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Clear Books Reviews

User Rating

4.2/5 (Based on 324 Ratings)

Rating Distribution

  • Excellent

    63.9%
  • Very Good

    11.7%
  • Average

    9.9%
  • Poor

    4%
  • Terrible

    10.5%

User Sentiments

Easy to Use, Excellent Customer Support, Comprehensive Reporting, Seamless HMRC Integration

Confusing Navigation and Taxonomy, Limited Bulk Edit Functionality, Occasional UI Clunkiness , Price Increases Despite Limited Feature Usage

Do You Use Clear Books?

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Review Summary

Overall, ClearBooks is a popular accounting software among small businesses and freelancers due to its user-friendly interface, strong invoicing capabilities, and comprehensive reporting features. Praised for its simplicity, intuitive design, and excellent customer support, ClearBooks empowers users with efficient bookkeeping and tax management. However, it may fall short for complex accounting needs or businesses requiring advanced features like inventory tracking or project management. While its pricing is generally considered affordable, some users have reported occasional glitches and limited customizability as areas for improvement.

Pros

  • Userfriendly interface and easy setup process.
  • Customizable features and integrations with other tools.
  • Offers a variety of reports and analytics for financial insights.
  • Fast and reliable customer support.

Cons

  • Some users report occasional glitches and bugs in the software.
  • Limited mobile app functionality compared to the desktop version.
  • Some users find the pricing structure to be more expensive than other accounting software.
  • Complex features may require additional training or assistance for some users.

AI-Generated from the text of User Reviews

Reviews
A

Amanda

January 15, 2026 Source: Trustpilot.com
Making the change to MTD
Making the change to MTD and it's all very confusing. Have been in touch with a few companies over the past couple of months and Clear Books is the only one that's responded to every enquiry pretty much straight away and always in a helpful manner. I feel pretty confident using the software now, and the fact that it's easy to get help should you get stuck is very valuable. Many thanks to Senior Support Agent Tommy Chung.
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jh

jill harrison

November 28, 2025 Source: Trustpilot.com
Fantastic support, fast, helpful, comprehensive responses
Looking for free software for making tax digital. I had a few questions to ensure it’s the right software for me and they responded within an hour both to the first and follow up set of questions. The answers were very full and answered my questions directly, not just a dump from a user manual. I will definitely be using this software as good support is invaluable.
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AB

Anna Borkim

November 14, 2025 Source: Trustpilot.com
Best accounting software
I have been using ClearBooks for several years now. I originally started my small practice with another commercial accounting software, but once I discovered ClearBooks, I knew I didn’t need to look any further. The software is extremely intuitive, easy to use, and offers all the essential features you could need. For what it provides, the price is truly excellent.

What I value most about ClearBooks, however, is the support team — they are simply outstanding. You can reach out to them with absolutely any question, even the smallest one, and their responses are always incredibly fast. I have never had an issue that they were unable to resolve successfully.

I’m genuinely surprised that relatively few people know about this software and everything it has to offer. I always recommend it to my clients because it is remarkably straightforward to use and suitable for almost any type of business.

My heartfelt thanks go to the entire ClearBooks team. You’re doing an amazing job! Over the years, I’ve seen how the software continues to evolve and adapt to new requirements in the accounting environment. You are truly reliable. Thank you for making my work easier and for providing such exceptional support.
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RL

Rhiannon Ladd

February 21, 2025 Source: Trustpilot.com
Excellent Service; Better Than The Competition!
I had a demo of all the Clearbooks software with Martin, and it was very thorough and informative. As a new business owner I was especially grateful to learn about all the features I would need. I also had assistance from Jamie, who was very knowledgeable and helpful too. The interface of Clearbooks is very user friendly, so I will be looking forward to using it. I definitely recommend investing in Clearbooks over its competitors; the free one to one demo and a point of contact for any future queries is certainly a plus.
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BE

Ben Entecott

January 15, 2025 Source: Trustpilot.com
Clear Books is a wonderful system to use
I use Clear Books every working days. It's a wonderful system to use. The help and assistance is top notch, and the team members are all friendly and eady to talk to. I highly recommend to all.
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IW

Ian White

December 1, 2024 Source: Trustpilot.com
Excellant ,easy to use software
We have now been using clear books for a month we are very happy with the software. We are impressed with the online support. The customer service is excellent with extremely quick response times to any queries we may have.
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JG

Jon Griffin

August 13, 2024 Source: Trustpilot.com
Great proactive onboarding service
Great proactive onboarding service. I really know I can call if I need to.
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C

Carol

February 14, 2024 Source: Trustpilot.com
Easy to use
Easy to use, someone available if help is needed.
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SC

Sarah Christie

February 13, 2024 Source: Trustpilot.com
Top Accountancy Software and Support
The software itself does everything I need it to do and more. There have been numerous occasions I have called the support team for help both with errors on my part and learning about Clear Books itself and their expertise have been brilliant. Most of the calls have been answered immediately and those where messages have been left are returned within hours and always on the same day.
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LW

Lesley Woo

February 12, 2024 Source: Trustpilot.com
Clearbooks, simple to use, effective and good value
Using Sage Accounts for 25 years, I needed to source a more cost effective alternative. I shortlisted 4 providers and selected Clearbooks. I was impressed initially by the reason behind this software being created. Having used Clearbooks for over a year it was an excellent decision. Prompt post sales care who were patient and helpful, plus I find the online help great too. The software is very well priced, simple and effective. I especially like the ease of importing bank statements and applying transactions. Our accountant was initially reticent as had no previous experience with Clearbooks but on using the Accountants access they advised they found the software very simple to navigate. I highly recommend Clearbooks for small businesses.
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