Top Customer Success Software List (May 2024)

Soraban software is a self-employed person's tax and accounting service. Manage tax problems and relevant questions throughout the year to make tax-friendly decisions. The program assists you in reducing your audit risk, increasing your tax deductions, and keeping track of your business spending. The software is used by freelancers, self-employed people, small businesses, and medium-sized businesses. Soraban requires you to submit the tax organizers you used, as well as the documents and information you still require. Then they'll make sure you have everything you need while providing a fantastic experience for your customers. You may create a seamless client experience by combining client data, making it secure and password-free for your clients. Even if your organizers have been sent out, simply inform them of the list of materials you require from clients, and they will provide them a secure link to submit everything. You will have access to their web-based tool to simply download completed surveys and client uploads if you need to retrieve client data. Furthermore, the program is based on Amazon Web Services' most trusted and secure storage API, which helps you stay secure and compliant so you can better protect your organization and your clients.

Catalyst is an advanced customer success platform that combines modern technology with beautiful designs to enhance business growth. Sales teams can utilise the same to manage their accounts and opportunities in a seamless manner, enhancing their customer success rate overall. Executive teams can also use Catalyst to access reports on customer growth, renewals and health profiles from a single place. Moreover, the software also helps companies build multiple health profiles and streamline the entire customer journey, from onboarding to renewal. Catalyst integrates users’ entire tech stack, enabling them to find customer data in Salesforce account lists or spreadsheets. It smoothes out the day-to-day workflow of companies, such as logging calls & meetings besides updating Salesforce fields, for better customer management. Catalyst can be easily integrated with Salesforce, Zendesk, Slack, Segment, and more. Users can also depend on the particular to map and name data fields or set up dashboards and segments specially built for customer success teams.

ClientSuccess is a software that provides companies and organizations with a tool to handle customer retention and growth. With the tool, there’s no more logging in to help desk, CRM, data warehouse, and spreadsheets to know what’s going on with a customer. Businesses can stay on top of their customers by knowing everything that needs to happen at each stage, whether it is onboarding or preparing for a renewal. Users can create beautiful and engaging playbooks so that they can make sure their customers are receiving excellent service. It allows users to stay up-to-date with customer health and get alerts and notifications before anything goes wrong. Users can adjust their notifications and get notified when a customer’s usage drops or even set reminders so that they can check in with their customers regularly. It helps users to always be prepared for their one-on-one’s and other leadership meetings. The tool gives users the right data to document and measure the retention and growth of their customer base.

Cami.ai is designed to help build and maintain consistent revenue. Cami.AI leverages Machine Learning and Artificial Intelligence to help bridge the gaps between all the CS stakeholders who interact with the customer, driving stronger CS cycles in onboarding, customer health, adoption, training, retention, and upsells.

AI-Powered customer success platform that helps B2B SaaS companies turn data into actionable insights to reduce churn. Integrate with all third-party softwares that business use to provide a single dashboard view for a customer.

Introducing Churned, the game-changing AI Driven Customer Success Management Platform that will revolutionize the waytheygenerate revenue and propel their business to new heights. With Churned's cutting-edge technology, their existing customer base has the potential to become their most valuable asset. Harness the power of automation with Churned's next best product offerings and personalized customer contact channels. No longer willtheybe left guessing which products to upsell or how to effectively engage with their customers. Churned takes the guesswork out of the equation by analyzing data and providingtheywith actionable insights. Imagine being able to deliver the right product to the right customer, at the right time, through the most effective channel. With Churned, this dream becomes a reality. Say goodbye to wasted resources and missed opportunities. Instead, say hello to a streamlined approach that will boost their business's growth and bottom line. Designed for professionals like themselve, Churned is the ultimate tool for those who understand the importance of leveraging their customer base. Whether they're a seasoned entrepreneur or just starting out, Churned offers a seamless and intuitive platform that putstheyin control of their customer success strategies. Don't let their competitors get ahead. Make the most of their existing customer base and watch as their revenue skyrockets. With Churned, they'll have the edgetheyneed to thrive in today's competitive market. So why wait? Take charge of their business's growth and start maximizing their revenue potential with Churned. Sign up today and embark on a journey towards unprecedented success. Churned is here to supporttheyevery step of the way.

Angora is a robust product analysis platform that helps brands to get a comprehensive view of their customer behaviour. Monitoring any business platform, in particular, the software can provide a huge amount of valuable customer data in real-time. Angora also enables organisations and brands to segment their users within Customer Loyalty Grids so that the marketing team can concentrate on specific customer needs. Besides adding real-time visibility, the system also helps businesses get a detailed analysis of individual platforms and detect out weak areas that are responsible for drop-offs. The platform improves data-driven planning as it is equipped to make the most use of incoming data. Angora is particularly useful to reduce churn and ensure customer loyalty, besides offering proper direction to the development team's efforts in identifying and improving the weak areas within their business. In addition, Angora is capable of analysing multiple business metrics, providing real-time insights that promote seamless customer interaction with app pages. Ultimately, it also helps businesses to boost sales by helping them fulfil the personalised engagement criteria of the end clients.

STAMP is a Retention Automation platform that assesses B2B customer sentiment, significantly improves clients’ ability to retain accounts, increases recurring revenue, and maximizes customer lifetime value.

Freshdesk Customer Success is a customer success management software that helps software and subscription companies to prevent customer churn and strengthen customer relationships. The platform offers complete visibility into customers’ subscription metrics with the help of proactive workflows for renewals, onboarding and other tasks. Freshdesk Customer Success automatically alerts users about the available opportunities for finding and retaining customers. It also helps users convert more upsells, cross-sells and trials. With this software, companies can quickly understand the reason why their customers are churning. They can get an early warning about the customer churn and successfully manage renewals in real-time. By offering customers’ metrics, Freshdesk Customer Success software enables users to engage and intervene with the right customers and achieve the best business outcomes for the users and customers. In this way, the software enables users to easily manage important milestones in their customer lifecycle, which ultimately helps them to reduce customer churn and improve customer value.

Volie plans the entire day so BDC managers can focus on what matters most, building value into operations. Volie is automotive software made for dealerships. The BDC Engine that allows to rethink the way manage customer communications for sales and service BDC's. The only BDC platform made specifically for automotive. Volie provides the 3 things BDC needs to be profitable all in one place: Data Management, Campaign Management and Communication Management.