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Acumatica Reviews

User Rating

4.9/5 (Based on 2,097 Ratings)

Rating Distribution

  • Excellent

    91.5%
  • Very Good

    6.8%
  • Average

    1.1%
  • Poor

    0.3%
  • Terrible

    0.3%

User Sentiments

User-friendly interface, Cloud-based platform, Extensive Customization Options, Robust Reporting capabilities

Complex setup process, Limited out-of-the-box reporting, Occasional software bugs and glitches, Steep learning curve for some features

Do You Use Acumatica?

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Review Summary

Acumatica, a cloud-based ERP system, receives positive feedback from users across various platforms. Reviewers laud its ease of use, customizable features, and robust reporting capabilities. The software's ability to streamline operations, improve financial management, and enhance collaboration earns praise. Additionally, Acumatica's customer support is consistently commended for its responsiveness and helpfulness. However, some users mention occasional technical glitches and a need for more intuitive onboarding processes. Overall, Acumatica is a well-received ERP solution trusted by many businesses for its user-friendliness, adaptability, and positive impact on their operations.

Pros

  • Robust accounting and financial management capabilities ensure accurate and efficient financial operations.
  • Strong customization options allow businesses to tailor the software to their specific needs and processes.

Cons

  • Steep learning curve and complex implementation process, requiring dedicated time and resources for successful deployment.
  • Limited industryspecific functionality may necessitate additional customization or integrations for specialized requirements.

AI-Generated from the text of User Reviews

Reviews
ML

Mafer L

October 5, 2026 Source: G2.com
Configuración Fácil, Interfaz Necesita Mejora
What do you like best about Acumatica?I enjoy Acumatica's configurations and especially appreciate the view of leads and opportunities it offers. Additionally, the initial setup was super smooth, which makes it very easy to use from the start.What do you dislike about Acumatica?Acumatica's interface is very outdated and could be improved.What problems is Acumatica solving and how is that benefiting you?Acumatica helps me manage CRM effectively and I value its configurations and the clear view of leads and opportunities.
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VU

Verified User

October 1, 2026 Source: G2.com
Gestión Centralizada y Eficiente, pero CRM Mejorable
What do you like best about Acumatica?I like how Acumatica centralizes all business information and allows it to be reviewed through indicators, facilitating strategic decision-making weekly. Additionally, I appreciate that everything is recorded in the business process and not scattered in different places, but in a single system. Although I haven't used any specific integration yet, I find the base product functional and adapted to it quickly. At the dashboard level, I think everything else is also very good.What do you dislike about Acumatica?Perhaps on the CRM side, when managing accounts, I feel there could be more reminders or follow-up notifications for business matters. I think I don't know how to use this part well, but more reminders would be helpful.What problems is Acumatica solving and how is that benefiting you?I use Acumatica to manage sales, centralizing all business information. It solves activity tracking problems, allowing strategic decisions with clear indicators and avoiding having scattered information.
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VP

Verified User in Paper & Forest Products

October 1, 2026 Source: G2.com
Acumatica - A Truly Collaborative Ecosystem
What do you like best about Acumatica?I love how every layer of the ecosystem listens and interacts with customers, potential customers, and other Acumatica entities. Everything feels collaborative instead of competitive.What do you dislike about Acumatica?The only thing I have found that dislike is the interaction / collaboration between Acumatica Internal Development and ISVs. They release a roadmap but is often lacking. Many times ISVs invest in bridging capability gaps only to find out that Acumatica itself is developing the same features. There was no prior knowledge shared with the channel. I have not seen any disadvantages to Acumatica so far. Every product has limitations. These are often by design due to something outside of product control.What problems is Acumatica solving and how is that benefiting you?The biggest problem being solved for us is how to use AI for workflows and Agents. This ability is key to succession planning and scaling productivity quickly.
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VM

Verified User in Non-Profit Organization Management

October 1, 2026 Source: G2.com
A/P workflows and simplifying processes Powerful Automation Possibilities with Acumatica
What do you like best about Acumatica?I really like the automation possibilities that Acumatica offers.What do you dislike about Acumatica?Not being able to edit/delete transactions that are made in error after release.What problems is Acumatica solving and how is that benefiting you?It is extremely helpful in our
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RT

Randi T

October 1, 2026 Source: G2.com
Efficient and User-Friendly, But Needs More Standard Options
What do you like best about Acumatica?I like Acumatica for its ease of use and the speed of the system.What do you dislike about Acumatica?I find the out of the box options lacking.What problems is Acumatica solving and how is that benefiting you?Acumatica solves cycle counts, inventory, shipping, and receiving challenges with ease of use and fast system speed.
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JO

Jose Luis O

October 1, 2026 Source: G2.com
Facilita la Gestión Empresarial con IA y Escalabilidad
What do you like best about Acumatica?I really like the usability and the simple learning curve of Acumatica, which makes it easy for new employees to adapt. I also appreciate that it has unlimited users and scalability. Additionally, I like that it integrates artificial intelligence.What do you dislike about Acumatica?We are directly in Ecuador, so we developed a localization, but yes, maybe the POS issue, having the point of sale localization in Ecuador would be good.What problems is Acumatica solving and how is that benefiting you?I use Acumatica to manage finances, sales, CRM, and automation with artificial intelligence. This helps me detect anomalies and gain insights, facilitating business management.
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JP

Jesus P

October 1, 2026 Source: G2.com
Acumatica best iCloud ERP
What do you like best about Acumatica?All internal processes involve learning and reporting, making it easy to create and enhance performance.What do you dislike about Acumatica?App for mobile could be more efficient and more powerfulWhat problems is Acumatica solving and how is that benefiting you?We have a problem with the price list, because our cost was affected by Acumatica, now we have better profit.
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VS

Verified User in Computer Software

October 1, 2026 Source: G2.com
User-Friendly, Flexible, and Highly Customizable and More resources to Learn
What do you like best about Acumatica?I like Acumatica’s user-friendly interface and how easy it is for users to navigate and work with the system. The intuitive design makes it easier for users to learn the system and complete their day-to-day tasks efficiently. I also like its flexibility and customization options, which allow the system to be adapted to different business processes and customer requirements.What do you dislike about Acumatica?The inconsistency in some workspaces can sometimes affect the user experience. I also feel that Contract Management has fewer options compared to some other areas of the system, which can make it challenging to accommodate certain business requirements.What problems is Acumatica solving and how is that benefiting you?Acumatica helps businesses centralize their financial and operational processes in one system, reducing manual work and improving data accuracy. Its automation, reporting, and integration capabilities help streamline day-to-day operations. For me, it makes it easier to understand and support different business processes, resolve issues efficiently, and provide customers with solutions that can be adapted to their requirements.
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VC

Verified User in Professional Training & Coaching

October 1, 2026 Source: G2.com
Flexible Reporting for Construction Projects
What do you like best about Acumatica?I like the flexibility and real-time reporting that Acumatica offers. It's great because we can create generic inquiries to solve reporting needs easily. The initial setup is fairly simple, depending on the nature of the client. These features make Acumatica quite valuable for my clients in the projects and construction industry.What do you dislike about Acumatica?I think the adoption of the roadmap should be thoroughly tested before release.What problems is Acumatica solving and how is that benefiting you?I use Acumatica for reporting and real-time visibility, which is crucial for my clients in the construction industry. The flexibility to create GIs for specific reporting needs is a significant benefit.
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ML

María Fernanda L

October 1, 2026 Source: G2.com
Interfaz Intuitiva con Rendimiento Mejorable
What do you like best about Acumatica?I like the Acumatica interface and its configurability. I value the CRM, and found the initial setup excellent.What do you dislike about Acumatica?Sometimes, the system freezes or delays. I wish it were more user-friendly.What problems is Acumatica solving and how is that benefiting you?Acumatica solves business management issues, client payments, and project information. Its configurable interface is useful to me.
Read more

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