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ADP Workforce Now Reviews

User Rating

4.8/5 (Based on 4,534 Ratings)

Rating Distribution

  • Excellent

    86.5%
  • Very Good

    8.1%
  • Average

    2.7%
  • Poor

    2.8%
  • Terrible

    0%

User Sentiments

User-friendly Interface, Accurate Payroll Processing, Comprehensive Reporting Capabilities, Employee Self-Service Portal

Unreliable Customer Support, System Glitches and Errors, Complicated Reporting Functionality, Limited ATS Capabilities

Do You Use ADP Workforce Now?

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Review Summary

Users appreciate ADP Workforce Now's user-friendly interface, comprehensive features, and helpful customer support. The platform's seamless integration with other ADP products and its ability to streamline HR processes are also praised. However, some users have reported occasional technical glitches and limitations in customization options. Additionally, the pricing structure can be perceived as complex and not transparent.

Pros

  • Streamlined HR processes: Automates tasks like payroll, time tracking, and benefits management, improving efficiency.
  • Enhanced employee selfservice: Empowers employees with selfservice portals for tasks like viewing pay stubs, requesting time off, and updating personal information.

Cons

  • Limited customization: May not offer the level of customization required by some businesses, potentially restricting specific needs.
  • Complex setup: Implementing WorkforceNow may require extensive setup and configuration, potentially leading to delays and challenges.

AI-Generated from the text of User Reviews

Reviews
SV

Sara V

October 26, 2026 Source: G2.com
Intuitive 401(k) Dashboard with Easy Updates and Clear Retirement Projections
What do you like best about ADP Workforce Now?I really like that I’m able to see everything I need for my 401K in one place. I can update my contribution easily whenever I need to, and I can also pull up my statements quickly to review anything I’m looking for. Overall, it’s a very intuitive system. I also appreciate that it shows my retirement projections and updates them regularly based on my contribution amounts.What do you dislike about ADP Workforce Now?I am unsure that there is anything that I dislike. We are only using it for 401k/Retirement planning, so I haven't had much experience otherwise with what else may be available.What problems is ADP Workforce Now solving and how is that benefiting you?It’s solving our 401K problem! We can see all of our data in one place, update contribution amounts whenever we need to, and move the money easily as well. It really is a great product.
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VP

Vinh P

October 19, 2026 Source: G2.com
" Easy Pay Statement Access and Benefits Review in ADP Workforce Now
What do you like best about ADP Workforce Now?I can easily check my pay statements from current or past pay periods. The UI is also easy to navigate. I’m able to review my benefits as well, along with other employee discounts.What do you dislike about ADP Workforce Now?ADP Workforce Now reliably handles our core payroll, but the overall user experience has been frustrating. The interface feels dated and clunky, and basic navigation ends up being far more complicated than it needs to be. Our biggest challenge has been customer service: when we try to resolve a system issue, it often involves a long wait and getting transferred multiple times before we reach the right person. It ultimately gets the job done, but it lacks the modern, intuitive feel I’ve come to expect from newer HR platforms.What problems is ADP Workforce Now solving and how is that benefiting you?"ADP Workforce Now solves the massive headache of managing compliance and payroll tracking across different regions. It acts as a single source of truth for all employee data, which has made auditing and labor cost reporting much easier. Having automated tax filings and regulatory tracking gives us great peace of mind. It has significantly streamlined our administrative workload, allowing us to focus more on employee development rather than endless paperwork.
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VS

Verified User in Computer Software

October 16, 2026 Source: G2.com
Solid core features
What do you like best about ADP Workforce Now?ADP Workforce Now is a fantastic, all-in-one Payroll platform that saves us valuable time by seamlessly combining highly reliable payroll processing with a convenient employee self-service portal.What do you dislike about ADP Workforce Now?While the platform is generally robust, the least helpful aspects are the somewhat clunky third-party integrations and the frustrating tendency to receive different answers depending on which support representative you speak with.What problems is ADP Workforce Now solving and how is that benefiting you?ADP WFN solved the problem of automating complex payroll and tax compliance, and providing an easy-to-use self-service portal for our staff, it drastically reduces our daily administrative burden.
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JP

Jhoreek P

October 16, 2026 Source: G2.com
Accurate, Easy Payroll with Outstanding Support
What do you like best about ADP Workforce Now?I like how easy and accurate the processes are, and the customer service is great. The benefits and deductions modules are the most beneficial to me. ADP Workforce Now helps me process payroll, handle deductions and taxes, and make sure pay is issued correctly and on time. It’s easier to use than SAP, and setup was very easy.What do you dislike about ADP Workforce Now?There is nothing I dislikeWhat problems is ADP Workforce Now solving and how is that benefiting you?I use ADP Workforce Now to solve problems with wrong deductions and taxes.
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CC

Claudia C

October 15, 2026 Source: G2.com
All-in-One Payroll
What do you like best about ADP Workforce Now?What I like best about ADP Workforce Now is having payroll, HR, time tracking, and benefits in one system. Running payroll across multiple entities and states is straightforward, and the automatic tax filings and compliance updates save me a lot of time. The reporting tools make it easy to pull payroll registers, PTO balances, and audit reports. Employee self-service also cuts down on routine questions, since employees can see their pay stubs, W-2s, and time off on their own.What do you dislike about ADP Workforce Now?What I dislike about ADP Workforce Now is that the interface can feel outdated and isn’t always intuitive. Some tasks take too many clicks, and finding certain settings or reports takes time until you learn where everything is. Custom reports have a learning curve. Customer support can also be slow, and you don’t always get the same representative, so you have to explain the issue again. Pricing isn’t very transparent, and add-on features can raise the cost.What problems is ADP Workforce Now solving and how is that benefiting you?ADP Workforce Now solves the problem of managing payroll, HR, and compliance across separate systems. Before, tracking employee data, time, and tax filings meant using spreadsheets and different tools, which led to errors and extra work. Now everything is in one place. Payroll runs faster and more accurately, tax filings and compliance updates are handled automatically, and reports are easy to pull for management and audits. This saves me hours each pay period, reduces errors, and lets me spend more time on HR tasks instead of manual data entry.
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VI

Verified User in Insurance

October 15, 2026 Source: G2.com
Easy to Use, with Quick Payroll and Benefits Access
What do you like best about ADP Workforce Now?I find ADP Workforce Now easy to use—not a hard system to use. Everything is simple and quick, just a click of a button. I can access payroll quickly, things I send to HR get there really quickly, and it gives detailed explanations of the benefits I’ll receive. The initial setup was very easy.What do you dislike about ADP Workforce Now?N/aWhat problems is ADP Workforce Now solving and how is that benefiting you?I can access payroll quickly, get anything I need to send to human resources to them really quickly, and see detailed explanations of the benefits I’ll receive.
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VM

Verified User in Manufacturing

October 15, 2026 Source: G2.com
DP is constantly upgrading and working on bugs and issues as reported in a timely fashion which is very appreciated considering weekly payroll is very important User-Friendly
What do you like best about ADP Workforce Now?Very user friendly, easy to customize, wonderful customer service and quick to get through via phone call. Very reliable custom reports with accurate informationWhat do you dislike about ADP Workforce Now?Although very customizable sometimes weekly payroll rules vary and need to be manually adjusted to ensure correct payment holidays especially this is an issueWhat problems is ADP Workforce Now solving and how is that benefiting you?A
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EL

Eddy L

October 12, 2026 Source: G2.com
Integrated HR Solution, Needs UI Improvements
What do you like best about ADP Workforce Now?I like that ADP Workforce Now brings multiple functions together in one platform, which makes it very convenient for managing different aspects of payroll and HR data. The initial setup was moderately easy, and the platform offers useful tools and features.What do you dislike about ADP Workforce Now?The user interface of ADP Workforce Now could be improved. It can be more complex for new users to navigate, and some features may require additional training to be used effectively.What problems is ADP Workforce Now solving and how is that benefiting you?ADP Workforce Now helps reduce payroll errors and integrates multiple HR functions into one platform.
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HS

Haji S

October 12, 2026 Source: G2.com
Effortless Payroll and Time Management
What do you like best about ADP Workforce Now?I love that ADP Workforce Now is really easy to use and user-friendly. It stands out because it doesn't have much complication compared to other applications or systems. All the features, like approving and requesting, are way easier to use and save time. It also makes things easy for myself, my team, and the organization. The setup was super easy too—it took less than 3 minutes to complete with just an email and following instructions. ADP Workforce Now helps streamline booking and requesting time off online, which is so helpful and saves paper too. I think everything is aligned properly and works perfectly so far.What do you dislike about ADP Workforce Now?Nothing everything is pretty straightforwardWhat problems is ADP Workforce Now solving and how is that benefiting you?I use ADP Workforce Now for vacation approvals and pay stubs. It solves issues like manual time-off requests. It's user-friendly and saves time with online submissions, which is very convenient for my team and the organization.
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JB

Jazmin B

October 9, 2026 Source: G2.com
Procesamientos de nóminas e impuestos complejos,• Gestionar seguros médicos y planes de ahorro con múltiples proveedores de forma separada y segura Si necesitas estar tranquilo lo mejor que puede llegar a ti es ADP
What do you like best about ADP Workforce Now?Es realmente útil para nosotros, los empleados. Me encanta que incluya una función que muestra un gráfico de mis ingresos, y además ofrece información completa sobre mis horas trabajadas.What do you dislike about ADP Workforce Now?Realmente me resultó un poco difícil comunicarme con ellos, o al menos mi experiencia no fue muy buena, ya que no era el empleador sino el empleado. De resto, todo está muy bien.What problems is ADP Workforce Now solving and how is that benefiting you?Los
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