EcoSoft Health Referral Management

Features

• New referrals trigger automated notifications
• Routed by your workflow rules to specific providers and/or schedulers including pre-screening information
• Referral information is immediately available to providers and schedulers
• When integrated with your EHR/EMR, stored patient information is merged to assist the provider/scheduler
• Referral life cycle steps are customized to the specific needs of your organization
• Referrals not progressing properly are automatically escalated by the workflow manager
• Optional integration to import new referrals for other sources—EMR, marketing systems
• Website referral requests are managed in the same way as all other referrals
• Real-time dashboards easily identify the status of all referrals
• Monitor and analyze referral-management performance
• Easy to use with minimal training; intuitive and clear
• No software installation required; all access is through the web-based portal
• Quick and easy entry of patient referrals for call-ins and physician-to-physician referrals
• Access is controlled; only authorized users can see their password- and PIN-protected data
• Providers and practice schedulers view only their own referrals
• System administrators see all referrals to all providers
• Controlled and limited access can be granted to outside agencies and payers