AMS360 Reviews

Easy to make changes and great customer service.

It doesn't play nice with Google updates.

Easy to create COI for the customer when they need it.

The fact it has everything when it comes to customer information.

Everything is far too old looking and moving, it needs to beall online, no local download, it needs a feel like agency zoom.

It allows us to not just have files strung across every computer, when everyone in the agency can reference any client at any time.

good technical support when i need it. always willing to help!

when the screen freezes and i get locked i a client and have to find an admin to unlock me. i wish there was a feature where i could unlock myself

keeping client data accessible and searchable

.The ability to use the app on my cell phone also

It glitches often, some calls don't show

It makes it easier to do business on the go

AMS360 is an essential tool that helps me stay organized. It serves as a comprehensive database for all of my clients, and it’s very easy to use.

I can't think of anything about AMS360 that I dislike except their prices. AMS360 is pretty expensive to begin with, but then there are a lot of additional tools that can be added that are also expensive.

AMS360 is a base where all my customer's info is stored. It also keeps me organized with the follow up feature. I can set a reminder for a few days out to make sure a payment was made so a policy doesn't cancel and I can set a reminder for a year out to requote a policy that has a ticket coming off.

I like that AMS360 brings everything I need into one place, which saves time and boosts efficiency. The cross-platform use is a real plus for me as it helps in attaching my Outlook conversations directly to the activities created in the software. The setup process was intuitive, which made getting started with AMS360 much easier.

Syncing with Outlook needs better optimization with the newer versions of Outlook.

I use AMS360 for customer database management, form and file generation, saving time and boosting efficiency. It also lets me attach Outlook conversations to activities, and I like having all I need in one place.

Customized reports/data for our office and available support.

Limits to what we can do and integration.

Helps with database management and policy information downloads.

.The organization for our accounts and the security

Once a customer has been created, they cannot be deleted

It's solving the organization of our customers and companies, and that benefits our office

I really like AMS360 because it's a good platform with a lot of stuff built into it. It helps our office keep up with notes made by other agents and customer contact information. I like that I can upload all documents to the insured's account and write notes under activity. It simplifies keeping all documentation in one place which is really helpful.

I wish adding a manual policy in the system was a little bit more easier.

AMS360 helps our office keep up with notes, customer contact information, and documentation in one place. I like uploading documents and writing notes under activity, making it easier to keep signed applications on file.

The downloads from the carriers into the system saves time and provides accuracy.

Getting report when you have a lot of users can be tedious.

I like having the suspenses so I know what is needed every day.