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Frame.io Reviews

User Rating

4.6/5 (Based on 344 Ratings)

Rating Distribution

  • Excellent

    85.8%
  • Very Good

    2.6%
  • Average

    1.2%
  • Poor

    9.3%
  • Terrible

    1.2%

User Sentiments

Intuitive User Interface, Extensive Integrations, Seamless Collaboration, Timecode-Based Comments

Occasional Bugs and Glitches, Slow Loading Times, Confusing User Experience (Mobile App), Limited Storage Space

Do You Use Frame.io?

Write a Review

Review Summary

Frame.io receives mixed reviews. Many users praise its ease of use for video review and collaboration, particularly its time-coded comments and integration with Adobe Premiere. Some find the user interface intuitive, while others find it confusing. However, significant complaints include fraudulent billing practices, constant bugs, slow loading times, and a high price point. While some users suggest exploring alternatives, others believe Frame.io remains the best option for video review and collaboration, despite its drawbacks.

Pros

  • Easy to use interface for clients to leave timestamps comments.
  • Great for remote collaboration on video projects with clients.
  • Integration with editing software like Premiere Pro speeds up workflow.

Cons

  • Hidden fees for adding collaborators can be deceptive and costly.
  • Numerous bugs and glitches can lead to frustration and wasted time.
  • The price point is high compared to similar platforms with similar features.

AI-Generated from the text of User Reviews

Reviews
FA

Fernando A

September 21, 2026 Source: G2.com
Saves Time, Enhances Client Collaboration
What do you like best about Frame.io?I like how easy Frame.io is for my clients to use. It's not complicated for them to leave reviews, which is a big plus. I also enjoy the integration with Adobe Premiere, making my workflow smoother. The user interface is another aspect I appreciate, as well as the fact that it saves time for my team and clients. Instead of needing to download files, my clients can access Frame.io directly and leave their reviews, comments, and notes, which is more efficient. Switching to Frame.io made everything easier compared to sending rendered videos for review.What do you dislike about Frame.io?Pricing could be a bit betterWhat problems is Frame.io solving and how is that benefiting you?Frame.io saves time by letting clients track video and motion graphics project progress without downloading files. It simplifies leaving reviews and integrates easily with Adobe Premiere, making collaboration smoother for my team and clients.
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NA

Nzimah A

July 7, 2026 Source: G2.com
Sometimes it acts abit slow with cloud uploads too Easy-to-Navigate Interface with Flexible Versioning and Cloud Uploads
What do you like best about Frame.io?The interface and the user ability. Easy to navigateWhat do you dislike about Frame.io?Navigating the interface. The flexibility it has with versions of edits. Cloud access with being able to upload rushes straight to frame from a setWhat problems is Frame.io solving and how is that benefiting you?Storage and organising with projects.
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VF

Verified User in Health, Wellness and Fitness

July 7, 2026 Source: G2.com
Easy Collaboration and Intuitive UI That Anyone Can Adopt
What do you like best about Frame.io?The easy collaboration, UI design and ability for people with less of a understanding of feedback to easily adopt this platform to comment and provide amends with easeWhat do you dislike about Frame.io?Sometimes the scroll mechanics can be finicky and need fine tuning. Recommendations to others considering Frame.io? What problems is Frame.io solving and how is that benefiting you?The implementation into premiere pro needs some further refining also
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VM

Verified User in Online Media

July 7, 2026 Source: G2.com
Easy to Use, Powerful Playback and Version Management
What do you like best about Frame.io?Ease of use, and powerful playback and managing of assets and versions.What do you dislike about Frame.io?Good for review, weaker as a full production trackerWhat problems is Frame.io solving and how is that benefiting you?Asset management and versioning, reviewing
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NF

Nada F

July 1, 2026 Source: G2.com
File Explorer Feel in the Cloud—Fast, Familiar, and Easy
What do you like best about Frame.io?.feels like my file explorer but cloud basedWhat do you dislike about Frame.io?sometimes it gets jammed uploading multiple files, and doesn't give accurate etaWhat problems is Frame.io solving and how is that benefiting you?it's solving the hard wired physical side of things when delivering for client and it's cutting me a lot of hassle
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VU

Verified User

June 30, 2026 Source: G2.com
Robust Asset Management and Seamless Adobe Integration
What do you like best about Frame.io?I like everything about Frame.io. I've championed it since it was first founded, and I find it one of the most robust tools for asset management and collaborative feedback. The thing I value most is the sharing and feedback in one place, where all the comments and feedback are visible for everyone so we can collaborate on the feedback together. This is the tool that streamlined our operations and our feedback process. The second tool I value is the Premiere Pro panel, since it's integrated within Premiere Pro and we can receive comments in real time. The third is its asset management capabilities. It's also very well integrated with the Adobe ecosystem, especially Premiere Pro. The initial setup was very easy. Since the new subscription model, we've added all our members to the account, benefiting from the extra storage space, and the pricing is very competitive.What do you dislike about Frame.io?{"I had two problems in the past. One was the subscription model, which is now fixed.","On the previous subscription model, we only had one account. It made more financial sense to have one account.","Atmos Connect (C2C) wasn’t working. The connection was there, but we just couldn't connect or have the footage transferred. I wasn't sure if it was a Frame.io problem or an anonymous connect problem. We couldn't implement the workflow we wanted to do, so we couldn't explore it further. It didn't impact the review or delivery workflow.","I'm not sure if Frame.io has AI integrations with cloud or Chargebee. If not, it'd be a good idea to have them. Also, I'd like integrations with project management tools like Wrike, ClickUp, or Basecamp — especially Basecamp."}What problems is Frame.io solving and how is that benefiting you?Frame.io solves our collaboration problem by keeping all the comments and feedback in one place, visible for everyone to collaborate on. It streamlined our operations and feedback process, plus the Premiere Pro panel lets us receive comments in real time and handles asset management.
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BN

Britney N

June 24, 2026 Source: G2.com
io Makes Client Reviews and Versioning Effortless
What do you like best about Frame.io?I love how Frame.io lets me organize everything by client and project, while also storing different versions in one place. Clients can review the work, leave feedback directly on the project, and request specific revisions. Overall, it feels both efficient and effective.What do you dislike about Frame.io?There isn’t much to dislike. It does everything I need it to do, and it’s easy to use. My only wish is that when I open it in a new window, it would redirect to the app on my desktop.What problems is Frame.io solving and how is that benefiting you?It helps me keep track of all my projects. I especially love the Recent Activity tab, which shows recent uploads and client comments, so I can quickly see what’s new and stay on top of updates. Frame.
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HJ

Himanshu J

May 10, 2026 Source: G2.com
Timestamped Comments Make Video Feedback Clear and Efficient
What do you like best about Frame.io?It makes feedback on video projects way less chaotic. The timestamped comments are probably the biggest win, you can leave feedback at the exact second something needs fixing instead of sending vague messages.What do you dislike about Frame.io?Pricing can be a bit hard to justify if you’re not doing video work regularly. For agencies or active teams, it probably makes sense, but for occasional use it feels pricey. Uploads are usually fine, but larger files can take time depending on internet speed, which gets annoying when deadlines are tight. Also, file organization can become messy if multiple projects are running and nobody maintains structure properly.What problems is Frame.io solving and how is that benefiting you?It solves the messy feedback problem in creative work. Instead of getting feedback through email, WhatsApp, Slack or random calls, everything stays attached to the actual video.
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VA

Verified User in Animation

May 1, 2026 Source: G2.com
Super Convenient Client Reviews in One Place—Perfect for Post-Production Workflows
What do you like best about Frame.io?.The ease of use for review, I'm sharing links with clients for them to leave their comments and it's super convenient to keep everything in one place that is already friendly for post production workflowsWhat do you dislike about Frame.io?After I enabled the adobe user plan with 100gb, I haven't found something I do not like, prior to that, the free tier with only 2 gb of space is just too small to offer any meaningful usefulnessWhat problems is Frame.io solving and how is that benefiting you?Keeping feedback and deliverables in one location instead of multiple services (dropbox, vimeo, email, etc)
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BV

Bogdan V

April 29, 2026 Source: G2.com
Streamlined Video Collaboration with a Few UX Hiccups
What do you like best about Frame.io?I use Frame.io for video review and collaboration, which is really helpful for remote collaboration between me and my team. I appreciate being able to upload multiple video files and stack them, making it easier to compare them and make changes. It's secure, which is really important to me. I also like that it allows high-resolution files or proxies to be uploaded directly from the camera, and I don't need to set up a cloud or anything else. The initial setup was pretty intuitive.What do you dislike about Frame.io?So it's, maybe UI and UX design. So navigation and organization is a bit hectic sometimes. Search capability can be a bit better. And maybe asset performance.What problems is Frame.io solving and how is that benefiting you?I use Frame.io for uploading and stacking multiple video files to compare them easily and make changes. It enables remote collaboration with my team, which is crucial for working with platform designers and media producers.
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SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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