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BambooHR Reviews

User Rating

4.9/5 (Based on 8,388 Ratings)

Rating Distribution

  • Excellent

    93.8%
  • Very Good

    4.3%
  • Average

    0.8%
  • Poor

    1%
  • Terrible

    0.1%

User Sentiments

User Friendly Interface, Extensive Onboarding Features, Robust Reporting Features, Excellent Customer Support

Limited ATS Functionality, Performance Management Limitations, Limited Benefit Administration Features , Lack of Global Functionality

Do You Use BambooHR?

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Review Summary

Overall, BambooHR receives positive reviews for its user-friendly interface, comprehensive features, and excellent customer support. Users appreciate its intuitive design, customizable fields, and robust reporting capabilities. The software's ability to streamline HR processes, improve employee engagement, and provide valuable insights is also highly praised. However, some reviewers have expressed concerns about its pricing, limited integrations, and occasional technical glitches. Despite these minor drawbacks, BambooHR is generally regarded as a reliable and effective HR solution for businesses of all sizes.

Pros

  • Userfriendly interface: Easy navigation and intuitive design simplify HR tasks for users of all skill levels.
  • Seamless payroll integration: Streamlined payroll processing with integrations to popular payroll providers, ensuring accurate and timely payments.
  • Robust reporting and analytics: Comprehensive reporting capabilities provide valuable insights into workforce trends, employee performance, and HR metrics.

Cons

  • Limited customization: Some users may find the software lacks flexibility in terms of customization, limiting the ability to tailor it to specific organizational needs.
  • Occasional technical glitches: Users have reported intermittent technical issues and glitches, affecting the overall user experience.

AI-Generated from the text of User Reviews

Reviews
S

Sam

October 23, 2026 Source: Trustpilot.com
Simple, user-friendly HR services platform
Speaking as a normal user of the service (not an HR professional), I have found Bamboo to be a very straightforward, user-friendly platform. The interface is intuitive and uncluttered, and I've never experienced any technical issues. It's the best of the many HR platforms I've used to date.
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VS

Verified User in Information Technology and Services

October 12, 2026 Source: G2.com
I need to double check! It makes my workflow at the job much smoother BambooHR Is Easy to Use and Navigate
What do you like best about BambooHR?.I am an end user of BambooHR as my company uses this for our HR hub, and it is easy to use and navigate!What do you dislike about BambooHR?I don't find myself in Bamboo too often aside from its basic features, so I'm not sure I have anything to dislike about it!What problems is BambooHR solving and how is that benefiting you?I am able to find documents easily and others within my organization when
Read more
VR

Verified User in Retail

October 12, 2026 Source: G2.com
Clean, Intuitive UI Makes Navigation Effortless
What do you like best about BambooHR?Clean UI makes navigation easy, and intuitiveWhat do you dislike about BambooHR?The Documents section could be better for finding company specific items.What problems is BambooHR solving and how is that benefiting you?It is the primary HR system for our company. Allows us to quickly reference, Pay, PTO, and reporting structure information.
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JJ

Jamya J

October 12, 2026 Source: G2.com
Self-Explanatory and Very Easy to Use
What do you like best about BambooHR?.its self-explanatory very easy to use and figure outWhat do you dislike about BambooHR?sometimes the system kicks you out and you have to re enter all your information overWhat problems is BambooHR solving and how is that benefiting you?to clock in and out
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VA

Verified User in Accounting

October 12, 2026 Source: G2.com
BambooHR Is the Most Straightforward HR Software I’ve Used
What do you like best about BambooHR?I’ve had a couple of different jobs, and each one used a different HR software. Nothing has been as easy and straightforward as BambooHR. I really enjoy how readable it is and how many features it offers. I also haven’t had any access issues so far.What do you dislike about BambooHR?I think BambooHR could benefit from more integrations with a wider range of applications. I also don’t see where AI is integrated within the software, so it would be helpful to have clearer, more prominent callouts around that.What problems is BambooHR solving and how is that benefiting you?It solves the hassle of dealing with HR tickets from automated bots by taking the key functions of a solid HR application and presenting them in a way that’s easy to read and understand, even for someone who’s just starting to use it.
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VI

Verified User in Security and Investigations

October 12, 2026 Source: G2.com
Automatic Time-Off Notifications and Detailed Vacation Reporting
What do you like best about BambooHR?I love the automatic notifications of upcoming time off. It keeps me from having to remind my supervisor, "Don't forget, I'll be out tomorrow." What do you dislike about BambooHR?I also really like having the detailed vacation report of when I used how much time and what is still available.Recommendations to others considering BambooHR?I think the 1-on-1 section could be more proactive. My manager currently forgets to keep up with this, and it would be great if they got proactive notifications to keep up with this in a timely manner.What problems is BambooHR solving and how is that benefiting you?All of the information stored is clear and easy to locate/understand
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AE

Ademola E

October 12, 2026 Source: G2.com
User-Friendly HR Platform with Room for Enhancement
What do you like best about BambooHR?I like BambooHR for its user-friendly interface and simple navigation, which makes it easy to use. The platform allows me to review important documents and organizational structure effortlessly. I also value the "apply for leave" feature and the ability to update my employee profile with new certifications. Setting up my account was straightforward, and I appreciate the simplicity they offer in these processes.What do you dislike about BambooHR?I think BambooHR could be improved by adding a feature for writing reviews or appraisals. We currently have to use another tool, Lattice, just for this purpose. It would be convenient if BambooHR had this capability, so we wouldn't need to rely on additional software for appraisals.What problems is BambooHR solving and how is that benefiting you?I use BambooHR to access pay slips, learn about organizational structure, and locate team members' roles easily. Its simple interface and features for leave applications and document uploads help me stay informed and organized.
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VS

Verified User in Computer Software

October 12, 2026 Source: G2.com
Amazing Transparency and One-Page Summaries
What do you like best about BambooHR?Easy to summarize all the main info in one page. Transparency and covered information is amazing.What do you dislike about BambooHR?The UX could include a dark mode, it is too bright.What problems is BambooHR solving and how is that benefiting you?Information about holidays, salary and people in general. It helps me to find whether my co-workers are available.
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MS

Max S

October 12, 2026 Source: G2.com
see who you work with and etc Seamless Calendar Integrations That Just Work
What do you like best about BambooHR?integrations with other calendars and toolsWhat do you dislike about BambooHR?dunno if its might be a permissions issue, but i feel like i specifically lack screens. like enter into someones profile and see basic data about them like bday and so on, i have it only in the search barWhat problems is BambooHR solving and how is that benefiting you?know when someone is out/birthdays all integrated in one place.
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SC

Stephanie C

October 12, 2026 Source: G2.com
All-in-One, User-Friendly UI with Helpful Quick Links
What do you like best about BambooHR?Everything is in one place, and having the menu and quick links makes it especially helpful. The UI also looks nice and feels user-friendly, which makes it easy to navigate.What do you dislike about BambooHR?Some of the links in the left-hand menu are disabled, which makes users wonder why they’re still there.What problems is BambooHR solving and how is that benefiting you?There’s a copy of the company org chart, plus PTO calculations and a view of upcoming holidays and time off. You can also see people’s anniversaries, whether they’re work-related or birthdays.
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