JB

Jackie B

May 6, 2025 Source: G2.com

User Friendly Excellence for Client Booking

What do you like best about Fresha?I love how straightforward it is to use for booking appointments and keeping my time organized for myself and clients. It was also very quick to sign up and worked seamlessly when I first opened my business. I use fresha everyday to keep tabs on upcoming appointments and to block off work days for personal time.What do you dislike about Fresha?When I first started my business some of the initial expenses surprised me when I had an influx of new clients that found me through Fresha's portal. Then I was charged a percentage of their booking even if the booking fell through.What problems is Fresha solving and how is that benefiting you?Fresha makes it easy for clients to book their own appointment within my set working hours. It also does the job of notifying each client before their upcoming appointment. It also allows me to book time off seamlessly by adjusting my working hours so no one can book during those designated times. It also prevents last minute, surprise appointments since you are able to adjust how far in advance someone must book.

BR

Billy R

August 15, 2023 Source: G2.com

"Exceptional!"

What do you like best about Fresha?

So easy to use. We have online booking as well as a few of their other services. They now offer Gift Cards, so that should be really useful for our business.

What do you dislike about Fresha?

Nothing at all. Everything works great in our account.

What problems is Fresha solving and how is that benefiting you?

Online booking form. It really has boosted our business with real time online booking. So convenient and you can have a link put on your google business page.

AU

Anonymous User

May 12, 2023 Source: G2.com

"Hidden gem!"

What do you like best about Fresha?

Easy to use and set up. This app has so many awesome features! Online booking, credit card processing, email and text marketing, just to name a few. This is truly a hidden gem.

What do you dislike about Fresha?

There is nothing on this app to dislike. You can access on a desktop as well. Everything works really well and no complaints or problems that we see at all. You do need to have time to add all of your services.

What problems is Fresha solving and how is that benefiting you?

Online booking in real time, email marketing! So many benefits using this app. You can create gift cards as well. Much more productive using the app and business has increased.

MW

Michele W

December 9, 2022 Source: G2.com

"Fresha is designed for Hairdressers rather than Massage Therapists"

What do you like best about Fresha?

Gift vouchers were easy and clients were able to access them easily

What do you dislike about Fresha?

Client notes. Was designed for hairdressers rather than massage therapists. Couldn't use session packs either

What problems is Fresha solving and how is that benefiting you?

I have moved away from Fresha now

Fresha Reviews

User Rating

Rating Distribution

Do You Use Fresha?

Jackie B

Billy R

Anonymous User

Michele W

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