accessible on the go. I also appreciate that I can customize everything to match my brand/business. The platform is very user-friendly, and the design is easy to navigate.What do you dislike about HoneyBook?A common issue I run into with Honeybook is that the app frequently requires a strong Wi‑Fi or cellular connection to perform tasks, which can be frustrating. I have also noticed that emails sent to clients from Honeybook don't always get delivered. The 3% transaction fee seems a bit high.What problems is HoneyBook solving and how is that benefiting you?It streamlines many aspects of my business and the administrative tasks I handle for each client. I love that contracts and invoicing are kept together in one place.
Read more
VH

Vanelle H

June 30, 2026 Source: G2.com
Keeps This Solo Entrepreneur on Top of Invoices
What do you like best about HoneyBook?I use HoneyBook to invoice my clients and to have a place to organize my projects and contacts. It helps keep me on top of my invoices and when they're going out, plus payments. It reminds me when clients haven't paid so I can send reminders. I love the templates I'm able to use and how I can customize each template specifically for that client, because I like to use my clients' logos and colors in their invoices as well as the landing page they come to to pay their invoice. I think it gets a very nice, white-glove-type finish. I also like that HoneyBook makes getting all my records together for when it's time to pay taxes or just keeping track of my expenses. What I really appreciate is that it helps me stay organized and stay on top of my invoices. When you have a lot of clients and you're sending out a lot of invoices, it can be hard to keep track of who has paid and who hasn't, so it's nice that it lets me know right away. I like the little cha-ching sound when somebody makes a payment. I also appreciate that when somebody hasn't even opened the invoice, it lets me know, because that way I can check that I have the information correct and contact the client to remind them. I very much appreciate how it stays on top of my invoices. That is key to my business. I'm still exploring and learning how it works, and I'm excited to see it's getting more and more new functions. I appreciate the AI assist, like when I send an invoice, it'll make the email message for me. It's just very time-saving. The setup was pretty easy and simple. I only had one question I had to go into the AI chatbot to figure out, but it gave me the answer I needed, and I was able to set everything up quickly. I moved from Square, and I like this one better. HoneyBook just seemed like the best fit for me. I'd rate it an eight, and for someone who's an entrepreneur like I am, I'd go closer to a 10.What do you dislike about HoneyBook?{"I'm still kind of learning it, so sometimes it can be hard for me to find maybe past invoices or projects or things like that.","The left hand side of the screen, where it has the list of everything, is a little bit confusing for me.","I would simplify that left hand side of the bar and the search so I don't have to have my brain work that hard to find what I need.","I export everything to put into my QuickBooks for my taxes, and I need to see what HoneyBook can integrate with — I haven't fully set up other integrations yet.","Maybe I need to take a class. I would like more tutorials and tutorial videos for different features. FAQs really should always have a tutorial video, because sometimes hearing it is even more helpful."}What problems is HoneyBook solving and how is that benefiting you?I use HoneyBook to invoice clients and organize my projects and contacts. It keeps me on top of invoices and payments, reminds me when clients haven't paid or opened an invoice, and lets me customize templates with client branding. It helps me get my records together for taxes, and the AI assist saves time.
Read more
RG

Robin G

June 27, 2026 Source: G2.com
HoneyBook is my personal Assistant
What do you like best about HoneyBook?It keeps my business organized from the initial contact onward, including follow-ups, client notes, contracts, payments, and task tracking for both my business and each client job. The customizable pipeline makes it easy to stay on top of everything in one place.What do you dislike about HoneyBook?My least favorite thing about Honeybook is how long they hold credit card payments before releasing the funds to me.What problems is HoneyBook solving and how is that benefiting you?HoneyBook helps me stay on top of my tasks and client communication, which makes it easier to run my business more smoothly and efficiently while freeing up my time. It really feels like having an assistant, but at a very affordable price.
Read more

FTC Disclosure

SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed