Bill.com Reviews

User Rating

4.5/5 (Based on 3,352 Ratings)

Rating Distribution

Excellent
79.8%
Very Good
4.7%
Average
1.6%
Poor
12.5%
Terrible
1.3%

User Sentiments

Ease of Use, Extensive Integrations, Streamlined Accounts Payable Process, Automated Invoice Processing

Inconsistent AI Performance, Occasional Sync Errors, Unclear User Interface, Delayed Customer Support Responses

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Review Summary

Bill.com users appreciate its user-friendly interface, ease of use, and time-saving capabilities. Many reviewers highlight the seamless integration of Bill.com with their existing accounting software, allowing for efficient bill payment and expense tracking. The automation features, such as auto-sync, reminders, and approval workflows, are widely praised for streamlining financial processes. Reviewers also commend Bill.com's customer support, describing it as responsive and helpful. However, some users have expressed concerns regarding occasional technical issues and limited customization options. Overall, Bill.com is generally well-received for its user-centric design, automation capabilities, and integration with accounting systems.

Pros

Trusted by leading industries.
Easy to use and navigate interface.
Streamlines payments and invoicing.

Cons

Limited reporting capabilities.
Can be expensive for smaller businesses.
Customer service is not always responsive.

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Reviews

Verified User in Financial Services

August 21, 2026 Source: G2.com

AI driven with several features to assist with recording AP and payment tot he vendor

What do you like best about BILL AP/AR?

Easy to use. Information can be learned very quickly.

What do you dislike about BILL AP/AR?

Support for questions needs to be improved. There is a chat box for questions and it is virtually impossible to speak to a live person to resolve an issue.

What problems is BILL AP/AR solving and how is that benefiting you?

Requested to add a feature that is available. I still have not been provided this. Simplifies the AP and payment process.

Rick B

August 19, 2026 Source: G2.com

Intuitive UI, Strong OCR, and Rock-Solid Integrations

What do you like best about BILL AP/AR?

The user interface, OCR capabilities, integration robustness, and reliable ACH payments.

What do you dislike about BILL AP/AR?

Virtual Cards as a payment option. Prefer to have the ability to adjust payment preferences for the vendor as needed.

What problems is BILL AP/AR solving and how is that benefiting you?

Migration from checks to ACH payments has been key along with aiding in the processing of bills with their OCR tech.

Verified User in Non-Profit Organization Management

August 3, 2026 Source: G2.com

AP process in house Great QuickBooks Syncing and Integrations

What do you like best about BILL AP/AR?

Quickbooks syncing and integrations are great

What do you dislike about BILL AP/AR?

Sometimes the vendor AI linking is doesn't match.

What problems is BILL AP/AR solving and how is that benefiting you?

Time saving for

Jon R

August 3, 2026 Source: G2.com

Bill is overall a great solution for payments and reimbursements, as well as receiving payments

What do you like best about BILL AP/AR?

I use Bill for both paying out to vendors and reimbursing employees as well as a Vendor myself, drafting invoices and receiving payments. It works functionally across all categories. And the iPhone app actually works quite well - sometimes even better for quick receipt processing and reimbursements than the desktop app.

What do you dislike about BILL AP/AR?

For some reason, Bill disallowed the use of certain symbols in their Memo section. They used to allow me to use the @ symbol and additional symbols like that, and now they don't. I found it quite helpful to use those and unnecessarily restrictive. I imagine there's a coding reason for it or something like that, but I wished they didn't change that. I also find the Approval process can be confusing at times, because the steps aren't specifically guided as seamlessly as they are in the iPhone app. The app moves me through the approval process really easily and smoothly. The desktop app I don't always know if the approval and payment out has processed correctly.

What problems is BILL AP/AR solving and how is that benefiting you?

Bill really keeps the vast majority of my payment management in one easy to use resource. It's very helpful to konw I can just handle the vast majority of my financial payment/management needs inside this program.

Erin B

July 31, 2026 Source: G2.com

Efficient Billing with Some Sync Hiccups

What do you like best about BILL AP/AR?

I like how BILL AP/AR memorizes previous bill coding, so I don't have to look up in QBO what the cost code should be. This feature makes working with bills a lot easier for me.

What do you dislike about BILL AP/AR?

I don't like the sync errors with BILL AP/AR. It gives no information on why there's an error or how to fix it. I have to get a representative to resolve anything instead of doing it myself.

What problems is BILL AP/AR solving and how is that benefiting you?

I use BILL AP/AR for storing bills, showing check images, and tracking ACH payments. It memorizes previous bill coding, so I don't have to check what the cost code should be.

Verified User in Construction

July 14, 2026 Source: G2.com

Quickbooks integration Easy to Use and Free Bank Linking Makes Payments Simple

What do you like best about BILL AP/AR?

Its very easy to use! I appreciate that it is free for anyone to link their banking information so I can pay them regardless of whether they have a paid subscription or not.

What do you dislike about BILL AP/AR?

Some parts of the desktop interface can be frustrating. For example, I log into bill.com on a daily basis but for some reason I still have to click through to log in and often I have to input a code regardless of whether or not I select remember me for 90 days

What problems is BILL AP/AR solving and how is that benefiting you?

It streamlines our payments to vendors and helps us track and classify important data through the

Verified User

July 9, 2026 Source: G2.com

Streamlines Financial Transactions with Ease

What do you like best about BILL AP/AR?

I use BILL AP/AR primarily for managing our company's accounts payable and accounts receivable processes, and it really helps in streamlining our financial transactions. I appreciate how it speeds up things, especially the speed of sending invoices. Everything works just fine, and the initial setup was very easy.

What do you dislike about BILL AP/AR?

Nothing - all good

What problems is BILL AP/AR solving and how is that benefiting you?

I use BILL AP/AR to manage accounts payable and receivable, streamlining financial transactions. It speeds up payments and invoice processing, making my work more efficient.

Verified User in Education Management

June 3, 2026 Source: G2.com

com

What do you like best about BILL AP/AR?

syncing with quickbooks, we are now using credit cards - divvy

What do you dislike about BILL AP/AR?

same response as last time, as well as cash flow management

What problems is BILL AP/AR solving and how is that benefiting you?

Allows us to be paperless, cuts down on wasted time Great experience w/ bill.

Verified User in Financial Services

June 3, 2026 Source: G2.com

com Review

What do you like best about BILL AP/AR?

The interface is incredibly smooth. Bill.com offers highly efficient payment processing, collaborative workflows, and a wide range of integrations you can add on. You can manage so many vendors all in one place with ease, and the audit trail feature is a great touch too. All of this makes it remarkably easy and user-friendly.

What do you dislike about BILL AP/AR?

The ability to bulk upload spreadsheets to pay out many invoices or vendors at once, and maybe some connectors to implement the usage of AI to make things a little smoother

What problems is BILL AP/AR solving and how is that benefiting you?

Bill is helping to pay our many vendors using their platform. Allows us to differentiate and make payments with just a few clicks. The need for a lot of book keeping is solved by BILL Bill.

Daisy T

May 4, 2026 Source: G2.com

Easy Setup and Simple Bill Tracking

What do you like best about BILL AP/AR?

It’s easy to set up, pay bills, and keep track of all my expenses.

What do you dislike about BILL AP/AR?

I’ve noticed that there are sometimes issues with payments reaching vendors on time, especially vendors who aren’t enrolled with Bill.

What problems is BILL AP/AR solving and how is that benefiting you?

This app helps me keep track of all my bills and their due dates, so I don’t miss anything.

Bill.com Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Bill.com?

Review Summary

Pros

Cons

Verified User in Financial Services

Rick B

Verified User in Non-Profit Organization Management

Jon R

Erin B

Verified User in Construction

Verified User

Verified User in Education Management

Verified User in Financial Services

Daisy T

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