Aha! Reviews

What do you like best about Aha!?just starting to get licenses for it but looking forward to product planning, aligning roadmap with business needs and customer value - having a direct tie in between ROI and features delivered.What do you dislike about Aha!?nothing as yet, as I am just trying to get it rolled out to the teamWhat problems is Aha! solving and how is that benefiting you?Aha brings a cohesive platform for us to plan at a business side outcomes we want to drive

What do you like best about Aha!?Our PM teams have quickly configured and rolled out Aha! without big trainings. It's very intuitive to use, has great configuration options and customer support is extremely fast and helpful. We integrated Aha! with various JIRA instances which was really easy.What do you dislike about Aha!?The teams were able to implement their processes in Aha! and really like it so I can't say anything bad about Aha.What problems is Aha! solving and how is that benefiting you?Consistently track the process from customer submitting an idea to the implementation of a feature in the product. In addition, share and discuss product roadmaps.

What do you like best about Aha!?Aha! is really helping us get the most out of our product data. As always, we’ve received excellent support from the Aha! team—especially Perry, who has gone above and beyond to support our onboarding. The platform is easy to use and intuitive, with all the built-in reports and features we need, plus the ability to integrate with other platforms we already use.What do you dislike about Aha!?At this time there's nothing I can say I dislike!What problems is Aha! solving and how is that benefiting you?More efficient ways to create intuitive and easy to understand roadmaps, for all level of stakeholder.

What do you like best about Aha!?.Helpful and attentive professional servicesWhat do you dislike about Aha!?This tool is more slightly more expensive than othersWhat problems is Aha! solving and how is that benefiting you?Product management

What do you like best about Aha!?I’ve been using Aha! Roadmaps for the past four years, and the timeliness and quality of the Aha! customer support team have been outstanding. When I report bugs, they’re typically addressed and fixed quickly. I also appreciate that ideas I’ve submitted for new features are often adopted.What do you dislike about Aha!?Aha! is expensive enough that it’s difficult for us to justify renewing on an annual basis. On top of that, the pricing model—where we’re required to purchase the same number of licenses for other Aha! offerings—makes it hard for us to even consider adding those products.What problems is Aha! solving and how is that benefiting you?Support for Lean Portfolio Management and portfolio and product roadmapping.

What do you like best about Aha!?The breadth of native integrations (Slack, Jira, Salesforce), combined with automatic themes clustering, the built-in AI assistant (Elle). What do you dislike about Aha!? Recommendations to others considering Aha!?Customizable portals with SSO included on all plans (no SSO tax) was also a differentiator vs. the competition. What problems is Aha! solving and how is that benefiting you?

What do you like best about Aha!?We’ve been using Aha! for several years now, and it has been extremely helpful for our teams when it comes to triaging ideas and building customer-facing roadmaps. I’m especially impressed with their Support team. Brittany Rhoney, in particular, provided exemplary service to me and my team.What do you dislike about Aha!?At times, there are some configuration limitations in the customer-facing UI. For example, we’ve run into constraints when trying to change where the submission form appears or when rearranging required fields into different locations, although our setup is for an extremely specific use case. Overall, it gets the job done and helps us organize thousands of submissions effectively.What problems is Aha! solving and how is that benefiting you?We receive thousands of submissions for a very complex product, and this makes it much easier to triage ideas and slice-and-dice the reporting.

What do you like best about Aha!?The 'Get help from an expert' responds 100% of the time in 2hrs or less. The responses provide detailed solutions, walkthroughs and or workarounds. If more context is needed - responses provide specific details that will assist them in helping you with your issue. They have been absolutely amazing and incredibly patient!What do you dislike about Aha!?There is no way to view your portal configurations as a portal user when you are an admin. I sometimes want to make sure I am not over-exposing information and to do so, I had to make a separate gmail account and set it up like our customer users and have to swap between to check my configurations.What problems is Aha! solving and how is that benefiting you?Aha provides a lot of tools that keep things organized and or grouped together. Additionally, the variety of views available have given us the ability to provide our customers with their preferred view/ alternate views based on how they are utilizing the information published.

What do you like best about Aha!?I use Aha! Enterprise + Ideas as a product manager, and I love that it allows me to have clarity on the product roadmap and easily communicate it to stakeholders. It's easy and intuitive to use, which is a huge plus for me. The support I received during onboarding was really helpful, and I value the idea tool for its ease in collecting and working on new inputs. The connection with Jira is particularly beneficial, as it makes the product roadmap and development process feel integrated.What do you dislike about Aha!?The seat pricing, would be good to have different options to allow some profiles to have access to it.What problems is Aha! solving and how is that benefiting you?Aha! provides clarity on our product roadmap and helps me easily communicate it to stakeholders.

What do you like best about Aha!?Aha! is highly customizable and has been an amazing tool to replace our previously generated excel Gantt. Their customer service goes above and beyond to provide support in a timely manner and in the rare instance an issue is found it is rectified almost immediately.What do you dislike about Aha!?Some areas in the Gantt are less intuitive than expected. Example - you cannot easily expand/collapse all schedules on the Gantt, instead you must create a separate view for Expanded/Collapsed. This can lead to manual effort for a large portfolio.What problems is Aha! solving and how is that benefiting you?Aha! is used throughout our company for different purposes, the primary use case of my involvement is overall portfolio management and providing stakeholders with up to date information on their projects.