Adalte Travel Platform Alternatives and Competitors

Xdroid Voice Analytics is powered by artificial intelligence for clients to achieve actionable results. The platform has reinvented emotion analytics for clients to understand their customers better and thus, provide solutions that are directly related to their problems. It further uses machine learning to identify the sentiments of the callers and speech characteristics including intonation. The engines powered by Xdroid Voice Analytics perform dual analysis of the speech subject in concern. Firstly, the engines facilitate transcription of several languages and speaker categorisation by rapid assignment of speech segments to the caller as well as the receiver. Secondly, every speech segment assigned undergoes thorough analysis for speech identifications. A capable neural network executes this action and with this, the analytic mechanisms categorise the segments into high, medium and low, based on a variety of speech styles. Once the identification is through, the segments are analysed for speech rates, volume, intonation, pitch and articulation. The platform identifies for clients those conversations that require attention more than others.

Picovoice is the end-to-end platform for adding voice to anything on terms. Match the accuracy of cloud-based speech recognition with on-device ASR, with no compromises. Adopt models specific to domain to boost accuracy even more. Transcribe at a fraction of cost while maintaining ownership of data. Make audio files searchable and discoverable with direct audio indexing, without relying on transcription. Achieve superior accuracy and speed compared to any speech-to-text solution. Find keywords, including proper names in audio files.

Skit is a full-featured Conversational AI Platform Software for Enterprises, Small and Medium Businesses, and Startups. Skit offers end-to-end Web App and Android development services. Chatbot, Contextual Guidance, Multi-Language, Speech Recognition, and Speech Synthesis are all available through this online Conversational AI Platform system. Skit is an Augmented Phone Intelligence Platform that automates and improves voice conversations at scale, allowing organizations to update their contact centers and customer experiences. They've automated over 15 million calls for worldwide organizations across industries by providing preemptive, intelligent problem solutions and seamless live engagements. They assist companies in streamlining their contact center operations, lowering expenses, and improving customer satisfaction and engagement. The company's platform automates customer support operations by extracting meaning, context, and entities of incoming communications in different languages using deep learning models and a Human-AI interface, allowing businesses to connect and engage with customers in any language.

Poised is the AI-powered communication coach that helps you speak with confidence and clarity. Private and secure, an essential tool for digital-first workplaces. Poised gives real-time feedback on everything from words most spoken to filler words, confidence, energy, empathy, and more.

A conversational AI suite developed especially for insurance carriers, agencies, and brokers. AI-powered intelligent Chatbot and Voicebot help you increase digital sales of insurances by 150% and cut down customer support costs by 40%. Deploy omni-channel, multilingual Chatbot and Voicebot to automate your corporate and consumer banking operations and enable conversational banking. Let AI-powered, intelligent bots handle your banking conversations and increase your customer satisfaction (CSAT) score by 70%.

Daisee provides exceptional AI voice analytics and call centre quality assurance. Thanks to a good number of analytic mechanisms functioning simultaneously, Daisee gives its clients the chance to understand their customers on a deeper level. It is a stellar platform for managing calls on a single window, transcribing calls rapidly, evaluating performance and, of course, enhancing productivity. This further improves the standards of quality assurance. Daisee augments human behaviour by reading between the lines, thus revealing compliance gaps and the sentiments of the caller in concern. It also enables the authorities to gain an insight into the reason that is essentially behind the customers contacting the company directly. The customer experience that Daisee promises is what leads its clients to make huge terms of revenue growth. The platform uses AI and natural language processors to let the authorities beware of the conversations they will be handling. This, in turn, allows the latter to focus on issue-centric solutions to tend to the raised problems directly.

Summatti is an ideal platform for implementing worthy QA and retrieving actionable results. The platform is a simple one with a no-code interface that uses artificial intelligence for speech analytics, empowering the service teams alike. Summatti has recently emerged as one of the top platforms designed for this purpose, with almost a hundred companies that form its clientele. The platform conducts digital audit sessions calls and tickets that automatically can increase the number of complete and informative survey responses. Since it is an all-in-one solution with a single-window view for all audits simultaneously, the utility of spreadsheets and updating them manually is eliminated. This further eliminates a whole lot of confusion that might come up if these accounts undergo manual handling and updating. Summatti uses AI for a hundred per cent accurate analysis of speech segments. Thus helping clients to take action in real-time and improving customer experience with personalised solutions.

Voyc's voice analytics AI platform allows regulated organisations to check 100% of contact centre conversations, assisting in improving operational efficiencies, catching complaints, identifying vulnerable clients, and providing an amazing customer experience. Voyc enables businesses to build operational capacity to concentrate on business changes that lead to favourable customer outcomes while automatically identifying contacts of regulatory concern, such as complaints and susceptible clients. Voyc is here to revolutionise your quality assurance processes, with promises of rapid adoption, simplicity, and bank-grade security. By allowing you to scale your quality assurance efforts without incurring additional expenses or resources, Voyc enables you to monitor every call, avoid repeated call-backs, lower the number of formal complaints, and ultimately raise customer satisfaction. Creating operational capacity to coach agents, communicate more efficiently, give vulnerable consumers priority, and maintain focus on giving fair evaluations is possible by optimising the quality assurance process with fewer personnel. Without having to continuously check in with agents, you get complete visibility into your contact centres thanks to these insights. For a better customer experience, you can use Voyc to more proactively identify dissatisfied customers and potential escalations.

Awaken Conversations is the best platform for analysing conversations related to every customer and query call. The analytic mechanisms present in this platform can analyse the tiny aspects of each call. Thus allowing client companies to understand their customers better. Speech and voice analytics identify every feeling attached to the voice of the customer for the client-side, improving and retaining them for a long. Client companies that value their customers largely tend to find Awaken Conversations a reliable platform. It lets the former get a hint of what the customers want, their reason for contacting the client itself, the urgency of the issue and find a relevant solution for the same. Apart from looking after the customers, it notifies the authorities about relevant workshops for improving sales and gives an insight into the collective productivity of the workforce, all within regular intervals. This further enables the authorities to identify the lacks within the company and thus implement operational improvements wherever and whenever necessary.

Castel Explore provides transcribed speech analytics, which documents client interactions and improves your contact center's post-call review process. The user-friendly post-call evaluation feature provides clear and understandable information about client interactions. Automate the review of client discussions by utilizing voice transcription skills. Keep a record of the call's outcomes for training and legal purposes. It has a search option that allows you to find specific terms and phrases that are relevant to your customer life cycle quickly. 'Repeatedly called,' 'unacceptable,' or 'cancel account,' for example. Helps to swiftly show performance trends and core causes of compliance issues by categorizing post-call statistics. For instance, customer displeasure, perplexity, or anxiety. Through proactive compliance and best practices based on actionable data, Castel Communications assists contact centers in meeting operational milestones. They provide a portfolio of multichannel solutions to our contact center partners, including Predictive/TCPA Dialing, IP PBX, Email, SMS, Chat, Social Media, and Speech Analytics, to provide communication touch points.

SmartSpeech, is an advanced speech analytics software groups data into dimensions and measurements for unfolding complex relationships between business variables. SmartSpeech can help to monitor the agent’s performance, their challenges and train them for improve on them.

Oxus.AI is a speech analytics software that helps sales teams to monitor 100% of their calls in any language and provide instant feedback to improve their performance. It helps users to get a deeper understanding of the performance of their team members over the phone. Oxus.AI works with a unique deep learning AI, that makes it to bring advanced speech analytics solutions backed by more than 7000 languages spoken around the world. In addition, the software also comes with a dashboard that shows the complete feedback cycle and allows users to pinpoint problematic areas, give personalised and actionable feedback to sales teams. Users can customise the software in their way so that it can easily capture industry-specific jargon. Oxus.AI works on a technology that enables sales teams to review a call within seconds and respond quickly. Furthermore, users also get visibility into their sales techniques which helps them to find out which technique is coming out most successful.

Neuraswitch RedaXion is a speech analytics platform that uses business intelligence (AI) and Voice Data to assist enterprises to improve contact center effectiveness. They developed Intelligent Redaction, which allows for the scrubbing and replacement of sensitive information such as PCI, PII, or PHI, allowing enterprises to access their data in their chosen format while remaining compliant. This software provides numeric redaction, which removes any recognizable numbers from transcripts and recordings. Specific keyword phrases are redacted from transcripts and recordings in targeted redaction. You obtain customized redaction scripts based on customer needs using bespoke Redaction. The powerful algorithms used by RedaXion precisely identify and eliminate sensitive PHI/PII/PCI numerical and keyword data. RedaXion isn't just for calculating numerical values of sensitive data. It's fully configurable, so give your company the freedom to remove anything. Furthermore, AI-powered speech recognition, transcription, and punctuation. Organizations can tag PII data without redacting it via optional tagging. By erasing sensitive data in real-time and/or in recordings and transcriptions across the Omni-Channel, you may assure GDPR and HIPAA compliance.

Contexta360 is an economical, easy-to-use suite. It increases the speech analytics and quality management solutions which can integrate with the existing systems. It manages all sizes of business

Enthu.ai is a conversation intelligence software that helps businesses to get actionable insights into their customer conversations. It uses artificial intelligence to get such metrics that can be used to drive revenue, improve operational efficiency and enhance customer experiences. The software is capable of capturing and monitoring 100% of conversations from both phone and video conferencing platforms. The useful data offered by Enthu.ai from the conversions help users to find new leads, improve sales pitches, discover compliance issues and much more. The software helps businesses to evaluate 5 times more calls. It even enables users to find out personalised coaching opportunities and allows them to collaborate across organisations using a single platform. Enthu.ai is a useful software for companies related to Banking, BPOs/Call Centres, EdTech, E-Commerce, Healthcare, Insurance and SaaS sectors. Finally, Enthu.ai is a GDPR compliant portal and promises to keep user companies' data completely safe and secure.

Prodigal is a Consumer Finance Intelligence solution that analyzes customer and patient interactions to supercharge profits and customer experience. Built on decades of industry and data science expertise, Prodigal’s real-time and post-engagement apps give lenders and healthcare providers the power to turn insights into measurable outcomes. Loan servicing and collection contact centers trust Prodigal to boost productivity, effectiveness, and compliance by optimizing operations and quality assurance. Nearly one in five U.S. borrowers have engaged with Prodigal over more than 200 million interactions. Prodigal's industry specialized AI decision engine powers the solution’s three core apps: ProAssist, ProNotes, and ProVoice. ProAssist prompts agents in real-time to say and do the things proven to collect more and increase first call resolutions. ProNotes auto-writes call notes in seconds so agents can focus on customer experience and get back hours in their days. ProVoice analyzes and scores 100% of calls for compliance, reducing risk and increasing QA effectiveness.

Introducing Record, a powerful productivity tool that helps reduce the time it takes to identify user issues and find solutions. Record gathers all the necessary information in one place, so the team can quickly recreate and resolve common problems. They make it simple for them to toggle widgets directly on the product, share data with internal teams (e.g., product and R&D), and use native integrations to save time. Record enables the team to go beyond traditional analytics by automatically analyzing the data obtained from users. This allows everyone on the team to gain a deeper understanding of user issues, so they can not just address existing problems but also anticipate future ones. Whether they were a larger organization seeking greater efficiency or an individual looking for ways to level up, Record is here to help streamline the workflow and increase customer satisfaction. Think of it as an intuitive way of combining prevention and solution: two goals that they believe are essential for ensuring long-term success.

Whether you’re concerned with compliance, sales effectiveness, or customer experience, our cloud-based solution makes it easy to sort through hundreds of thousands of calls to find the data that really matters.

Aigent is a Live Voice AI SaaS platform that quickly and easily connects to most existing premise or cloud- based telephony systems and provides real-time, content-based guidance to call center agents. Aigent allows to access all calls at once, and using our AI, enables to identify patterns to resolve issues and improve customer satisfaction. We help clients to generate new and protect existing revenue.

VoiceType is their new creative best friend, giving you access to a powerful AI in their browser. With VoiceType, they no longer have to waste time agonizing over how to express themselves through typing. Instead of frantically clacking away at keys, as if trying to break them open and unlock the secrets within, all they need to do is speak naturally and let VoiceType do the rest! It understands what they want to write like a personal assistant who knows their wishes with absolute clarity. No more hours spent talking back and forth with a computer think of VoiceType as a robotic secretary that can make their life easier and help get any job done faster than ever before. They won’t be disappointed in this breakthrough technology!