Viable vs Zeview Comparison

75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Viable

Survey/ User Feedback Software

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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zeview

Survey/ User Feedback Software

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Overview

Description

Getting insights out of customer feedback is hard. Product managers, UX researchers, and customer support teams spend hours manually sorting and tagging such data. Viable automates that process using GPT-3 (Generative Pre-trained Transformer 3), the most powerful language model that exists today. Just link your Delighted, Zendesk, Intercom, or Front account and Viable will structure the data in seconds. You can then ask any question you have about how your customers experience your product, such as "what's frustrating to customers about our product?" or "what features should we develop next?" and get a human-like answer instantly so you can better understand your customers and improve your products. Read more

Zeview is a user survey and feedback platform that uses sentiment & emotion analysis along with Artificial Intelligence to collect feedback, increase customer satisfaction, and increase income. It employs keywords based on customer reviews and ratings to provide extensive customer feedback for each query. With Zeview, you can get a thorough competitive analysis using charts that assist you in expanding your business even further. The platform provides you Net Promoter Score (NPS) that indicates whether you have a healthy relationship with consumers who are likely to act as brand promoters, drive word of mouth, and build a positive growth cycle, or whether they are publicly discounting the value of your brand. You can filter responses based on whether they are positive, negative, or neutral. Customers can scan a QR code to launch a survey form and you can get a thorough and in-depth analysis of each and every response, including sentiment and emotions. Using Artificial Intelligence, you can extract keywords from the answers so you can quickly see what your consumers are saying about the Product or Service. Read more

Pricing Options

Free Trial Available
Starts at $250.0. Offers Custom plan.

Free Trial Available
Zeview Offers Custom plan.

SW Score & Breakdown

75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

76%
Reviews

60%
Momentum

61%
Popularity

67%

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

90%
Reviews

60%
Momentum

60%
Popularity

60%

Features

Total Features	5 Features	11 Features
Common Features for All	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages + 2 More - Show Less	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages + 8 More - Show Less

Technical Details

Organization Types Supported	Individuals Large Enterprises Medium Business Small Business	Individuals Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	24/7 (Live rep) Online	24/7 (Live rep) Online
API Support	Available	NA

Reviews & Ratings

Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Available Starts at $250.0. Offers Custom plan.	Free Trial Available Zeview Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Startup $250.00 $250.00 per month Growth $500.00 $500.00 per month Enterprise Custom	Zeview Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	RealFeedback Viable Vs RealFeedback UserFace Viable Vs UserFace GetFeedback 4.6 Based on 336 Ratings Viable Vs GetFeedback FeedbackCorner GetFeedy	SatisMeter 4.8 Based on 42 Ratings GrowthScore 4 Based on 1 Ratings SentimentSnap SmileBack 4.8 Based on 85 Ratings FeedbackLink
	View All Viable Alternatives	View All Zeview Alternatives