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ActivTrak Reviews

User Rating

4.3/5 (Based on 906 Ratings)

Rating Distribution

  • Excellent

    58.4%
  • Very Good

    30%
  • Average

    3.8%
  • Poor

    1.2%
  • Terrible

    6.6%

User Sentiments

Detailed Reporting, Ease of Use, Screenshot Feature, Remote Installation

Inaccurate Data Tracking, Poor Customer Support, Confusing User Interface, Limited Customization Options

Do You Use ActivTrak?

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Review Summary

ActivTrak, a popular employee monitoring software, receives mixed reviews from users. While some appreciate its user-friendly interface, detailed reporting, and helpful customer support, others criticize its potential privacy concerns, occasional technical glitches, and the need for more customization options. Its ability to monitor productivity and identify areas for improvement is seen as a strength, but concerns about employee privacy and potential misuse of data remain. Additionally, some users report issues with accuracy and the software's impact on system performance.

Pros

  • Detailed time tracking with extensive reports.
  • Userfriendly interface and easy onboarding.
  • Comprehensive features for productivity monitoring.
  • Excellent customer support and training.

Cons

  • Some advanced features require additional cost.
  • Limited integrations with other productivity tools.
  • Occasional performance issues with large teams.
  • Concerns about data privacy and security.

AI-Generated from the text of User Reviews

Reviews
VM

Verified User in Non-Profit Organization Management

August 3, 2026 Source: G2.com
Non-Intrusive Scheduling That Handles In-Person Meetings Smoothly
What do you like best about ActivTrak?
I like that it is not intrusive and can account well for in person meetings. The setting to be able to allow people to schedule that easily is really nice.
What do you dislike about ActivTrak?
I think it'd be nice to be able to integrate with mobile devices easier, possibly taking in more signals.
What problems is ActivTrak solving and how is that benefiting you?
It's helping us have better conversations about productivity and efficiency.
Read more
VE

Verified User in Real Estate

July 31, 2026 Source: G2.com
Good Experience
What do you like best about ActivTrak?
I like the categories they have, such as Productivity trends and Daily Work Metrics.
What do you dislike about ActivTrak?
I also like the classifications of the webpages.
Recommendations to others considering ActivTrak?
Sometimes the tracking is not as real as I'd like; it shows less or more time than it is.
What problems is ActivTrak solving and how is that benefiting you?
It helped us to see that all the employees are doing what they have to do and we can set goals of productivity
Read more
VC

Verified User in Mental Health Care

July 29, 2026 Source: G2.com
Improves Staff Productivity Through Clear Activity Insights
What do you like best about ActivTrak?
Being able to view staff activities to help train them on the best way to be more productive.
What do you dislike about ActivTrak?
Not being able to call support and only being able to get support through chat, emails, or self-help articles.
What problems is ActivTrak solving and how is that benefiting you?
It is helping us train staff on ways to be more productive with their time.
Read more
VC

Verified User in Hospital & Health Care

July 29, 2026 Source: G2.com
Great monitoring software for businesses
What do you like best about ActivTrak?
Much better AI driven analytics and data breakdowns. Also has a cleaner user interface!
What do you dislike about ActivTrak?
Making the screen view larger and usable without having to click to go full screen in the Real Time Visibility.
What problems is ActivTrak solving and how is that benefiting you?
Viewing all employee productivity
Read more
MH

Min Fong H

July 28, 2026 Source: G2.com
Productivity Tool That Make Resource Management Easy
What do you like best about ActivTrak?
The productivity reports are the main reason we keep using it. Active vs. idle time, top applications, and after-hours activity are all included without me having to build anything custom, and exporting those reports for leadership only takes a few minutes.
What do you dislike about ActivTrak?
ActivTrak can improve by increasing the user limits included in each plan.
What problems is ActivTrak solving and how is that benefiting you?
We are doing a hybrid work schedule for some of our workforce. Going hybrid left us without a read on how work was actually distributed. Some people were quietly underwater while others had room. ActivTrak surfaced that at the team level, which let us rebalance instead of waiting for someone to burn out and say speak up.
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VI

Verified User in Insurance

June 3, 2026 Source: G2.com
ActivTrak has helped our company track productivity at levels never considered previously
What do you like best about ActivTrak?
ActivTrak has helped us prevent abuse of remote work and prevented stay alive devices that are not to be used on our systems.
What do you dislike about ActivTrak?
The productivity reporting and categorization of those groups is still a bit cumbersome.
What problems is ActivTrak solving and how is that benefiting you?
ActivTrak has removed the guess work from whether or not a staff member is being productive. The reporting, combined with direct screenshots, removes all gray areas.
Read more
DE

Dante E

May 28, 2026 Source: G2.com
Track everything
What do you like best about ActivTrak?
Tracking website usage and " on and off" the laptop time has been very beneficial to our org. Managers often question rather or not an employee is "online", this software helps with that better that looking though audit logs in Azure
What do you dislike about ActivTrak?
The way it allows you to use Entra groups is good but if you dont know what you are doing or if your structure is wrong it will pull in the wrong people or none at all.
What problems is ActivTrak solving and how is that benefiting you?
We are a remote company and with this comes the needs to track the activity of our end users. This helps us see what they are doing, when and for how long. This gives our managers a peace of mind knowing that their employees are working and not slacking off.
Read more
TC

Trent C

April 27, 2026 Source: G2.com
Great Visibility, Needs More Detailed Reports
What do you like best about ActivTrak?
I like how ActivTrak gives visibility into different types of behaviors, allowing me to mentor those specific things. As a manager, I appreciate the weekly email that provides trends, helping me monitor my team's activity, especially looking for unexpected changes. When there is a drop in activity and I'm not aware of anyone being out, it prompts me to check further. Additionally, from what I've seen, the setup is pretty straightforward, and it seems fairly easy to integrate if updates are needed.
What do you dislike about ActivTrak?
I just don't log in to it enough. So maybe a little bit more detail in that weekly email would be helpful.
What problems is ActivTrak solving and how is that benefiting you?
ActivTrak gives me visibility into team activity trends and behaviors, helping me identify any unexpected changes and mentor specific aspects effectively.
Read more
VT

Verified User in Transportation/Trucking/Railroad

April 23, 2026 Source: G2.com
Great Remote Work Visibility and Accountability Without Micromanaging
What do you like best about ActivTrak?
What I like best about ActivTrak is the visibility we get when employees are working remotely, as on occasion they will need to do so and borrow a company laptop. It's easy to understand AND visualize how work is getting done without us having to constantly check-in, which may feel uncomfortable for our employees. We were not expecting so much utility out of something like this, so being able to see their productivity trends, time spent on tasks, application usage etc. was a wealth of information to have on hand. Being able to ensure accountability without micromanaging is really the best aspect of ActivTrak. Additionally, the UI is simple enough to learn and navigate which is always a plus.
What do you dislike about ActivTrak?
In our case, since it is mostly for occasional remote work situations, there's been a bit of a learning curve when figuring out how to best us all the features ActivTrak comes with. Some reports and data were a little tricky to interpret at first.
What problems is ActivTrak solving and how is that benefiting you?
It helps solve the lack of visibility that comes with remote work, especially when this work-setup is only temporary, and it saves me time and effort by giving quick insight into what is getting done, so that I don't have to follow-up constantly.
Read more
RB

Ray B

April 21, 2026 Source: G2.com
Seamless User Monitoring and Productivity Tracking
What do you like best about ActivTrak?
I like the snapshot view of activities in ActivTrak. It helps us understand what websites our team uses often and also tells us how much time our associates spend on each site. Tracking of productivity works well, allowing us to identify areas needing improvement and understand our technology use. The initial setup was very easy.
What do you dislike about ActivTrak?
ActivTrak adds a user each time our IT admin sets up a new computer for a new user. So in this scenario, the IT admin counts as an additional user when it isn't the case.
What problems is ActivTrak solving and how is that benefiting you?
I use ActivTrak to monitor user activities and productivity, helping us identify areas needing improvement and understand technology use. It provides valuable insights into how much time users spend on various sites, which aids in optimizing workflow.
Read more

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