Awebster Queue Management

About Awebster Queue Management

Awebster is a queue management system that helps to reduce wait time by increasing queuing efficiency. Awebster displays the total number of tokens served as well as the performance status. With this software, users can calculate accurate customer data and maintain the information, thus increasing work efficiency and customer satisfaction. It has a smooth and interactive UI that not only improves work productivity, but also saves time for the customers. Moreover, it helps users to access it over the cloud and manage the reports of multiple users. With Awebster, users can send SMS notifications to customers, informing them about their token number, estimated waiting time as well as the remaining time to serve them. Its responsive interface helps customers to track their data in real-time. Service Desk members can easily track the upcoming token numbers, the past tokens as well as the missed ones. Moreover, with Awebster, one can even stop or delay the counter activities for a specific time period. Admins can generate regular reports of the staff members and clients. They can even customize the fields in the queue management system as per their requirements. From the Branch Supervisor End, branch heads can activate or deactivate counter benefits.