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GetResponse Reviews

User Rating

4.4/5 (Based on 2,315 Ratings)

Rating Distribution

  • Excellent

    75.9%
  • Very Good

    7.2%
  • Average

    2.3%
  • Poor

    13.3%
  • Terrible

    1.3%

User Sentiments

User Friendly Interface, Excellent Customer Support, Comprehensive Marketing Tools, Great Email Deliverability

Confusing Account Cancellation Process, Landing Page Builder Issues, Inaccurate Email Open Rate Reporting, Limited Email Template Customization

Do You Use GetResponse?

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Review Summary

Overall, GetResponse garners positive feedback for its user-friendly interface, comprehensive email marketing features, and effective automation capabilities. It is praised for its ease of use, even for beginners, and its wide range of templates and customization options. Reviewers also highlight the efficiency of its autoresponders, landing page builder, and analytics tools. Additionally, GetResponse's customer support is generally commended for being responsive and helpful. However, some users have expressed concerns regarding its pricing structure and occasional technical glitches.

Pros

  • Email Marketing Automation: Streamline email marketing campaigns with automated workflows and personalized messages.
  • Landing Page Builder: Easily create highconverting landing pages with draganddrop functionality and prebuilt templates.
  • Lead Scoring and Segmentation: Identify and target potential customers based on their interactions with your website and email campaigns.

Cons

  • Limited Integrations: Compared to some alternatives, GetResponse offers a smaller selection of thirdparty integrations.
  • Reporting and Analytics: The reporting and analytics capabilities could be more robust, with more granular insights into campaign performance.

AI-Generated from the text of User Reviews

Reviews
CB

Cameron B

October 21, 2026 Source: G2.com
GetResponse’s Consolidated Settings Sidebar Makes Compliance and Governance Easy
What do you like best about GetResponse?What I like best about GetResponse is its consolidated account details sidebar, where consent fields, login history, landing page domain management and security settings live in one view. As Senior Revenue Operations Manager for our Austin B2B software firm, I manage our outbound nurture workflows alongside HubSpot Sales Hub, and this organized settings panel cuts roughly three hours each week from my privacy validation and contact-list audit work. We run dozens of sales sequences for free-trial prospects, demo no-shows and churn-risk accounts, so clean opt-in tracking is non-negotiable under CAN-SPAM and CCPA, and GetResponse makes that governance far less manual. What do you dislike about GetResponse? Recommendations to others considering GetResponse?I rely most heavily on the Consent Fields and Login History modules in this menu. The consent builder lets me create custom, required fields to log exactly why a prospect is receiving our messages. For example, we separate opt-ins for our technical webinar series, product update newsletters, and direct sales follow-up sequences. Every form capture stamps the contact with that consent source, timestamp and landing page domain. When a prospect submits a privacy request, I can pull a full consent trail directly inside GetResponse instead of stitching records together across form submissions, HubSpot activity logs and calendar scheduler notes. The Login History feed also helps me track which RevOps team members adjusted campaign settings, which is critical when multiple admins manage our sales automations. What problems is GetResponse solving and how is that benefiting you?
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HK

Horyzontalny K

October 12, 2026 Source: G2.com
Highly Effective Email Marketing with Stellar Design & Automation
What do you like best about GetResponse?I really like GetResponse for its easy-to-use designer panel and automation features. The designer panel lets me craft emails that look great on both mobile and desktop, making it simple to share links and graphics with my audience. The automation tools save me a lot of time, which is a huge plus for my microcompany. I also appreciate that GetResponse is a Polish company, and I found the initial setup to be very easy, I'd rate it 9 out of 10. Overall, I'm quite satisfied and even rated my likelihood of recommending GetResponse to a friend as a perfect 10.What do you dislike about GetResponse?I think it would benefit small companies for buying access to host a webinar once, without the need to pay for the whole month.What problems is GetResponse solving and how is that benefiting you?GetResponse lets me send lots of emails that are pretty, clean, and safe. The designer panel makes it easy to create visually appealing emails for mobile and desktop, with easy link and graphic sharing. The automation features save me a lot of time.
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ME

Mcdonald E

August 22, 2026 Source: G2.com
Affordable and Effective Email Marketing Solution
What do you like best about GetResponse?I really appreciate their amazing customer support service, which is one of the best I've ever seen. Another great point is that GetResponse offers an email marketing service that works best for me and is very affordable compared to other platforms like Aweber and ConstantContact I tried before. The email newsletters tool is very valuable, as I use it a lot to send mass promotional emails, leading to a success rate of over 70% in revenue generated. The initial setup was quite straightforward thanks to their user guide on the platform, which I found helpful.What do you dislike about GetResponse?Personally, I would like them to increase the amount of emails that can be stored in a free version of their subscription to at least 1000 emails, instead of just 500. Besides that, GetResponse remains the best email marketing platform.What problems is GetResponse solving and how is that benefiting you?I use GetResponse to grow an owned email list and send promotional emails, cutting ad costs due to my established list. The email newsletters tool helps me generate over 70% revenue from promotional emails.
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VC

Verified User in Professional Training & Coaching

July 20, 2026 Source: G2.com
Intuitive Landing Pages and Automations with Tons of Features for Creators
What do you like best about GetResponse?intuitive way of creating landing pages, newsletter and autoresponders. Lots of features for online-creators. Automations are easy to manage.What do you dislike about GetResponse?Long loading and the performance in general. Also no auto-saves when creating a landing page and I lost some changes a few times cos I had to refresh the page and didn't click save button before I left my work in progressWhat problems is GetResponse solving and how is that benefiting you?In general it gives me most of the functions and features that a content creator/ online creator might need to run their business - landing pages, webinars, newsletters, automations
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PD

Pedro D

July 10, 2026 Source: G2.com
Automatizaciones Eficientes, Soporte Rápido
What do you like best about GetResponse?I like the fast customer service of GetResponse, their customer experience was very quick and simple. I also highly value the automations, creating a landing page easily, and that in seconds you can set up an automation with it.What do you dislike about GetResponse?The interface could be improved, as it is a bit outdated.What problems is GetResponse solving and how is that benefiting you?I use GetResponse for automations and to easily create landing pages. It makes it easy to capture subscribers with a lead magnet. Although it was difficult to understand the workflow at first, customer support quickly helped me resolve it.
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VS

Verified User in Events Services

July 10, 2026 Source: G2.com
Fácil de Usar, Pero Necesita Mejorar Sincronización y Funcionalidades
What do you like best about GetResponse?I like that we have been working with GetResponse for many years and the whole team is familiar with its usability and easy design level for our campaigns. The usability is high, and many functionalities are very easy to use. Additionally, when new members join the team, they find it easy to manage campaigns thanks to the interface it has.What do you dislike about GetResponse?I think there is a lack of information and the functionality of custom fields or segments and automations could improve. I feel like there are many features of GetResponse that exist and no one has explained them to us. Sometimes we have errors or synchronization problems with different platforms or APIs that we have integrated, which takes up a lot of our time. We have had to adapt a lot to the limitations of GetResponse, and it is something we are reviewing to see if we should make some kind of change.What problems is GetResponse solving and how is that benefiting you?I use GetResponse for sending email marketing campaigns at events, integrating databases from the CRM, web forms, and the registration system to be able to carry out personalized and segmented communications helps us a lot.
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VM

Verified User in Non-Profit Organization Management

July 8, 2026 Source: G2.com
Simple, User-Friendly System That Just Works
What do you like best about GetResponse?The system is very simple and user-friendly.What do you dislike about GetResponse?Lack of personalization in test email campaigns.What problems is GetResponse solving and how is that benefiting you?Quick and direct contact with donors and supporters.
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VF

Verified User in Apparel & Fashion

July 7, 2026 Source: G2.com
A Powerful All-in-One Marketing Platform
What do you like best about GetResponse?What I like most about GetResponse is how many marketing tools are available in one place. Email marketing, automation, landing pages, pop-ups, live chat, and forms work together seamlessly, making it much easier to manage campaigns without relying on multiple platforms. What do you dislike about GetResponse? Recommendations to others considering GetResponse?The automation builder is intuitive and flexible, allowing us to create effective customer journeys, especially for abandoned carts and post-purchase communication. I also appreciate the clean interface, reliable email delivery, and the ease of integrating GetResponse with our e-commerce platform. Overall, it saves time and helps us run more efficient marketing campaigns.What problems is GetResponse solving and how is that benefiting you?At the time of the pilot, I didn't have enough time to fully explore all of GetResponse's features, so it was difficult to identify any real downsides. The initial experience was positive, but I needed more time with the platform to form a fair opinion.
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VA

Verified User in Marketing and Advertising

July 7, 2026 Source: G2.com
All-in-One Platform for Quick, Easy Campaign Launches
What do you like best about GetResponse?What I like best about GetResponse is that it combines landing pages, contact management, email marketing, automation, and basic analytics in one platform. For small teams, it is helpful because you can launch a campaign quickly without needing too many separate tools. The landing page builder is simple enough to use, and the contact/list features make it easy to capture leads and follow up with them. I also appreciate that the support team helped provide the DNS records when I needed them, which made the setup process clearer.What do you dislike about GetResponse?The main downside is that some technical settings are not easy to manage directly, especially DNS records for custom domains. Adding TXT, CNAME, MX, DKIM, or verification records often requires contacting support instead of being fully self-service. For basic landing pages this is fine, but when setting up analytics, email authentication, custom domains, and integrations, the process can feel slower than expected. It would be better if domain/DNS management was clearer and easier to control from one place.What problems is GetResponse solving and how is that benefiting you?GetResponse helps us capture leads and manage follow-up in one place. Before using it, we needed separate tools for landing pages, forms, contact lists, and email campaigns. With GetResponse, we can create a landing page, collect enquiries, store contacts, and follow up with email marketing more easily. It saves time during campaign launches and helps keep leads organized instead of manually tracking everything across different platforms.
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PJ

Piotr J

July 6, 2026 Source: G2.com
All-in-one marketing made simple
What do you like best about GetResponse?It’s very easy to use and has everything I need, from email marketing to webinars.GetResponse stands out for its intuitive interface and comprehensive feature set.What do you dislike about GetResponse?I occasionally miss having more in-depth guides for advanced features, such as complex automation sequences.What problems is GetResponse solving and how is that benefiting you?GR solves the problem of tool fragmentation by bringing email marketing and webinars under one roof, so I don't have to pay for and manage multiple separate platforms. It also solves the issue of steep learning curves found in other tools because it's very user-friendly. The biggest benefit for me is saving time and streamlining my workflow, backed by reliable English support whenever I need it.
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SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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