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PrimeSuite Reviews

User Rating

3.3/5 (Based on 30 Ratings)

Rating Distribution

  • Excellent

    20%
  • Very Good

    23.3%
  • Average

    30%
  • Poor

    16.7%
  • Terrible

    10%

Do You Use PrimeSuite?

Write a Review
Reviews
AU

Anonymous User

September 26, 2019 Source: G2.com
"Greenway- Primesutie"
What do you like best about PrimeSuite?

Greenway is a very easy to use electronic health record system.

What do you dislike about PrimeSuite?

Sometimes with updates there can be times it slows the system down or causes something else not to work.

What problems is PrimeSuite solving and how is that benefiting you?

Prime Suite makes it easy to keep patients health records electronically.

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AU

Anonymous User

December 15, 2018 Source: G2.com
"Great and tome saving "
What do you like best about PrimeSuite?

The layout and design are easy to use and make sense for the end user

What do you dislike about PrimeSuite?

There is nothing I dislike, I think this company is doing a great job as is

What problems is PrimeSuite solving and how is that benefiting you?

We use this as our scheduling and billing software for our busy practice and it performs well as well as eliminating the need for multiple software applications

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AU

Anonymous User

April 14, 2018 Source: G2.com
"Easy to use EMR"
What do you like best about PrimeSuite?

The ease of use for multi practice types.

What do you dislike about PrimeSuite?

It’s very difficult to teach others that are new to the software how to learn it. Which negatively affects the flow of clinic.

What problems is PrimeSuite solving and how is that benefiting you?

Primesuite has helped with patient documentation and ease of prescribing has been amazing and impactful to the clinical side of the practice.

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JJ

Jasmine J

October 10, 2019 Source: G2.com
"Greenway the best in doctors office "
What do you like best about PrimeSuite?

I like greenway because it is user friendly.

What do you dislike about PrimeSuite?

The thing i dislike about greenway is that the help features arent very good.

What problems is PrimeSuite solving and how is that benefiting you?

Everyones information is at just one click and it gives the option to block others from getting in

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AU

Anonymous User

August 7, 2018 Source: G2.com
"Receptionist loves greenway"
What do you like best about PrimeSuite?

I liked how I could organize the appointments and customers easily

What do you dislike about PrimeSuite?

It’s a little hard to learn and get used to

What problems is PrimeSuite solving and how is that benefiting you?

Glitches

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AU

Anonymous User

November 27, 2017 Source: G2.com
"it is easy to use"
What do you like best about PrimeSuite?

very easy to use and very user friendly would defiantly recommend this to other offices.

What do you dislike about PrimeSuite?

nothing to dislike It is very easy to use

What problems is PrimeSuite solving and how is that benefiting you?

insurance denials

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AU

Anonymous User

August 4, 2020 Source: G2.com
"Not too bad"
What do you like best about PrimeSuite?

the most helpful is it is user friendly.

What do you dislike about PrimeSuite?

the least helpful is it slows down sometimes and doesnt have a current update.

What problems is PrimeSuite solving and how is that benefiting you?

business problems it solve is the emr system.

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AU

Anonymous User

November 19, 2018 Source: G2.com
"Daily User in Outpatient Clinic"
What do you like best about PrimeSuite?

Greenway primesuite is user friendly in that it is easy to learn and use. Not much training is needed to start using the platform. There are lots of nice features such as being able to customize flow sheets as well as orders tracking. Ease of generating reports is nice. Customer support is excellent. Task feature is helpful in being able to document and quickly reference what you have documented. Task feature is also helpful for in office communication. Within the health care system it is helpful for other offices to be able to document and view other practices information in greenway for continuity of care of care for the patient. The patient portal system is great for patients to be able to access their own medical information, as well as communicate with the office via the internet. It helps reduce phone calls and overall helps the office run more smoothly. We can send them information securely thru the patient portal, and they can communicate back via the portal.

What do you dislike about PrimeSuite?

The appointment schedule feature could use some updating. It takes a lot of clicks to get to what you need. Some streamlining would be helpful. You cannot cancel and reschedule a patient with one click of a button. It takes several clicks. There is no way to edit the appointment date or time once it has been scheduled. You have to completely cancel it out and create a new appointment. Also, sometimes greenway lags and runs slow. Unsure if it is related to our computers or the actual system.

Recommendations to others considering PrimeSuite:

Easy to use EHR System for clinical settings.

What problems is PrimeSuite solving and how is that benefiting you?

Ability to serve patients better, providing them with the best care possible with the help of EHR.

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AU

Anonymous User

April 12, 2018 Source: G2.com
"Use of PrimeSuite Software"
What do you like best about PrimeSuite?

PrimeSuite is user friendly. Profiles are easy to set up and going from one tab to another without losing data is great.

What do you dislike about PrimeSuite?

There are any features that i dislike. Everything about PrimeSuites can be easily learned.

What problems is PrimeSuite solving and how is that benefiting you?

Organizing patient files. It is beneficial when there are more than one health problem associated for each patient.

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BM

Brittany M

April 16, 2018 Source: G2.com
"Greenway"
What do you like best about PrimeSuite?

I like how easy it is to adjust templates.

What do you dislike about PrimeSuite?

I dislike how things have to be very specific.

What problems is PrimeSuite solving and how is that benefiting you?

Benefits are that everything is easy to see as far as previous visits.

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