CallHippo Reviews

User Rating

4.3/5 (Based on 571 Ratings)

Rating Distribution

Excellent
67.4%
Very Good
18%
Average
4.4%
Poor
1.2%
Terrible
8.9%

User Sentiments

Excellent Customer Support, Ease of Use, Affordable International Calls, Call Recording Feature

Occasional Call Quality Issues, Mobile App Issues, Limited Features in Lower Plans, Confusing Pricing Structure

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Review Summary

Overall, CallHippo garners positive feedback for its user-friendly interface, robust feature set, and reliable call quality. Customers appreciate the ease of setup and management, as well as the range of features such as call recording, analytics, and integrations with popular CRM and helpdesk systems. The customer support team is also praised for their responsiveness and helpfulness. However, some users have reported occasional technical glitches and limitations in customization options.

Pros

Easy to use interface for call management and analytics.
Integrates with popular CRM and helpdesk systems.
HDquality voice calls with advanced call quality features.
Affordable pricing plans for small to mediumsized businesses.

Cons

Limited customer support options, especially for free and basic plan users.
Occasional issues with call quality, particularly during peak hours.
Lacks some advanced features found in more expensive call center solutions.

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Reviews

Anonymous User

January 2, 2024 Source: G2crowd.com

"Call connectivity with clarity of voices is high with callhippo"

What do you like best about CallHippo?

The connectivity and clarity of voice which is the best compared to other dialler is what I like about callHippo.

What do you dislike about CallHippo?

CallHippo is simple to use and I don't experience any technical clitch or any issues so far. I like it

What problems is CallHippo solving and how is that benefiting you?

CallHippo makes job easy for outbound calls - Pretty simple for call agent to dial

Subhash G

December 28, 2023 Source: G2crowd.com

"Simple, Easy & Efforless"

What do you like best about CallHippo?

How easy it was to setup a support number in a very short time.

What do you dislike about CallHippo?

Modifying roles and assigning users to a dedicated number.

What problems is CallHippo solving and how is that benefiting you?

The need for infrastructure required for setting up a call center with a three / four-member team.

Hamza K

October 19, 2023 Source: G2crowd.com

"Great Product"

What do you like best about CallHippo?

The ability to procure any number you want plus. I also like the little bar which shows time respective to client, makes work easier

What do you dislike about CallHippo?

Some network issues were of concern sometimes it took to long to connect a call

What problems is CallHippo solving and how is that benefiting you?

The ability to contact cloents using local numbers

Katrina N

October 18, 2023 Source: G2crowd.com

"Satisfied"

What do you like best about CallHippo?

it is very user-friendly and easy to use

What do you dislike about CallHippo?

none that I can think of for now. so far its all good

What problems is CallHippo solving and how is that benefiting you?

on contacting people

Anonymous User

October 16, 2023 Source: G2crowd.com

"Excellent Customer Support"

What do you like best about CallHippo?

* Excellent customer support. If we reach them with any issue will sort it out at earliest

What do you dislike about CallHippo?

Price should be less .

Need to add more features

What problems is CallHippo solving and how is that benefiting you?

Customer Service

Pranay K

October 11, 2023 Source: G2crowd.com

"Ease of Use"

What do you like best about CallHippo?

The network the reception is very nice. We have dual network which comes handy. Quick and easy to use.

What do you dislike about CallHippo?

Nothing as such but soometimes customers are not able to hear us properly

What problems is CallHippo solving and how is that benefiting you?

Christian K

October 8, 2023 Source: G2crowd.com

"Awesome customer support"

What do you like best about CallHippo?

I guess it is rather uncommon to find really top notch customer service that provides individual solution. No canned answers that lead to some FAQ. It real help!

What do you dislike about CallHippo?

The App Interface might need some improvements.

What problems is CallHippo solving and how is that benefiting you?

Cold calling outreach and prospecting

Venkatesh R

October 7, 2023 Source: G2crowd.com

"Best Calling app"

What do you like best about CallHippo?

Best User-friendly and quick calling with advanced features obtained.

What do you dislike about CallHippo?

So far good. Not many observations on the negative side.

What problems is CallHippo solving and how is that benefiting you?

Easy connectivity with the clients & prospects much benefitted to the employee.

Kevin H

October 2, 2023 Source: G2crowd.com

"Very good service"

What do you like best about CallHippo?

Voice quality and 24/7 customer support.

What do you dislike about CallHippo?

Nothing to be mentioned actually every thing is going well.

What problems is CallHippo solving and how is that benefiting you?

Conducting cold calling and also receiving callbacks.

Deb J

September 25, 2023 Source: G2crowd.com

"Good Service"

What do you like best about CallHippo?

Features and Call services There are the best . Call Notification is also good

What do you dislike about CallHippo?

Sometimes there call gets disconnected. They need to work on this

What problems is CallHippo solving and how is that benefiting you?

They have been the best in the price they offer

CallHippo Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use CallHippo?

Review Summary

Pros

Cons

Anonymous User

Subhash G

Hamza K

Katrina N

Anonymous User

Pranay K

Christian K

Venkatesh R

Kevin H

Deb J

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