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| Description | Zoom SFA field force management and automation software helps in real-time job tracking as well as job optimization. Route optimization helps in determining the most cost-effective route for performing the task assigned. The software comes designed using robust reporting tools that will allow you to send status reports about the task on an instantaneous basis with the necessary feedback. The available data-driven smart analytics help in assessing and analysing the workforce performance. Users will find this field service management software very useful in doing invoicing, billing, document management and in monitoring the attendance. It supports application synchronization & has multiple add-ons. Read more | mHelpDesk is a comprehensive field service management software that enables businesses to speed up their repetitive, slow and manual processes. The software’s automation capabilities regarding customer contact, appointment scheduling, bill generation and invoice structuring makes business processes a lot easier. It also helps users to manage leads, create estimates and send them directly to customers via email. Moreover, with an end-to-end job management feature, users find it easy to integrate field workers, dispatchers, schedules, custom forms and billing systems in one place and keep them organised. Also, to improve customer engagement rates, mHelpDesk provides users with appropriate lead and job details in real-time, allowing them to pull up customer data, wherever and whenever required. For billing and payments, the software enables field technicians to record their materials and time, which can be easily converted into an invoice. Detailed staff productivity reports allow businesses to get a real-time view of their working technicians. Read more |
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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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# 10 Fastest Growing # 3 Most Popular |
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Users praise mHelpDesk's user-friendly interface, ease of use, and helpful customer support. They also appreciate its comprehensive features, including customizable reports and templates, automated scheduling, and robust asset management capabilities. Additionally, users find mHelpDesk's mobile app convenient for managing work orders and tracking technician locations in real-time. However, some users have reported occasional glitches and limited customization options, suggesting the need for further improvements in the software's stability and flexibility. |
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Basic $30.00 $30.00 per user / month Pro $27.00 $27.00 per user / month Enterprise $24.00 $24.00 per user / month |
mHelpDesk Custom |
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| Company Details | Located in: Ahmedabad, India | Located in: Fairfax, Virginia Founded in: 2009 |
| Contact Details |
+91-79-26404031 https://www.mobilesalesforceautomation.net/ |
888-558-6275 https://www.mhelpdesk.com/ |
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