Data Axle Genie Reviews

User Rating

4.2/5 (Based on 167 Ratings)

Rating Distribution

Excellent
74.3%
Very Good
4.8%
Average
4.2%
Poor
4.2%
Terrible
12.6%

User Sentiments

Customer Support, Data Accuracy, Ease of Use, Lead Generation Capabilities

Mobile App Functionality, Email Accuracy, High Price, Lack of Direct Phone Numbers

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Review Summary

User reviews highlight Data Axle Genie/Sales Genie's exceptional customer service as a key strength. Users consistently praise the responsiveness, professionalism, and knowledge of the support team, particularly mentioning individuals like Kevin, Kari, and Alejandro. The platform is also valued for its comprehensive data and lead generation capabilities, enabling users to target specific demographics and industries. However, some users express concerns about outdated email addresses and the occasional lack of phone numbers in newer listings. Overall, the platform is well-regarded for its ease of use, strong support, and ability to streamline lead generation, though users recognize the need for ongoing data accuracy improvements.

Pros

Exceptional customer service with knowledgeable and responsive representatives.
Provides accurate realtime data sets, allowing for targeted marketing campaigns.
Streamlines lead acquisition and sales processes, increasing efficiency.

Cons

Overcommunication can lead to inbox overload, but is better than undercommunication.
The system is somewhat outdated, although functional and training is provided.
Phone numbers may be for commercial lines, making direct contact with decisionmakers difficult.

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Reviews

Chris B

January 25, 2026 Source: Trustpilot.com

Very responsive and efficient team to…

Very responsive and efficient team to work with and we look forward to working with Amanda and Douglas again.

Roger Silva

January 25, 2026 Source: Trustpilot.com

Easy to use platform! Excellent Service

Easy to use platform and I got the list I was looking for. Customer support was great and felt supported throughout my experience.

DEBBIE DODSKI

January 24, 2026 Source: Trustpilot.com

Excellent Service

As always Randy provides me with everything I need in a timely manner.

O. Tom Chhuong

January 23, 2026 Source: Trustpilot.com

Salegenie is easy to use and intuitive

Salegenie is easy to use and intuitive. I would recommend it to any business looking to find quality and cleaned sales leads for cold outreach.

Mike McCormick

January 20, 2026 Source: Trustpilot.com

Data Axle did it again.. Second time …

Plenty of people willing to help anytime you need it.
Knowledgable and friendly. The information was as I requested. Great job... Thank you

John Prue

January 19, 2026 Source: Trustpilot.com

Great service and options.

Melody Kaiser

January 19, 2026 Source: Trustpilot.com

Thank you, David!

David was very responsive & helped with all of our questions and requests.

Frank Chebalo

January 18, 2026 Source: Trustpilot.com

Great customer service

Super customer service.

Dion Gutierrez

January 17, 2026 Source: Trustpilot.com

Excellent Staff Providing Quality Data

The staff is excellent to work with & the data is the best you will find at their price available. I highly recommend Data Axle!

Troy Hargrove

January 16, 2026 Source: Trustpilot.com

I'm moving at supersonic speeds because of data axle

I'm moving at super high speeds because of this company the accuracy the professionalism and the speed