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Contentful Reviews

User Rating

4.3/5 (Based on 437 Ratings)

Rating Distribution

  • Excellent

    49%
  • Very Good

    37.1%
  • Average

    12.6%
  • Poor

    0.7%
  • Terrible

    0.7%

User Sentiments

Easy to Use Interface, Flexible Content Modeling, Extensive Integrations, Fast Content Delivery

Steep Learning Curve, Limited Rich Text Editor Functionality, Limited Content Model Customization, Slow UI for Large Projects

Do You Use Contentful?

Write a Review

Review Summary

Contentful is a powerful headless CMS praised for its user-friendly interface, multilingual content management capabilities, and robust API. Users appreciate its flexibility and scalability, enabling them to create and manage content for websites, apps, and other digital channels. However, Contentful can have a steep learning curve, particularly for users new to content management systems. Some users find the platform complex and overwhelming due to its extensive features and options. Contentful excels at managing content across multiple platforms and facilitating role-based access control, offering a secure and streamlined approach to content distribution.

Pros

  • Contentful is a powerful CMS that allows for extensive customization, enabling both simple and complex data structures.
  • It offers a userfriendly interface and a fast learning curve, making it easy for nondevelopers to navigate and learn.
  • Contentful provides a powerful API and SDK, facilitating seamless integration with existing workflows and custom solutions.

Cons

  • Early decisions made about content models can significantly impact the overall user experience.
  • Contentful's data modeling approach and GraphQL API can be challenging for teams without prior experience in these areas.
  • The pricing model can be a barrier to adoption for smaller teams or organizations with limited budgets.

AI-Generated from the text of User Reviews

Reviews
DS

Dheeraj S

December 6, 2023 Source: G2.com
"Great headless CMS with many features out of the box and a great API and CLI"
What do you like best about Contentful?

I like that Contentful has a user-friendly interface, the ability to create and manage content in multiple languages, and its robust API, making it easy to integrate with other applications and services. Additionally, Contentful offers a flexible and scalable architecture that allows users to quickly and easily create and manage content for websites, apps, and other digital channels.

What do you dislike about Contentful?

Its learning curve can be steep for users new to content management systems. Additionally, some users may find the platform complex and overwhelming, with many features and options that can be difficult to navigate.

What problems is Contentful solving and how is that benefiting you?

We have multiple pages editable by many cross-functional teams at my company. We sometimes want to keep things open to some groups and not for other groups. Contentful has a good Role Based Access Management approach that helps us keep the gates in place.

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GR

Gabriela R

October 26, 2023 Source: G2.com
"Easy to navigate, easy to learn"
What do you like best about Contentful?

As a content manager, I've worked with other CMS systems like WordPress, but Contentful is by far the easiest to use. The interface is pleasant, and I enjoy creating unique strictures for each webpage or email. I'm not a developer whatsoever, and I found it really easy to navigate and learn.

What do you dislike about Contentful?

I haven't had any issues with Contentful. I am still learning new tips and tricks as I go, but that's just par for the course.

What problems is Contentful solving and how is that benefiting you?

We previouly used HubSpot but it wasn't as scalable. Contentful helps us do more, with less effort.

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RA

Rexford A

October 11, 2023 Source: G2.com
"Navigating the Pros and Cons of Contentful: An In-Depth Review"
What do you like best about Contentful?

Contentful is a cloud-based service, eliminating the need for users to manage infrastructure and ensuring high availability.

What do you dislike about Contentful?

Some users like myself find the content entry and editing interface less intuitive compared to other CMS platforms.

What problems is Contentful solving and how is that benefiting you?

Traditional CMS solutions can be restrictive in terms of customization. Contentful offers flexibility in content modeling, allowing you to tailor the system to your unique requirements.

Benefit: Contentful can accommodate the growing needs of my digital projects without sacrificing performance.

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AU

Anonymous User

April 20, 2023 Source: G2.com
"Contentful for CRM"
What do you like best about Contentful?

Easy to use and looks great. Great capacity to build different templates and capabilities.

What do you dislike about Contentful?

Sometimes you dont see formatting errors in the backend and only see once content is live.

What problems is Contentful solving and how is that benefiting you?

Solving the need for a developer for all web changes

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AU

Anonymous User

April 9, 2023 Source: G2.com
"Contentful is an amazing headless CMS tool"
What do you like best about Contentful?

The best aspects of this tool are its modern and uncluttered UI, the multiple options to connect your app code to Contentful and the excellent communication that the Contentful team has provided us. Additionally, its performance has been on point and the team has always been quick to answer our questions.

What do you dislike about Contentful?

I would say I haven't had any real issue with it, it does have a bit of a learning curve, but the interface is pretty simple and the experts support has been great so it's hard to find any fault to it.

What problems is Contentful solving and how is that benefiting you?

Decouple the code from the content in our applications, allowing us to modify the content and adapt it to different countries and clients without altering the code of the applications.

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AU

Anonymous User

April 3, 2023 Source: G2.com
"Extensive usage with lots of dynamic changes and flexibilities showed the stability of the system"
What do you like best about Contentful?

Clean architectural approach, fast API, image optimization, new pricing and great support.

Great to see how the system evolves and improves. More apps are incoming to the market.

Very easy to extend and add additional functionality if necessary.

Cross-spaces - great thing to have.

What do you dislike about Contentful?

Some limitations for UI changes,

Many potential improvements to fields management are not there yet and rely on extensions, like conditional fields etc.

Content types usage limitation - much better with new prices

What problems is Contentful solving and how is that benefiting you?

Managing Content team with roles & permission, managing markets/locales. Providing clean and stable forms for managers to work with. It also allow us to limit them from changes to the front end.

Great image optimisation and much better workflows comparing to previous CMS experience.

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AU

Anonymous User

March 28, 2023 Source: G2.com
"Thoughts about Contentful"
What do you like best about Contentful?

I think that it is simple to use and easy to teach someone to use.

What do you dislike about Contentful?

I haven't really run across something that I don't like that would be related to Contentful.

What problems is Contentful solving and how is that benefiting you?

It helps us to update the Website with ease and allows others to get in and make updates without having to go through a lot of training.

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AU

Anonymous User

March 28, 2023 Source: G2.com
"Next generation content platform"
What do you like best about Contentful?

Contentful is a simple and highly available system. It runs smooth, gives you endless possibilities, offers structured yet creative ways of working, and most importantly the time from thought to launch can be very short.

What do you dislike about Contentful?

I find Contentful to have very few downsides. Support can be hard to reach if you are a spoiled type, API response times can be somewhat buggy once per quarter, and the awesomeness can be tough to believe when talking to new stakeholders.

What problems is Contentful solving and how is that benefiting you?

Contentful gives us a possibility of working acrozz platforms, projects and departments while bringing awesome content to our many markets very fast. We have gained a lot from using this.

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AU

Anonymous User

January 17, 2023 Source: G2.com
"Contentful's professional services team made our platform migration a breeze"
What do you like best about Contentful?

Contentful's professional services team helped us quickly and efficiently migrate our content from Drupal. They were highly responsive to questions, suggested solutions to complex challenges, and were a pleasure to work with all around. I can confidently say that our re-platforming efforts would've taken much longer with many more roadblocks if we had not had their support.

What do you dislike about Contentful?

There's very little I disliked! Obviously, they were a support mechanism and couldn't do the work for us, so we still had to figure out some problems on our own. However, there was never a problem that I couldn't address with them, and they were able to assist as much as possible.

What problems is Contentful solving and how is that benefiting you?

Our previous CMS was not meeting our needs. It was laborious to make content updates and imposed limitations on our digital experience. By contrast, Contentful's content platform allows for a seamless authoring experience that can scale across all of our digital properties.

Read more
AU

Anonymous User

December 13, 2022 Source: G2.com
"We had a flawless experience using Contentful"
What do you like best about Contentful?

We enjoyed the customizability of content modules of Contentful to meet our needs to serve text, video and audio content.

What do you dislike about Contentful?

The platform is straightforward to use, even for non-technical with a minimal amount of training.

What problems is Contentful solving and how is that benefiting you?

Creating content to be updated dynamically in a mobile application.

Read more

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