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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho Assist logo

Zoho Assist

Remote Access Software

4.7 5,569 user ratings

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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

AnyDesk logo
Remote Access Software

4.6 3,431 user ratings

View Details
Featured

73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SuperOps RMM logo

SuperOps RMM

Remote Monitoring and Management ...

4.9 207 user ratings

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Featured

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Auvik logo

Auvik

Network Monitoring Software

4.9 400 user ratings

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Overview

Description Zoho Assist is a web-based remote access software designed to provide seamless remote support and facilitate screen sharing. Compatible with both Android and iOS, it simplifies the management of unmanaged systems. Users can transfer files of up to 100GB between computers and devices across various networks. Real-time collaboration is made effortless, enabling virtual meetings and training sessions with ease. Zoho Assist also features remote rebooting and reconnecting capabilities, allowing users to enjoy unattended remote access with just a click. Additionally, it offers the ability to remotely control power options such as restart, shutdown, log off, and hibernate. Plus, its firewall-friendly design ensures smooth operation. Read more Anydesk is a secure and intuitive software that helps connect a computer from anywhere and anytime. It ensures reliable remote desktop connections so that users can work seamlessly without wasting any time. It allows users to provide amazing customer service and fast solutions from any location. AnyDesk can be run on platforms like Windows, MacOs, Linux, FreeBSD, iOS or Android with no extra charges. Users can enjoy the best experience with 60 fps on local networks and most internet connections. It’s the perfect app for software vendors or app developers who can offer remote support and monitoring to solve customer issues from a central office. Users can easily connect from everywhere on any device using unattended access. About performance, DeskRT is a smart codec that forms the very foundation of the software. It compresses and transfers image data between computers smoothly. The Banking standard TLS 1.2 technology protects the computer from any unauthorized access. Read more SuperOps RMM is the perfect monitoring tool for IT environments, empowering professionals to stay in-the-know and take control of their client’s assets. With the automatic scanning feature provided by the discovery agent, users can easily monitor inventory across clients. This includes tracking custom fields to ensure all asset details, history, files, documents, and associated tickets are up-to-date. Designed to facilitate collaboration and automation, SuperOps RMM allows users to create customized tasks with real-time alerts and notifications on incidents. With spammable workflows, users can save time while still ensuring their clients’ assets are secure and up-to-date. Whether its a small or medium-scale business, SuperOps RMM is the perfect fit for monitoring IT environment and helping to ensure optimal results. Enjoy the convenience of easy tracking and collaboration, as well as the peace-of-mind that comes with real-time alerts and secure asset management. Make the most of IT environment with SuperOps RMM. Read more Auvik is cloud-based network management software. Complete your network picture with automated network discovery, inventory, and documentation that updates in real-time as the network evolves. Respond to network issues in real-time and dive deep into problems with Syslog so your users are always connected to the business-critical resources they need to do their job. Quickly see the big network picture, narrow down possible devices to investigate, and zoom in to get the info you need. Remotely connect network devices in Auvik’s inventory and troubleshoot issues without ever leaving your desk. Read more
Pricing Options
  • Free Trial Available
  • Starts at $10.0. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $22.9. Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Starts at $79.0.
  • Free Trial Available
  • Offers Custom plan.
SW Score & Breakdown

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    74%
  • Momentum
    60%
  • Popularity
    68%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    76%
  • Momentum
    73%
  • Popularity
    70%

73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    72%
  • Momentum
    60%
  • Popularity
    61%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    74%
  • Momentum
    60%
  • Popularity
    68%
SaaSworthy Awards # 4 Fastest Growing # 3 Most Searched
Not Available
Not Available
Not Available

Technical Details

Organization Types Supported
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available
  • NA

Reviews & Ratings

User Rating
4.7/5 5,569 user ratings
4.6/5 3,431 user ratings
4.9/5 207 user ratings
4.9/5 400 user ratings
Rating Distribution
  • Excellent

    89%
  • Very Good

    1.8%
  • Average

    1%
  • Poor

    8.2%
  • Terrible

    0%
  • Excellent

    82%
  • Very Good

    3.9%
  • Average

    1.7%
  • Poor

    12.3%
  • Terrible

    0.1%
  • Excellent

    92.8%
  • Very Good

    3.4%
  • Average

    1%
  • Poor

    2.9%
  • Terrible

    0%
  • Excellent

    96%
  • Very Good

    1.5%
  • Average

    0.3%
  • Poor

    2%
  • Terrible

    0.3%
User Sentiments

    Affordable Pricing, Ease of Use, Cross-Platform Compatibility, Extensive Integrations

    Occasional Performance Issues, Unreliable Wake-on-LAN Functionality, Limited Mobile Device Support, Confusing Multi-Monitor Navigation

    Ease of Use, Fast and Reliable Connections, Cross-Platform Compatibility, Unattended Access

    Security Concerns, Mobile App Functionality, Customer Support Responsiveness, Occasional Connectivity Issues

    Not Available

    Easy to Use Interface, Automatic Network Mapping, Comprehensive Network Monitoring, Extensive Integrations

    Network Map Issues, High Pricing, Alert Configuration Challenges, Limited Server Resource Monitoring

Review Summary

Reviewers applaud Zoho Assist's user-friendly interface, describing it as intuitive and easy to navigate. They find its remote control features impressive, enabling seamless access and control of customer devices. Additionally, Zoho Assist's ability to transfer files and share screens earns praise for enhancing collaboration. While some users appreciate its affordable pricing, others suggest improvements in documentation and customer support. Overall, Zoho Assist is recognized for its user-friendly interface, efficient remote control, and budget-friendly plans, making it a strong option for remote assistance needs.

Users widely praise AnyDesk for its exceptional remote desktop capabilities, highlighting its seamless performance, minimal latency, and user-friendly interface. They appreciate its cross-platform compatibility, allowing effortless connections between various devices. The software's security features, such as end-to-end encryption and two-factor authentication, instill confidence in users. Additionally, AnyDesk's customer support receives positive feedback for its responsiveness and helpfulness. However, some users mention occasional connection issues and suggest improvements in mobile app functionality. Overall, AnyDesk is highly regarded for its reliable remote access solutions, earning it a strong reputation among users.

Not Available

Users praise Auvik for its user-friendly interface, powerful network monitoring capabilities, and excellent customer support. They appreciate its ability to provide comprehensive visibility into network performance, identify and troubleshoot issues quickly, and generate detailed reports for analysis. Additionally, users highlight Auvik's scalability, flexibility, and compatibility with various devices and platforms. However, some users mention occasional glitches and performance issues, particularly when dealing with large networks. Overall, Auvik is highly regarded for its ease of use, powerful features, and exceptional customer support.

  Read All User Reviews Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $10.0. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $22.9. Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Starts at $79.0.
  • Free Trial Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Free Free

Standard (Remote Support) $10.00 $12.00 per user / month

Professional (Remote Support) $15.00 $18.00 per user / month

Enterprise (Remote Support) $24.00 $28.00 per user / month

Standard (Unattended Access) $10.00 $12.00 per user / month

Professional (Unattended Access) $15.00 $18.00 per user / month

Free Free

Solo $22.90 $22.90 per month

Standard $35.90 $35.90 per month

Advanced $79.90 $79.90 per month

Ultimate Custom

Standard $79.00 $89.00 per user / month

Pro $99.00 $119.00 per user / month

Super $129.00 $149.00 per user / month

Essentials Custom

Performance Custom

 
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Alternatives

 
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Screenshots & Videos

Screenshots Downloads
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AnyDesk screenshot
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Vendor information

Company Details Located in: Pleasanton, CA Founded in: 1996 Located in: Stuttgart, Germany Founded in: 2014 Located in: Claymont, Delaware Founded in: 2020 Located in: Waterloo, Canada Founded in: 2011
Contact Details

+1 (888) 900-9646

https://www.zoho.com/assist/

+49 711 184270 00

https://anydesk.com/

+1 628-270-9924

https://superops.ai/rmm

1-226-214-0841

https://www.auvik.com/

Social Media Handles

Not available

FTC Disclosure

SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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