Doxy.me Reviews

User Rating

4.8/5 (Based on 769 Ratings)

Rating Distribution

Excellent
89.3%
Very Good
5.6%
Average
2.3%
Poor
2.7%
Terrible
0%

User Sentiments

Ease of Use, HIPAA Compliance, Reliable Connection, User-Friendly Interface

Audio Issues, Video Freezing, Mobile Usability Issues, Inconsistent Connection Quality

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Review Summary

Users appreciate Doxy.me's ease of use, citing its intuitive interface and hassle-free setup. Many reviewers commend its video and audio quality, while some note occasional glitches. Doxy.me's security features are generally well-received, with users feeling confident in the platform's privacy and data protection measures. However, some users have concerns about the lack of advanced features, such as scheduling and customization options. Additionally, some reviewers have experienced technical difficulties, including connectivity issues and problems with patient invitations.

Pros

Convenient and easytouse telemedicine platform.
Secure and HIPAAcompliant video conferencing.
Userfriendly interface and simple setup process.
Affordable pricing plans for individuals and businesses.

Cons

Limited customization options for branding and design.
Occasional technical issues and glitches reported by users.
Some users have experienced connectivity problems.
Lack of integration with certain Electronic Health Record (EHR) systems.

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Reviews

Khazana M

January 27, 2026 Source: G2.com

Effortless Meetings and Top-Notch Security

What do you like best about Doxy.me?Ease of use and security features, especially for any organization providing services to clients. Meeting is made easy with this software.What do you dislike about Doxy.me?I would love if multiple users could join a video conference on the free version of the software.What problems is Doxy.me solving and how is that benefiting you?For nonprofit service providers, having a secure and straightforward intake process is crucial. While we have tried various software solutions, Doxy.me has stood out as the most convenient HIPAA-compliant option. It allows you to share a single link with multiple clients and then admit individuals from the waiting room one at a time, which makes managing sessions much easier.

Verified User in Mental Health Care

November 3, 2025 Source: G2.com

Effortless Navigation and Smooth Performance for All Users

What do you like best about Doxy.me?The platform is straightforward for both clients and therapists to navigate. It operates smoothly without any noticeable issues.What do you dislike about Doxy.me?At the moment, I don't have any dislikes regarding Doxy.What problems is Doxy.me solving and how is that benefiting you?This tool is more professional for mental health purposes than most others, offering the security and reliability we need for our clients.

Verified User in Mental Health Care

May 16, 2025 Source: G2.com

Easy HIPAA Telehealth Platform

What do you like best about Doxy.me?You are able to create a url for clients to access every time.What do you dislike about Doxy.me?There are sometimes technical glitches during videos. You are able to troubleshoot and refresh.What problems is Doxy.me solving and how is that benefiting you?It provides a HIPAA platform to use with clients for telehealth.

Verified User in Hospital & Health Care

November 11, 2024 Source: G2.com

me to enable telehealth visit - super easy to use

What do you like best about Doxy.me?Fast setup and easy to use. Allows patients to login and complete visit easily. Look and feel are simple and effective.What do you dislike about Doxy.me?Pricing is a little high for the advanced feature, but competitive. Would be night to have differenct pricing tiers with some of the advanced features available at lower price point. Don't need all the bells and wistles but waiting room would be nice option for lower price point.What problems is Doxy.me solving and how is that benefiting you?Need to have a telehealth option but isn't avaible in EHR. Use Doxy.

Mann R

July 17, 2024 Source: Trustpilot.com

Brilliant service - and all free!

I'm very grateful to doxy.me for allowing me to run my online trauma therapy practice professionally, simply and easily - for free. It's great for clients too, as there's nothing to download or sign-up to. I wouldn't be without it.

Verified User in Hospital & Health Care

May 17, 2024 Source: G2.com

Ease of use

What do you like best about Doxy.me?Doxy.me allows me to easily show new users how to set up online meetings with various patients and centers. I also like that it's online and I don't have to set up and maintain software.What do you dislike about Doxy.me?I can't think of anything. We're very happy with it here.What problems is Doxy.me solving and how is that benefiting you?Doxy.me allows our users to have an easy to learn experience while easily allowing outside users to get in touch with our workers. It's huge having something easy for patients to use as some don't have the tech experience.

Tritia F

January 16, 2024 Source: G2.com

Awesome Platform!

What do you like best about Doxy.me?Love this platform! Awesome, easy to use features AND they support veteran owned business!!What do you dislike about Doxy.me?The forms provided are a bit wonky and is weird for the client/patientWhat problems is Doxy.me solving and how is that benefiting you?Making the forms more user friendly and customizable.

Maria S

January 14, 2024 Source: G2.com

Pretty user-friendly & enjoyable

What do you like best about Doxy.me?I think it's most helpful that it's up-to-date with its security & its user features. It updates appointments in real time & leaves important notifications whenever needed.What do you dislike about Doxy.me?As long as the connection's okay on both ends, the site/app will work very effeciently & will be user-friendly. Otherwise, there are lags.What problems is Doxy.me solving and how is that benefiting you?They seem to be solving their troubleshooting problems, which'll benefit every user as a whole.

Elizabeth Ossip, LCSW

December 17, 2023 Source: Trustpilot.com

I love Doxy.me

I love Doxy.me! Great features, easy to use, great staff and services. I don't take advantage of all the great features as much as possible, but I know I have support if needed.

Lisa C

October 16, 2023 Source: G2.com

"Amazing and Safe Platform"

What do you like best about Doxy.me?

I love how easy Doxy is to use and the new updates that have been made with therapy tools are cool! The white board is super hepful and easy to use during therapy sessions!

Doxy can be more stable client side if they have internet issues now which is awesome! The chat feature is very helpful if there are audio issues.

Now being able to share sound in sessions too makes doing play therapy even better!

What do you dislike about Doxy.me?

Sometimes getting support has been a challenge, but improving all the time.

What problems is Doxy.me solving and how is that benefiting you?

Connection issues have gotten so much better which make sessions flow better which is nice and helps keep clients connected to this process better.

Doxy.me Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Doxy.me?

Review Summary

Pros

Cons

Khazana M

Verified User in Mental Health Care

Verified User in Mental Health Care

Verified User in Hospital & Health Care

Mann R

Verified User in Hospital & Health Care

Tritia F

Maria S

Elizabeth Ossip, LCSW

Lisa C

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